Leni Shandou
*** ***** ******** ****** ( Kankakee, Illinois 60901
************@*****.*** ( 815-***-****
Career Objectives
To make a senior executive more effective with my skills gained from over
10 years as an Administrative / Executive Assistant: professional
communications, superb scheduling and priority-making, and office software
proficiency.
Summary of Qualifications
Skillful and dedicated Executive Assistant with extensive experience in the
coordination, planning, and support of daily operational and administrative
functions.
. Demonstrated capacity to provide comprehensive support for executive-
level staff including scheduling meetings, coordinating travel, and
effectively managing all essential tasks.
. Proven track record of accurately completing research, reporting,
information management, marketing, and business-development efforts
within budget requirements.
. Adept at developing and maintaining detailed administrative and
procedural processes that reduce redundancy, improve accuracy and
efficiency, and achieve organizational objectives.
. Highly focused and results-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages.
. Superior multitasking talents, with the ability to manage multiple
high priority assignments and develop solutions to challenging
business problems.
. Exceptional communication skills.
. A proven reputation, with a consistent history of exemplary
performance reviews and recognition for driving efficiency
improvements to office systems, workflows and processes.
. Proficient in Microsoft Office System, and Internet usage.
Professional Experience
A. Cyprus Telecommunications Authority (CYTA) - Nicosia Cyprus
February 1996 to August 2009
International Relations Officer / Business Management Support Executive
Assistant
Provided high-level administrative support to the General Manager and
Board of Directors of Cyta a semi-government organization established
with the aim of providing, maintaining and developing a comprehensive
telecommunications service, both nationally and internationally. Cyta is
considered to be the leading provider of integrated electronic
communications services in Cyprus.
. Coordination in maintaining relationships with other International
organizations.
. Observation of European and International developments in all fields
(political, social etc but particularly in the field of
telecommunications and technology.
. Responsibility of studying, maintaining an archive and distributing
all material received from International organizations to appropriate
Units/Departments within the organization for their prompt handling.
. Creation and coordination in maintaining a database with contact
details of individuals, organizations and companies both locally and
internationally.
. Undertaking the responsibility of organizing seminars, debates, press
conferences and large conferences.
. Offering crucial support to Units/Departments within the organization
in contacting foreign companies/organizations and collecting desired
information.
. Compilation of itinerary of visits and contacts for the Management and
members of the Board during their business trips abroad.
. Coordination in the organization of the company's cultural and other
events.
. Full responsibility in coordinating and managing all sponsorships
given by the organization in order to promote the company's image
towards its public.
B. Cyprus Tourism Organisation - Nicosia, Cyprus
1994 to 1996
Administrative Assistant / Information Officer
Served as Administrative Assistant / Information Officer at the company's
main offices in Nicosia.
. Oversaw a wide variety of administrative functions, supporting all
director-level projects and information-management processes.
. Developed internal correspondence that facilitated effective
communication and transfer of information between the regional and
International offices.
C. Airtours - Nicosia, Cyprus
1992 to 1994
Incoming Tourism Officer
Directed day-to-day office operations, providing fundamental support to
company President and team of consultants and was responsible for the UK
incoming tourism market.
. Collaborated with large UK tour operators to formulate comprehensive
packages including flights, hotel, arrival / departure transport and
event bookings.
. Provided local services to UK Tour Operators and Group & Incentive
Organizers.
QUALIFICATIONS
Certificat Elementaire De Langue Francaise, Alliances Francaise De Chypre -
Bien, 1985
Certificat D'Initiation Aux Etudes Francaises, Alliances Francaise De
Chypre - Assez Bien, 1986
Learners Certificate: Italian, 1986
Learners Certificate: German, 1986
GCE (O level): English Language - Grade C, 1986
GCE (O level): French Language - Grade C, 1986
GCE (O level): Modern Greek - Grade A, 1986
GCE (A level): Modern Greek - Grade B, 1987
Diploma in Travel & Tourism Administration, 1988
Associate Member of the Institute of Travel & Tourism, 1988
LCCI Public Relations Third Level (Series 3), 2002
Executive Certificate in Management, Henley College of Management 2004
Diploma in Management, Henley College of Management 2008
LANGUAGES
Languages Proficiency Level
. English Fluent - Full Knowledge
. Greek Fluent - Full Knowledge
. French Conversational
. German Basic - Familiar
. Italian Basic - Familiar
REFERENCES
Upon request