Maintenance Software
Resume:
JEFFREY G PEARSON
PITTSBURGH PA, 15221
******************@*****.***
OBJECTIVE: To utilize and enhance my skills by obtaining a position that offers
opportunities for professional growth and advancement.
CLEARANCE: United States citizen with a DOD SECRET(ACTIVE) clearance.
LICENSURE OR CERTIFICATION:
AIRFORCE ELECTRONIC PRINCIPLES
PSDS2/EAGLE EYE Communications and Monitoring systems
AIRFORCE COMMUNICATION SYSTEMS
FLIR CAMERA TECHNICIAN
AIRFORCE NAVIGATION SYTEMS
DATA PROCESSING.
Air, Ground, and MSTAR RADAR
AEROSTATS(TETHERED BLIMPS)
QUALIFICATIONS:
Experience in the maintenance and operational testing of computer controlled electronic
pneumatic systems, electro-hydraulic, electro-mechanical, optical control systems,
process analyzers, AC/DC drives, AC/DC circuits and servo-motor systems.
Experience in the maintenance, installation, and operational testing of computers,
computer networks, and computer hardware.
Installation and QA/QC of computer software.
Demonstrated ability to increase equipment reliability and use through scheduled
maintenance to extend equipment life cycle.
Consistently exhibiting initiative, exceptional troubleshooting skills, and equipment
technical knowledge that requires strong technical skills.
Proficient in the use and operation of electronic schematics, test equipment, computer
hardware and software, scopes, meters, and precision soldering techniques.
I am Results-oriented, with proven abilities in adapting to new environments to quickly
overcome technical challenges.
Highly creative and intuitive problem solver who is respected and trusted by peers and
supervisors.
TECHNICAL SKILLS:
Provide administration, installation, operation, and maintenance on computers and computer
networks.
Troubleshooting: Testing circuit boards, components, using wiring diagrams, and using
reflectometers and multimeters for wire continuity.
Engineer, install, and test networks, computers, and electro-mechanical equipment to support
new and emerging requirements.
CATV testing and repair.
Fiber optic testing and replacement.
Effective in the troubleshooting and repair to service to communications systems, fiber
optic, electro- mechanical and radar/microwave systems.
Experienced in troubleshooting of computer control groups, hardware, software, and
peripherals.
Troubleshooting of complex electronic systems that included numerous AC/DC drives,
servomotors and synchroes.
Strong mechanical systems troubleshooting to include; RADARs, and mechanical drive
systems.
Digital multiplexed systems, process analyzers, measurement, and control devices to
circuit card or component level.
TEST:
Extensive testing using automated test equipment and various computer controlled
stimuli, such as, servo systems and controllers.
Circuit board diagnostics.
LAN/WAN testing.
Fiber optic testing.
CATV testing.
Responsible for the calibration and upkeep of radar and communication systems.
EQUIPMENT MAINTAINED: RAID Aerostats, DAGR, FLIR camera systems, Fiber
optic cables, Fiber Optic modems and multiplexers, RAID/BETSSC tower systems,
AN/APN-169C SKE (Station Keeping Equipment), AN/ASN-17(Navigational Computer
Set), AN/ASN-35(Doppler RADAR Navigational Computer), AN/ASN-156(Ground
Proximity Warning System), AN/APN-22(Radar Altimeter), AN/APN-29(VHF Beacon),
AN/ARN-149(Automatic Direction Finder), AN/ARN1-12(Marker Beacon Receiver),
AN/ARN14, AN/ARN21, AN/ARN31, AN/ARN32, AN/APS-23, TACAN/ IFF, HF radio
systems, UHF radio systems, VHF radio systems, CARA Altimeter, Doppler radar,
Weather radar, Proximity Radar, Integrated computer systems, VOR/ ILS systems.
MACHINE SKILLS: Optical meters, RF Meters, RF Attenuators, Spectrum
Analyzers, Transponders, Transmitters, Receivers, Digital and Analog circuits, Digital
Multimeters, Function generators, Signal generators. Installation and troubleshooting
fiber optics components, Oscillators, Distortion analyzers, Oscilloscopes, IBM PCs and
Compatibles, Installing computer hardware and software, Macintosh.
SOFTWARE SKILLS: WindowsXP, Windows2000 and server, Active Directory, IBM
Display Writer, Corel Suit, Microsoft Office XP and lower, Microsoft Back Office,
Knowledge of SQL, Knowledge of Microsoft SMS, PcAnyWhere, Microsoft publisher,
Cobol, RPGII, Fortran, Info, Structures, Turbo Pascal, HTML, Knowledge of JavaScript,
e-mail operations and administration, Database management, mainframe management,
Primose, knowledge of Unix, knowledge of VAX.
OFFICE SKILLS: Word processing, Desktop Publishing, Faxing, Copying, Answering
phones, Staff Coordination and management, Computer equipment and network setup,
coordination and management, Business analyst.
