Manager Human Resource
Resume:
Kenya Miller
***** *. ******** **** ****, Fraser, Michigan 48026
******.********@*****.***
Strength Diversified Professional Operations, and Human Resource Manager
Skills Highly proficient in Operations, Hospitality, and Human Resource
Summary Management.
Certified Training in QS 9000, IT-I69, Theory of Constraints,
Deming's Theory and Methodology, Lean Manufacturing, KPI's 5S,
Kaizen, and JIT Delivery.
Skilled in new product launches, prototypes, budgets, prototypes,
supplier and quality relations, equipment studies and capabilities,
and process flow.
Restructured departmental cells turning annual $100,000 loss to a
$75,000 profit
Proficient in Labor Relations, Union Contract Negotiations,
Unemployment Cases, EEOC claims and prevention, Benefits, Retirement
Plans, Corporate Recruiting.
Skilled with Conflict resolution and team building concepts and
implementation.
Microsoft Excel; Microsoft Word, Microsoft Windows, and PowerPoint.
Effective problem solver; goal oriented, and a driven leader with a
"Can do" attitude.
Experienc Human Resource Manager 5/2008 to
e Present
DMC-Hospital Parking Management, Detroit, MI
Recruitment Corporate Senior Manager, Salaried, and Hourly
Employees.
Employee retention, separations, continuous improvement training,
new hire orientations.
Union bargaining, Contact Negotiations, and Arbitration.
Staff scheduling of over 250 hourly employees.
Unemployment hearings, EEOC prevention and resolution,
Continually implemented new process, cross training programs to have
a diversified staff.
Processed payroll, benefits administration, and merit performance
increases.
Generated monthly revenue and budget reports.
Accomplishment
Increased the effectiveness of the operations by decreasing the
employee turnover ratio, implemented a three step new hire and
continual training program, improved communications between
management and hourly employees, decreased unemployment and EEOC
claims.
Production Manger 7/2005 to
5/2008
Experienc Vista Print NAS, Windsor, ON
e Directed and overseen the start-up of a new 65,000 square foot
manufacturing facility.
Successfully launched new products every month for 12 months.
Overseen 3 production shifts coordinating shift to shift
communications and consistencies.
Recruited, retained, and developed HR Managers, Production
Supervisors and hourly employees, while simultaneously performing
overseeing maintenance projects, breakdowns, making quality
decisions, operational decisions, while executing performance
management, staff reductions, and employee separations. Recruitment
Corporate Senior Manager, Salaried, and Hourly Employees.
Accomplishment
Experienced a 34% growth rate monthly; successful in meeting the
demand, with on time delivery, customer satisfaction, while
simultaneously growing, and launching new products.
Diversified Professional Operations, and Human Resource
Manager
Metaldyne Inc, Detroit, MI
2003-2005
Area Manager
Change Agent managing and mentoring 5 supervisors.
Supervised and directed 40 union employees in forging operations.
Implemented quality control and hourly production measurable and performance
metrics.
Implementing QS-9000 and quality check and audits.
Designed programs to reduce/eliminate outside sorting companies with annual
savings of $ 65,000.
G.M. Powertrain, Romulus, MI
2001-2003
Production Supervisor
Supervised and directed 15 union employees in manufacturing crankshaft
assemblies
Continuously improving quality while simultaneously increasing productivity.
Successfully met and continuously improve achieving hours per unit.
Directly involved in constituting first time quality within the department.
Direct interacting with committeeman and employee disciplinary issues.
Pontiac Coil Inc, Waterford, MI
1993-2001
Production Supervisor
Supervised employees and productivity of all 3 shift of manufacturing totaling
250 employees.
Directly supervised, trained, and mentored 130 non-union employees in various
manufacturing operations.
Created and monitored production scheduling and productivity of assembly
operations.
Liaison between suppliers and Pontiac Coil to improve the quality of raw
materials.
Act as a leader of scrap reduction team.
Assisted in projects to improve on-time delivery.
Maintained QS 9000 certification with no major noncompliance on the
manufacturing floor.
Involved in project launches PFEMA and DFEMA
Certifications
Oakland University/ Central Michigan University
Ross Medical Certification
Dale Carnegie Certification
Multi-Cultural Awareness Certification
Diversity and Race Relations Certification
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