Sales Customer Service

M. I. (Matt) Mandalinci

** ******* *** ( The Woodlands, Texas 77382 ( 832-***-**** ( (832) 419-

**** ****

***********@*****.***

PRESIDENT & CHIEF EXECUTIVE OFFICER-INTERNATIONAL EXPERIENCE

Expert in Startup & Turnaround Management-Software Development, Energy &

Banking

Talented, results-driven senior executive with extensive experience

building and leading successful businesses through complex start-up,

turnaround and high-growth cycles. Vision driven leader with expert

qualifications in identifying market opportunities and operating solutions

to drive forward revenue and profit growth. Successful "Change Agent" with

a stellar track record directing large-scale turnarounds within software

development organizations. Strong P&L, general management, negotiations and

deal-making experience. Extensive experience in the recruitment, training

and development of high caliber management leaders. Adept in Asian, Indian,

and European business and social protocol.

SELECTED AREAS OF EXPERTISE

Business Plan Development ( Global Strategic Sales & Market Planning (

Startup & Turnaround Operations

Mergers & Acquisitions Road Show Presentations ( Investment Banking

Relations

Business Alliances, Partnerships & Joint Ventures ( Multisite Operating

Management

P&L, Budgeting & Financial Reporting ( Competitive Analysis ( New Product

Development & Launch

Global Sales Management ( Management Development & Leadership ( Technology

Development/Implementation

PROFESSIONAL EXPERIENCE

SUNGARD FAMILY OF COMPANIES 1997 - 2009

Largest privately-held business software & services company...Fortune 500

with revenues exceeding $5 billion annually

Twelve-year executive leadership career highlighted by a series of startup,

turnaround and aggressive growth challenges based on exemplary leadership

qualifications and bottom-line profitability. Highlights include:

SUNGARD HIGHER EDUCATION, Houston, Texas (September, 2009)

President & Chief Customer Officer

Handpicked by the President of SunGard to provide visionary leadership in

the turnaround of this $550 million SunGard division losing annual revenues

of 9%. Challenged to restructure all global sales, marketing and services

operations, restore/improve all customer-facing interaction and reposition

SunGard Higher Education as customer-centric organization. Accepted P&L

and executive leadership for a management and support team of 2,300, all

business planning, strategic and tactical sales/market planning,

partnership development, customer relations, strategic consulting and

technical management services.

. Evaluated existing operations, identified critical opportunities for

improvement, and spearheaded a wide range of initiatives to improve

market position and the customer experience.

. Defined initiatives to create value propositions, define client

engagement model, develop individual customer account plans, institute

out-tasking versus outsourcing, consolidate account executive and

account management functions, restructure professional services

pricing models, identify best practices, institute strategic

marketing, competitive analysis and customer segmentation, align

compensation schemes with business plans, and champion the development

of domestic/international partnering alliances for vertical growth.

. Developed a customer-centric business model, cultivated a potential

alliance with IBM, and created a global marketing, sales and service

strategy to drive revenue growth.

M.I. (Matt) Mandalinci Page Two

SUNGARD ENERGY SOLUTIONS, Houston, Texas (2004 - 2009)

President

Led the turnaround and return to profitability of an energy solutions

business unit, growing revenues from $50 million to $85 million and

operating income from an $11 million loss to a $24 million gain within five

years. Held total P&L and management leadership for 450+ employees, all

business planning, strategic sales and market planning, product

development, global business development and acquisition due diligence.

. Provided vision, direction and leadership within an organization

experiencing issues with sales execution, product strategy, internal

and external communication, and excessive operating costs.

. Significantly improved operations by simplifying and communicating

product strategy, centralizing the executive team, realigning quality

assurance processes, consolidating New York and Seattle offices,

centralizing customer service and accounting functions, and recruiting

top flight marketing, sales and financial talent.

. Conceptualized and led the transformation of SunGard Energy Solutions

through the deployment of a cost-neutral initiative that relocated US-

based development and QA operations to Pune, India. Increased both

development and QA bandwidth, and added customer-facing support in the

US, tripling the workforce with no additional overhead. Repositioned

the company as a global organization poised for unprecedented growth.

. Led the consolidation/integration of 13 individual businesses, and

introduced a new corporate culture.

. Guided company from an $11 million loss in 2003 to breakeven in 2004.

Delivered $11 million in gross profit in 2005, $13 million in 2006,

$17 million in 2007, $20 million in 2008 and $24 million in 2009 with

a 27% EBITA.

. Repositioned SunGard Energy Solutions as a standalone enterprise that

attracted 24 interested buyers for possible divestiture. Engaged in

intense due diligence with 12 private equity firms. Managed road show

presentations and interacted extensively with the investment banking

community.

. Brought several viable offers to the table that were rejected by the

Board of Directors.

. Recommended SunGard Energy Solutions be folded into SunGard's existing

trading business.

. Grew business unit staff from 275 to 450 and revenues from $50 million

to $80+ million during tenure.

. Identified and led the successful acquisition of Energy Softworx, a

fuels management software company, providing synergy and vertical

integration within the power generation industry.

. Integrated FAME Energy, a SunGard business unit offering an enterprise

data management solution exclusively for the energy industry, into

SunGard Energy Solutions.

. Held concurrent presidency roles for SunGard ePI and SunGard Energy

for an eight-month period.

SUNGARD EPI, Livingston, New Jersey (2002 - 2004)

President

Handpicked to lead the turnaround of a newly acquired business unit, ePI,

an intelligent reconciliation and matching software solution for the

securities and financial industries. Assumed full P&L and operating

leadership for a management and support staff of 115, all sales and

marketing strategy, product development and launch, new business

development, incentive planning, cost control and financial reporting.