EXPERIENCE:
5/07-Present Computer Science Corporation(CSC) IRAQ
Location: Iraq
SUMMARY:
Maintenance, repair, and operational testing of computer controlled electronic,
pneumatic systems, electro-hydraulic, optical control systems, process analyzers,
AC/DC drives and servo-motor systems.
Network router management and configuration, Switches, DHCP, DNS, WINS, and Domain
Controllers.
Troubleshoot and operate Forward Looking InfraRed(FLIR) cameras.
Resolve TCP/IP issues
Maintain and repair: Electronic sensor systems(MSTAR Radar, RAID Towers equipped
with FLIR Camera, Aerostat Blimps equipped with FLIR Camera, and Mobile
MSTAR/PSDS2/Eagle Eye/FLIR Camera systems).
Troubleshoot and repair electronic fiber optic modems and multiplexers.
Experience in reviewing and recommending software applications as well as identifying any add
on devices.
Deflation, inflation, tether changes, and helium calculation of Aerostat systems.
Systems management, monitoring and sustainment.
Hardware repair for servers, PCs, peripheral equipment.
Software installation, maintenance and sustainment.
Computer maintenance and setup for various RAID/BETSSC
systems(Windows/LINUX).
Documented maintenance tasks via local or web-based reporting system, provide
system functional briefings to customer and supervisor.
Maintenance of tactical RF Microwave receiver systems mounted on pneumatic and
electro mechanical mast/ tower assemblies.
Maintenance of tactical optic sensor systems mounted on pneumatic and electro-
mechanical mast assemblies.
Performs system diagnostic testing, fault isolation to defective system component.
Makes repairs in a shop environment and also at the customer location.
Performs inspection of system components, preventive maintenance, testing and
troubleshooting of modules and circuit cards to the component level.
Maintain and repair pneumatic controlled mast assemblies, optical and infrared (IR)
sensors, cable assemblies and gimbal mounted gyro-compass assemblies.
Maintain and repair camera systems, thermal weapon sights, gyro-compass or internal
navigation systems (INS).
Interpret system drawings and electronic schematics.
Evaluate system performance.
Installed approved system modifications, and recommended system architecture and
technical change proposals
Performed logistic support requirements such as research, and equipment and spare
part inventories.
Performed moderately complex technical functions related to the support of engineering
activities such as set-up, operation, maintenance, modification, circuit testing,
calibration and troubleshooting of electronic, mechanical or electro-mechanical systems,
experimental design circuitry, prototype models or specialized test equipment.
Applications may include analog, digital and/or video type circuits and logic systems.
Conducts engineering/development tests and detailed experimental testing to collect
design data or assist in general research work.
Diagnosed and corrected electronic circuitry malfunctions.
Assists in the development of electronic equipment.
Provided design details and recommended modifications to engineering designs as
needed.
May prepare instructional guides for repairing, calibrating and maintaining equipment.
5/06-5/07 General Dynamics Land systems, IRAQ
Location: Iraq
FSR/INSTALLER
SUMMARY:
Install, maintain, and repair Electronic Warfare RF microwave systems for General
Dynamics Land Systems in the Al Anbar province in Iraq .
Integration, and test, troubleshooting and networking of complex Electronic Warfare RF
microwave systems.
Conduct/Lead /Supervise maintenance tasks for ECM RF microwave systems (wheeled
vehicles) in Iraq and other locations as directed to include CONUS and OCONUS
locations where General Dynamic’s products are fielded.
Provide input for planning, schedules, and maintenance techniques for ECM RF
microwave system wheeled vehicles.
Identify and advise Supervisor/Management regarding problems within technical
requirements as required.
Present classes on maintenance that encompass familiarization of ECM RF microwave
systems and maintenance procedures. (NET)
Provide leadership for subordinate employees as directed.
Work at an autonomous site directly for USG personnel.
Perform System Diagnostic and Repair at the SRU level.
Operation and Communications Tech NET Training, Installation Maintenance, and
electronic maintenance.
Install, check, repair, and perform maintenance on RF equipment.
Check Radio Frequency transmissions for proper db levels using spectrum analyzer
4/04-10/05 Halliburton/KBR, Iraq/Kuwait
Location: Kuwait
TMDE Coordinator(Test Measurement Diagnostic Equipment)
SUMMARY:
Track and document PMEL/ TMDE items for United States Army and Halliburton/ KBR
in Kuwait, Northern Africa, Southern Iraq, UAE, and Bahrain….
Receives TMDE from supported units requiring certification and calibration performing
home station requirements and evacuate equipment to TMDE lab or shipment to higher
echelon lab.
Assure all documentation is obtained and items are authorized TMDE.
Process and inspect tools and test sets that require calibration and prepare the items for
turn-in to the TMDE lab.
Inform supported units of TMDE items that are delinquent.
Control and track all calibrated and operated equipment used by TMDE staff.
