Project Management

Hemanshu Kakkad

**** ******** ******** ******* ( Philadelphia, PA-19103 ( 818-***-**** (

*******@*****.***

Work Experience

Business Process Analyst, Comcast Corporation, Philadelphia, PA

Nov. 2009 - Present

. Analyzed existing business processes to evaluate current capabilities and

identify best practices

. Identified operations challenges and improvement opportunities with their

impact to the current process and recourse model

. Defined process metrics and performance goals for users and systems

. Gathered business requirements using interview, document analysis,

requirements workshops, business process descriptions, use cases, and

workflow analysis

. Created sophisticated business process maps and navigational models

. Coordinate with project team members to establish priorities and mitigate

issues that may cause project dates to slip

. Produced weekly/monthly reports to Sr. management and regional leadership

team with project update and deliverables

. Assisted in addressing complex user support questions

Finance Intern, Cook County Treasurer's Office, Chicago, IL

Jun. 2009-Sep. 2009

. Analyzed techniques to identify data sources and financial data for

process improvements

. Identified areas of improvement in Finance Department by analyzing and

reviewing processes, policies and work flow

. Created suitable financial models in Excel keeping complex business

requirement in sync

. Worked alongside the CFO, CIO, and director of accounting for analyzing

and supporting the integration process

Graduate Assistant, Roosevelt University, Chicago, IL

Aug. 2008-May 2009

. Researched and calculated daily, monthly and yearly returns on investment

. Analyzed and developed additional curriculum to improve the current MBA

program

Business Analyst, M S Agencies, India

Aug. 2004-Aug. 2007

. Established new business avenues, resulting in increase in efficiency and

accelerated returns

. Developed and implemented new business model effectively and

strategically

. Analyzed business-finance processes and developed business re-engineering

plan

. Maintained monthly and quarterly budgets alongside meeting deadlines and

prioritizing tasks

. Defined and clarified short term and long term strategic goals to meet

business objectives

. Managed key corporate accounts of the business through integrated

customer relationships

Management Intern, Team Leader, United Colors of Benetton, India

Jun. 2004-Jul. 2004

. Evaluated marketing mix at the launch of the company's flagship store at

Mumbai

. Analyzed the customer buying behavior while maintaining quality service

Technical Skills:

. Microsoft Project, Office (Word, Excel Access, Visio, Outlook), SQL,

Fluent in English, Hindi, and Gujarati

Education

Roosevelt University, Chicago, IL

Dec. 2009

Master of Business Administration, Concentration: Finance and Information

Systems

University of Pune, India

May 2004

Master of Science in Marketing

Gujarat University, India

May 2002

Bachelors of Commerce in Accounting and Statistics

Relevant courses:

. Project Management ? Advance Financial Instruments

. Management Information Systems ? Assets Valuation

. International Finance Management ? Strategic Management

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