Jennifer M. Bullock
*** ***** ***** ***** . *******, ILLINOIS 60148
630-***-**** . **********@***.***
Summary
As a senior-level, B2B marketer, I map a direct route to the customer
and drive revenue growth by carefully orchestrating the brand
experience across products, channels, departments and all customer
touch points. As an out-of-the-box thinker, I easily adjust to the
ever-changing business climate and am not afraid to roll up my sleeves
to make things happen. I specialize in developing data-driven, forward-
thinking strategies for technology, healthcare and financial services
organizations.
EXPERIENCE
TRANSUNION, Chicago, Illinois
Director of Marketing 2005-2010
Revamped the B2B marketing function by introducing and executing on
marketing strategy, brand experience and success metrics for the enterprise
and North American business units. Directed team and ensured execution of
measurable strategic plans for key markets, in line with overall enterprise
and business unit objectives. Marketed data, analytics, and decisioning
technology solutions to financial services, healthcare, collections and
insurance markets with more than 600% ROI.
. Spearheaded research and messaging initiatives for Healthcare Group in
order to reposition offerings and services to tap into larger market
potential with hospitals, physician practices and payors beyond
revenue cycle management category - designed to shorten sales cycles
and clarify growing marketplace role.
- Clearly identified decision makers and buying characteristics.
- Developed concept of singularity for healthcare offerings and
identified meaningful point of difference.
. Drove team growth and development, increasing skill sets by
methodically identifying gaps and initiating aggressive development
programs.
. Aligned collaboration with product, sales and marketing by defining
customer-centric messaging; identifying and developing new sales tools
and product launch processes; and designing and implementing dynamic
sales enablement tool for accessing all tools and training materials.
- Shortened sales cycles as much as 30% by enabling sales to quickly
identify key decision makers and critical business issues, and
conduct solutions and customer-focused conversations.
- Reduced sales reps' time repurposing marketing materials by as much
as 90%.
- Reduced adoption time for new products from an average six-month
cycle to a two- to three-month cycle.
. Ensured most efficient use of trade shows, online marketing and
thought leadership initiatives to address each customer touch point
and move customer through buying cycle more quickly.
. Created efficiencies through annual plans to align budget and human
resources to business unit and corporate priorities.
. Initiated use of quarterly dashboards to track marketing Key
Performance Indicators (KPIs), ensuring ability to change with
customer and market dynamics.
SALESREACH, Rolling Meadows, Illinois
Marketing Director 2003-2004
Increased revenues and market share through new business development and
sales execution programs for clients exploring new market opportunities.
Developed comprehensive analysis and evaluation of industry, market,
competition and customer segments for utility, contractor, railroad and
construction industries.
. Increased consulting revenues for Salesreach by formalizing the
process for analyzing market opportunities, customer segmentation and
messaging /positioning.
. Improved market share and sales revenues for companies and brands such
as Rust-Oleum, Bahco by Snap-On, Rayovac and Thales Navigation
Systems.
. Developed sales programs that included product training and
presentations to sales and potential customers.
- Increased market share by 30% for Rust-Oleum in surveying and
utility industries.
- Regained lost revenues in railroad market, tripling 2002 sales in a
six-month time frame for Rust-Oleum.
- Initiated new product launch for Thales, gaining immediate adoption
in a three-month period, a 200% improvement in adoption rate over
company average.
BULLOCK CONSULTING, Lombard, Illinois
Principal 2001-2002
Acquired new customers and rebranded existing services for clients through
consulting and marketing strategy development. Worked with clients such as
C&D Auto Supply, Chick Packaging Solutions and Porter Novelli Convergence
Group.
CORPORATE TECHNOLOGY COMMUNICATIONS, Chicago, Illinois
Director of Strategic Planning 1998-2001
Led strategy department of start-up company, developing iterative process
for delivering proprietary research and marketing strategy. Increased new
business and enabled quicker go-to-market execution for technology company
clients such as Classified Ventures, Forsythe, Nuclio, Navteq, Cadant,
NetGov.com, IBM and ADP Dealer Services.
. Formalized and trademarked offering called Business Communication
Alignment Model, increasing value of company's "kick-off"
consultative recommendations from $5,000 to $40,000 per client.
. Developed, formalized and implemented measurement processes for
program effectiveness. Aligned budgets and resources with clients'
business goals and demonstrated solid ROI for marketing dollars.
. Trained and coached executives on corporate messaging, using
innovative message mapping technique to position executives as
industry thought leaders through speaking opportunities, multi-
media coverage, and industry partnership programs.
. Created comprehensive influencer and stakeholder relations programs
to garner third-party support for clients' products, services, and
brands. Solidified and validated clients' business models through
industry analyst programs, serving as industry testimonials and
proof of solid management to draw increased value during public
offerings.
ADDITIONAL EXPERIENCE
Velsicol Chemical Corporation, Rosemont, Illinois, Marketing Manager, 1996-
1998. Developed global marketing strategy, including community engagement,
government relations, and proactive emergency response programs for
enterprise and all manufacturing facilities. Implemented key management
system changes to better address customer and community needs through
formalized feedback. Enabled quicker permitting and facility growth by
establishing community advisory panels in all manufacturing locations.
Ensured consistent messaging by serving as corporate spokesperson for all
corporate and global manufacturing facilities. Established company's first
Internet marketing program, as well as online communications and video
production facilities.
American Hospital Association (AHA), Chicago, Illinois, Marketing Director,
1995-1996. Developed and implemented marketing programs for AHA's personal
membership group to increase and retain active members. Increased
membership retention for AHA's Society for Healthcare Planning and
Marketing (SHPM) group by 83% and new membership by 12%. Helped orchestrate
merger of SHPM and public relations group within AHA to better serve
members' needs.
Smith, Bucklin & Associates, Chicago, Illinois, Marketing Manager, 1989-
1995. Analyzed, planned, and implemented integrated marketing and
communications programs for technology, healthcare, and trade associations.
Leveraged trade shows, direct marketing, and thought leadership
initiatives. Instrumental in establishing women's cancer foundation for
Society of Gynecological Oncologists, now named one of top foundations in
country. Introduced annual planning discipline to create more efficient
budgeting process and more efficient annual transition of board leadership
to continue driving groups' overall missions.
NATIONAL COLLEGE OF CHIROPRACTIC, Lombard, Illinois, Associate Public
Relations Director, 1988-1989. Implemented community relations programs to
highlight the college and student body accomplishments. Established
relationships with key healthcare influencers and professional
organizations.
EDUCATION
NORTHERN ILLINOIS UNIVERSITY, DeKalb, Illinois, B.A., Journalism, Sociology