jennifer slape
**** ********* ******, **** * 215-***-****
Philadelphia, PA 19146 *************@*******.***
Summary
Accomplished marketing/account management professional, experienced in
meeting customer and client needs. Skilled in survey construction, market
analysis, focus groups, marketing plans. Achieved numerous sales awards.
Reputation for cultivating strong client relationships.
Professional Experience
Shire pharmaceuticals, Wayne, PA 2009-Present
Contractor
Commercial Compliance Analyst
Manage incoming grant requests, as well as assist with approval process for
Advisory Boards and Speaker Training meetings.
. Vet incoming grant requests for compliance concerns. Work closely with
sales and marketing, if appropriate, during the approval or declination
process, occasionally making recommendations.
. Make suggestions for improvements to the sponsorship approval system, to
marketing, which have since been implemented.
. Work closely with medical, legal, regulatory teams to help manage
approval process of Advisory Board and Speaker Training meetings.
gallup consulting, Princeton, NJ 2008-2009
Senior Consultant
Focused on marketing and consulting to healthcare and pharmaceutical
companies.
. Constructed, implemented multi-channel marketing plans to target Fortune
1,000 companies in healthcare industry.
. Crafted poll questions around consumer behavior and pharmaceuticals
included in Gallup's "Panel" survey, which includes responses from 47,000
participants. Created marketing document that was used for marketing
activities.
. Analyzed client issues and data; facilitated action planning sessions,
recommended action.
. Conducted client focus groups; analyzed results and made recommendations
to be implemented by senior management.
. Helped craft and develop new consulting initiative, "Drivers of Physician
Engagement".
. Obtained promises of signed contracts by two Fortune 500 companies as a
result of my marketing activities.
pfizer pharmaceuticals, Philadelphia, PA 2004-2008
Professional Healthcare Representative
Promoted Pfizer products while managing a territory of over 200 physicians
in both private practice and large institutions. Worked with a range of
different specialties including; primary care, neurology, psychiatry and
cardiology.
. Won a number of sales awards, including District Representative of the
Year and the company's highest honor, Vice President's Cabinet.
. Designed and implemented sales and marketing strategies to increase
sales. Improved efficiency/effectiveness and promoted physician loyalty.
. Analyzed and interpreted territory sales data to develop and assess
tactics. Executed sales and marketing tactics such as physician
targeting, developed KOL (Key Opinion Leader) and physician speaker
engagements and made strategic use of Pfizer's marketing materials and
campaigns. Assessed and modified marketing efforts to improve
effectiveness.
. KOL program duties:
o Selected the appropriate venue and speaker for targeted audience,
coached speaker to assure preparedness. Managed budget. Invited and
recruited targeted audience. Acted as the hostess on the night of
event.
o Managed and facilitated the closing discussion.
. Increased team communications by spearheading a territory-wide
initiative.
. Organized a number of team PR initiatives such as creating a Memory Walk
team to benefit Alzheimer's.
st. joseph's university, Philadelphia, PA 2004
Graduate Assistant - Pharmaceutical Marketing MBA Program
Assisted Pharmaceutical Marketing MBA Director, while attending graduate
school full time.
. Originated and implemented the Programs' "E-Recruiting" effort for
potential students using a targeted e-mail campaign and several web
campaigns. Resulted in the largest online cohort for SJU.
. Reviewed resumes and transcripts of potential students to determine
eligibility for MBA program. Coordinated admission interviews with
professors. Managed on boarding of new students. Managed communications
between professors and students for each class.
freedom city coffee, Wilmington, DE 2002-2004
Owner/Manager
Oversaw the day-to-day operations of the business while pursuing an MBA
full-time. Managed employees, payroll, accounting and inventory.
Coordinated and executed the sale of this family business.
. Initiated customer loyalty programs to ensure repeat business.
m.i.si. company, Bala Cynwyd, PA 2001-2002
Marketing Representative
Marketed I.T. consulting services to hiring managers at Fortune 500
companies in the Philadelphia area.
. Established solid relationships with senior level hiring managers at ten
large companies where no previous representative had been able to
establish contacts.
. Conducted 40 to 50 calls each day. Consistently achieved goal of setting
up approximately four to five appointments each week.
. Worked with recruiters, placed several consultants on assignments with
clients.
philly.com, Philadelphia, PA 2000-2001
Account Executive
Managed book of business, developed new clients for this company, which is
the website of the Philadelphia Inquirer, developed a sales pipeline
through cold calling and marketing to recruiters, HR directors and VP's in
Fortune 1000 companies.
. Ranked the top sales person at Philly.com consistently during my tenure.
the news journal, Wilmington, DE 1998-2000
Internet Product Manager (1999-2000)
Managed website for delawareonline.com, The News Journal's Web Site.
Managed several individual products including: NewHomeNetwork.com,
Apartments.com and general advertising on delawareonline.com. Acted as a
liaison between clients and IT staff ensuring that proper content was in
place.
Newspaper Sales Representative (1998-1999)
Specialized in new business acquisition.
. Acquired two $100k/year accounts.
Education
M.B.A., Marketing, St. Joseph's University, Philadelphia, PA
B.A., Communications, Loyola College, Baltimore, MD
Community Activities
Bridesmaid Ball Chairperson 2000-2002 (Benefits the Leukemia/Lymphoma
Society)
o Managed budget, timeline and communications for this large scale
charity event
o Selected venue and band and caterer
o Managed marketing and advertising of the event
o Organized silent auction