Customer Service Quality Control
Resume:
David Artin
Slinger, WI *3086
www.linkedin.com/in/davidartin
262-***-**** *****.*****@*****.***
Summary
Team oriented Customer Service and Distribution Coordinator with extensive
experience scheduling temperature sensitive shipments, building truck
loads, and completing inventory of finished goods. Skilled in using
communication, organizational, and problem solving skills to ensure timely
shipments. Experienced working in a fast paced environment and reacting to
numerous changes to production schedules to maintain proper flow of
finished goods. Dependable, customer service oriented, self motivated,
giving maximum effort to ensure completion of tasks at hand.
FUNCTIONAL EXPERTISE
. Worked with Supply Chain Planners to ensure proper distribution of
products.
. Entered and confirmed daily production totals.
. Worked closely with Quality Control, Customer Service, and Production
Personnel to coordinate shipments.
. Worked with outside carriers to ensure timely shipments and manage
trailer pool.
. Accurately prepared Canadian Customs Documents to prevent border crossing
issues.
Technical & Specialized Skills
Excellent Communication Skills Team Player Self Motivated
Attention to Detail Flexible SAP
Lean Logistics Microsoft Word Microsoft Excel
Microsoft Outlook Customer Service Oriented Dependable
Professional Experience
UNILEVER FOODSOLUTIONS, Milwaukee, WI 1989 - 2009
Distribution Coordinator 1997 - 2009
Responsible for scheduling of outbound shipments, inventory of finished
goods, confirmation of production totals, and communicating with company
personnel and carriers to ensure timely shipments of product.
. Maintained continuous flow of finished goods to ensure timely shipments,
manageable warehouse space, and a safe work environment.
. Maximized size of truck loads, and used intermodal service for most cost
effective means of shipping.
. Communicated with company personnel and carriers to ensure timely
shipments.
. Implemented use of dropped trailer pool to ensure timely loading of
product.
. Developed and maintained a good working relationship with carriers to
ensure and enhance best possible service.
Material Handler 1989 - 1997
Performed various material handler duties in production and shipping /
receiving.
. Selected orders accurately and efficiently to ensure customer
satisfaction.
. Accurately received and entered materials in SAP to ensure correct
inventory.
. Supplied materials to production lines in a timely and accurate manner to
ensure continuous flow of production.
David Artin Page Two
REM Wisconsin, West Bend, WI 2008 - Present
Coordinator
. Assists mentally ill and developmentally disabled clients with everyday
activities.
. Ensures quality living experience for clients.
. Uses diplomatic means to defuse potentially volatile situations.
. Administers and records medication accurately to ensure client well
being.
. Properly documents goals met and activities performed by clients to
ensure payment for services rendered.
EDUCATION
GED, Waukesha County Technical College, Pewaukee, WI
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