Training Human Resources
Resume:
Amy S. Pouncy
Charlotte, NC 28270
Mobile: 317-***-****
*******@*****.***
______ _
Employment
Family Dollar: October 2008 to present
Learning and Development Specialist
Facilitate leadership training for corporate managers. Facilitate webinar
trainings to field Management Team. Develop and organize user guides, quick
tips, job aids, course materials and visuals to support training programs.
Interface with Business Engagement Team members, Business Analysts, Subject
Matter Experts, and others as needed to ensure accurate and effective
design and development of training material to support over 6600 stores.
Help identify potential issues and or risks related to training and assist
in developing a mitigation plan as necessary. Drive closure to open
questions associated with training material. Participate in sub-team
meetings, conference calls, and quality assurance testing of training
materials.
Training Coordinator
Facilitate New Hire Safety Training and certification classes for Training
Coaches. Manage a team of 34 Training Coaches. Facilitate quarterly
Training Coach Leadership and Development Training. Conduct quarterly
observations with Training Coaches and provide feedback and coaching to
improve their training ability. Plan, develop and deliver educational
training programs that improve safety processes and reduce frequency and
severity of accidents associated with workplace injuries. Conduct
training needs analysis to determine direction of program. Develop and
deliver management training using ADDIE model; conduct monthly and
quarterly Safety Audits of 700,000 square feet Distribution Center to
ensure we are complaint with OSHA and FDA standards. Manage LMS database of
400 Managers and hourly Team Members.
FedEx Office: District Trainer, September 2006 to October 2008
Facilitate New Hire On Boarding, Customer Service, Sales, On the Job
Training, and Skills Development Courses. Coordinate all physical training
classroom facility needs, logistics, resources, audio/visual equipment,
production and assembly of all training materials, and managing the LMS of
350 Managers and hourly Team Members. Forecast training expenses, and
follow all applicable budgets with training expenditures. Interface
effectively with business partners in within the District.
Girls Incorporated: Training Manager, October 2003 to September 2006
Review, revise, and design, designated Girls Inc. program implementation
training agendas, activities, and materials for use with multiple diverse
training audiences and markets throughout the United States. Train adults
on the adult learning theory and methods. Direct and manage all aspects of
scheduled program implementation training events, budgets, and contractual
agreements with hired consultants/trainers, according to established
organizational and department procedures. Observe and document the
effectives of training agendas and activities.
Communities In Schools of Philadelphia and the School District of
Philadelphia-Trainer/ Consultant, April 2000 to 2006
Design, coordinate, and deliver key components of the Freedom School model
during annual four-day training with over 400 college interns. Facilitating
team building activities, which involved cooperative challenges, rock
climbing and group reflection. Responsible for training in areas of Child
Development, Conflict Resolution, Classroom Management, Parent Workshops,
Leadership and Development and facilitating curricula.
Children's Defense Fund-Consultant, March 1999 to June 2007.
Deliver key components of national Freedom School training during an annual
two-week National Training at the former Alex Haley Farm in Clinton, TN and
at the University of Tennessee at Knoxville. Serve as a resource for new
and returning Freedom School sites. Provide technical assistance and
training for selected sites. Assist in the seeding of new Freedom School
sites through training, workshop presentations, and selected site visits.
Other duties related to Freedom School development, support, and retention.
Communities In Schools of Marlboro County - Chief Executive, December 2002
September 30, 2003.
Mobilize financial and human resources to support program operations.
Select and train all management team staff. Negotiate agency agreements.
Establish and maintain productive working relationships with members of the
board of directors. Present and carry out operational plans. Secure
training for repositioned staff. Oversee coordination of all student and
family services from repositioned staff. Establish and maintain clear
documentation of all program correspondence and reports. Submit monthly
progress reports to appropriate national and local CIS staff and
representatives. Develop a management information/evaluation system.
Establish and maintain appropriate linkages with media representatives.
Computer Skills
Experience and working knowledge with MS Office, AutoCAD, Adobe,
Plateau and Saba LMS systems
Affiliations
Delta Sigma Theta Sorority, Inc.
Society of Human Resources
ASTD
Education
Bachelor of Arts in Speech Communication with a concentration in Afro-
American Studies May 2002 University of South Carolina, Columbia.
Dual Master of Arts in Human Resources Management and Management
December 2008 Webster University, St. Louis, Missouri.
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