Customer Service Sales

**** ******** ** *** *** ( Hollwood,Fl *****(786-***-**** (

*********@*******.***

Juan D. Botero

Professional Objective

ANY position with a progressive organization that offers

opportunities for professional challenge and growth.

Experience

May 2007 - March Teleperformance U.S.A Hollywood,Fl

2010

Sales Rep

Ensured that each customer received outstanding service by providing a

friendly environment, which included greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service.

Sold protection plans for Bank Of America and Maryland Bank National

Association's

Credit cards. .

Kept up with Outbound calls, and provided customers with product

knowledge.

Complete ongoing training to stay abreast of product, service and

policy changes.

Assisted customers applying for Chase Credit Cards by phone through

advanced computer software.

October 2006-May Chicken Kitchen Davie, Fl

2007

Cashier

Managed cashiering activities in areas of purchasing, and enforced

restaurant policies.

Helped maintain Business standards.

Ensured a safe workplace and pleasant customer service experience.

Hardworking, energetic, and reliable; recognized for assuming

additional responsibilities.

June Xentel Inc. Davie, Fl

2006-September

2006

Sales Rep

Provided exceptional customer service

Processed customer sales over the phone.

Performed Outbound calls from all around the country.

Helped maintain Business standards

Education

June 2008 Diploma, Nova High School Davie,Fl

Special Skills

Fluent in both Spanish and English.

MULTI TASK PERSON

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