Administrative Assistant Customer Service

Jennifer Quillan

********@***.***

*** *** ******

Blue Ridge, TX 75424

Career Profile

Administrative Assistant with strong interpersonal and organizational

skills with a keen ability to multitask a variety of challenges and

responsibilities.

Skills and Proficiencies

. MS Word

. MS Excel

. Planning and Scheduling

. Written Communication

. Customer Service

. Interdepartmental Coordination

. Internet Research

. Telephone Reception

. Transcription

Experience

2004 to present

Administrative Assistant

D&S Residential Services

McKinney, TX

. Responsible for hiring staff

. Processing CHC and EMR Checks

. Train new coming staff

. Enter staff time using Stromberg payroll system

. Up keep of personnel files for FC and SHL staff

. Answer phone, insure messages get to desired person in a timely manner

. Manage 40 client trust fund accounts; write client checks for their

personal allowance or to pay client bills.

. Monitor accounts to stay within limits of Social Security

Administration guidelines

. Assist in client placements

. Create and process invoices

. Distribute mail

. Schedule overnight pick ups

. Order office supplies

. Work closely with Area Director to assist in any additional duties

that may be needed

2004 to Present

Data Entry

Courtroom Intelligence

Odessa, TX

. Retrieve data from jury consultant via email

. Re type information to the desired format, combining all jurors

information

. Email finished product back to consultant for his final report

Education

Ashford University Clinton, Iowa

Currently working on Associates degree in Business will graduate May 24,

2010

Contact this candidate