. Led an aggressive evaluation and total restructuring of this $25

million operation.

. Changed out staff, introduced new incentive programs, consolidated

product line, identified professional services and training as a new

profit center, and acquired Checkfree's competing matching and

reconciliation system to drive revenue.

M.I. (Matt) Mandalinci Page Three

. Merged and led successful integration of SunGard Tiger Systems, a

software connectivity solution for international corporate electronic

banking. Attained competitive positioning and market share dominance

within major commercial banks in the United States, United Kingdom and

Canada.

. Leveraged economies of scale through the merger of SunGard Business

Integration, doubling the size of ePI from $25 to $50 million.

. Gained global entry access into 300+ institutions, doubling revenues

and delivering a 20% EBITA.

. Held concurrent presidency roles for SunGard Asia Pacific and SunGard

ePI for a six-month period.

SUNGARD ASIA PACIFIC, Singapore (1999 - 2002)

President

Challenged to establish an Asia-Pacific subsidiary to encourage

international expansion and to service the firm's 500 clients in the

region. Led the consolidation and integration of 15 independent SunGard

regional businesses into one Asian Pacific entity. Accepted total P&L and

management responsibility for establishing and building a $50 million

corporate entity headquartered in Singapore, leveraging all business

resources into one cohesive brand and corporate culture.

. Positioned entity within a region representing half the world's

population to assist clients in integrating new products and services

within a cross-border environment.

. Advised and served as panel member on "Positioning Singapore as a

Preeminent Financial Centre in Asia", a report presented to the

Singapore Government.

. Successfully created a technical sales and marketing operation to

support all of SunGard's business units doing business in Australia,

India, Northeast and Southeast Asia.

. Introduced best practices and an integrated global approach to

selling.

. Delivered a 30% reduction in operating costs by streamlining and

consolidating resources.

. Forged SunGard's entry into the China marketplace by opening its first

office in Beijing.

SUNGARD BANCWARE, Boston, Massachusetts (1997 - 2001)

Leading global provider of integrated solutions for income simulation,

asset & liability management services for financial institutions...acquired

BancWare in 1997

President

Retained as president after the SunGard/BancWare merger to provide vision

and direction for an aggressive global expansion effort. Held full P&L and

senior operating leadership for a management and support team of 50, all

international business plan development, strategic partnering alliances,

sales and marketing strategy,

key account development and retention, contract negotiations and

administration, acquisition analysis and due diligence.

. Led SunGard BancWare's entry into European and Asian markets, securing

multimillion dollar contracts with leading financial institutions.

. Acquired Dollar Mark, a competing asset liability system, contributing

to SunGard BancWare's aggressive growth from $7 million in 1997 to

over $30 million in 2001.

. Assumed simultaneous leadership for SunGard BancWare and SunGard Asia

Pacific from 1999 - 2001.

BANCWARE, Boston, Massachusetts 1992 -

1997

Partner/General Manager

Accepted equity ownership in the turnaround of this software development

company experiencing software development, maintenance and customer service

issues. Shared P&L and operating leadership for all staffing, product

development, product installations and maintenance, contract administration

and negotiations, and customer relationship management.

M.I. (Matt) Mandalinci Page Four

. Restructured the product development process, all maintenance

agreements, staffing and training requirements.

. Identified and introduced "professional services" as a new profit

center for the company.

. Negotiated and secured several large contracts with major financial

services companies.

. Drove annual revenues from $1 million to $7 million, and positioned

BancWare for its profitable sale to SunGard in 1997.

EPIC SOFTWARE, INC., Burlington, Massachusetts

1990 - 1992

President

Led the startup of an exclusive distributorship in North America for

Planning Sciences plc, a London-based software development company

marketing an integrated Executive Information/Decision Support system. Held

oversight for business plan development, marketing and sales strategy,

staffing and proposal development.

. Established a substantial distributorship in North America and

negotiated its sale back to Planning Sciences plc.

PILOT EXECUTIVE SOFTWARE, INC., Boston, Massachusetts 1984 -

1990

Vice President of Sales & Consulting-North America

Challenged by this startup software development company to develop market

presence and gain credibility for their Executive Information Services

(EIS) software. Held P&L and sales leadership for a professional team of

50, all strategic sales planning, partnering alliance development,

marketing and advertising strategy, technical sales presentations, price

negotiations, product delivery and follow up.

. Formed a partnering alliance with Arthur Anderson, and

developed/facilitated informational seminars to educate IT Directors

of Fortune 500 Companies on the product and legitimize its

practicality to automate critical success factors to control corporate

performance.

. Drove revenues from a zero base to $12 million within a five-year

period.

. Assisted European distributor of the EIS system in launching a new

retail merchandise planning and allocation system into the European

retail marketplace.

THE DATA GROUP, Burlington, Massachusetts

1980 - 1984

Director of Sales-North America

Accepted equity participation and senior management role in the startup of

an application software development company specializing in the automation

of field service and logistic processes.

. Built entire sales infrastructure and led sales team to drive revenue

from a zero base to $5.5 million annually, positioning the company for

its profitable sale to NYNEX.

Earlier experience as a Plant Manager for a subsidiary of Ringsdorff

Corporation, Pittsburgh, Pennsylvania

EDUCATION & CONTINUING PROFESSIONAL DEVELOPMENT

SunGard Bluepoint Executive Leadership Training

University of Pittsburgh, Pittsburgh, Pennsylvania, Bachelor of Science

Degree

Extensive management development & product training through industry-

sponsored programs

Former Member of the Singapore Economic Review Board

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