Manager Management
Resume:
Jason Kukelka J
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Objective To obtain a position that allows me to use my
extensive skills and background to increase
profit and productivity.
Profile Over 14 years experience as a business
professional and manager
Experience in managing staff sizes of
200+
Goal-oriented individual with strong
leadership capabilities.
Organized, highly motivated, and
detail-oriented problem solver.
Proven ability to work within every
level of a company to achieve goals.
Education Orange County Community College
Minisink Valley High School
Serv-Safe Training
Various management seminars
Relevant Experience & Accomplishments R
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Operations Management
Supervision of over 200 staff members.
Performed scheduling and forecasting for
one of the top 25 busiest movie theatres in
the country.
Managed all aspects of a $1m in sales
per year Dunkin' Donuts
Extensive experience in budgeting, P&L
statements, scorecards and revenue analysis
Oversight of a chain of 5 Dunkin' Donut
shops with accountability for all hitting
revenue, customer satisfaction and corporate
standards
Responsible for training and development
of management staff.
Extensive experience in strategic
business analysis and trouble-shooting
Participated in hundreds of hours of
bargaining between union and management
Created processes and procedures to
improve revenue and quality for a nationally
known tele-fundraising firm.
Employment Senior Operations Manager/Call Center 2004-Present 2
Director, Share Group, Newton, Ma 0
Responsible for daily and weekly 0
forecasting and scheduling of the Call Center 4
-
Tracking daily, weekly and monthly P
revenue vs. goals and recommending r
adjustments needed to hit goals. e
Work side by side with VP's of the s
company to implement new policies and e
procedures to hit client and company goals. n
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Assistant General Manager, Dunkin' Donuts, 2002-2004
Orange County, N.Y.
Oversaw operations of 5 Dunkin' Donuts
shops spread throughout the county.
Responsible for all 5 shops hitting
customer, corporate, health dept., and
franchisee standards
Ran shop with $1m in yearly revenue,
responsible for all operations, financial,
scheduling, hiring, disciplinary actions,
ordering, etc..
Concessions Manager, Loews Theaters, 1995-2002
Middletown, N.Y.
Responsible for all inventory, ordering
and revenue management of concession stand.
Performed all weekly forecasting,
budgeting and scheduling of theatre hours,
management, staff and movies.
Contact this candidate