Inventory of TMDE items onsite and shipped.
Resolve any discrepancies and supply reports to management.
Assure all activity concerning TMDE equipment, both operated and calibrated, is
accurate and up to date.
Monitor computer database and hardcopy reports for discrepancies and anomalies.
Order parts for TMDE repairs.
Routinely update and configure Army TIMMS software and computers for accurate
accountability of calibrated inventory in SWA and North Africa.
Assure all Army units are in compliance with TMDE SOP's.
Assisted technicians with heavy workloads(Check for voltage and RF input, circuit flow,
and voltage output. Report any deficiencies to them)
Perform general level electronics and RF testing and maintenance to assure equipment
is at proper specifications for military usage.
4/01 - 8/08 United States Air Force Reserves, 911th Airlift Wing
Location: Pittsburgh PA
COMMUNICATIONS AND NAVIGATION SYSTEMS
2 Weekends a month, 2 Weeks per year, and Man Hours
Man Hours(Temporary Active Duty)
2/02 – 4/02
6/02 – 7/02
10/02 - 12/02
SUMMARY:
Maintain and repair avionics equipment on C130 aircraft at flight line and back shop
levels.
EQUIPMENT MAINTAINED: AN/APN-169C SKE (Station Keeping Equipment),
AN/ASN-17(Navigational Computer Set), AN/ASN-35(Doppler Navigational Computer),
AN/ASN-156(Ground Proximity Warning System), AN/APN-22(Radar Altimeter),
AN/APN-29(VHF Beacon), AN/ARN-149(Automatic Direction Finder), AN/ARN1-
12(Marker Beacon Receiver), AN/ARN14, AN/ARN21, AN/ARN31, AN/ARN32, AN/APS-
23, TACAN/ IFF, HF radio systems, UHF radio systems, VHF radio systems, CARA
Altimeter, Doppler radar, Weather radar, Proximity Radar, Integrated computer systems,
VOR/ ILS systems.
Operate and repair transponders, Doppler, radar, RF systems, antenna, and integrated
computers.
Trace logic, signal flow, schematic, and writing diagrams.
Electronics theory, current flow, and wire tracing.
Repair aircraft units such as oscillators, amplifiers, wave shaping, logic and power
supply circuits; microwave equipment; radio frequency circuits; and servomechanisms.
Utilize built-in-test (BIT) functions; consoles; se; and test, measurement, and diagnostic
equipment (TMDE).
Inspect, calibrate, perform preventative maintenance, disassemble, repair, reassemble,
align, program, and functionally check aircraft communications and navigation systems.
12/02-3/03 University of Pittsburgh (Football Front Office)/All Temps.
Location: Pittsburgh, PA
Administrative Assistant
Maintain a database of supplies shipped and ordered.
Greet guest.
Answer phones.
Type correspondences.
8/02-10/02 Cynatek\ Mellon Bank
Location: Pittsburgh, PA
QA Software Tester
Assure software is WindowsNT4 and WindowsXP compliant.
Research Known and found bugs.
Find workarounds for known issues.
Resolve TCP/IP networking issues for software.
Install and troubleshoot WindowsNT4 and WindowsXP issues. (Sometimes over the
phone)
Installed and utilized any software and hardware.
Diagnosed and/or report hardware and software issues to level II support.
Document any design solutions, hardware, software, peripheral and network issues
found.
Test, maintain, and train end users on WindowsXP issues.
Assisted installers with problems of installations.
Supply software development and engineering with product performance documentation
to ensure product reliability.
Use of Active Directory and Microsoft SMS.
On-site product support and end user training.
12/98-1/01 McKesson HBOC Automated Healthcare Inc,
Location: Pittsburgh, PA
SENIOR ROBOT ANALYST/ PRODUCT SUPPORT SPECIALIST
ROBOT Rx:
Home Site:
http://www.mckesson.com/en_us/McKesson.com/For
%2BPharmacies/Inpatient/Pharmacy%2BAutomation/ROBOT-Rx.html
Brochure
http://www.mckesson.com/static_files/McKesson.com/MPT/Documents/MAIFiles/ROBO
T-RxSellSheet.pdf
Video
http://www.mckesson.com/static_files/McKesson.com/MPT/Media/ROBOT-
RxProductVideo.wmv.wmv
ACUDOSE Rx:
Home Site:
http://www.mckesson.com/en_us/McKesson.com/For
%2BPharmacies/Inpatient/Pharmacy%2BAutomation/AcuDose-Rx
%2526%2523174%253B.html
Brochure:
http://www.mckesson.com/static_files/McKesson.com/MPT/Documents/MAIFiles/AcuDo
se-RxSellSheet.pdf
Video:
http://media.mckesson.com/AcuDose-RxProductVideo.wmv
Maintenance, repair, and operational testing of computer controlled electronic,
pneumatic systems, electro-hydraulic, optical control systems, process analyzers,
AC/DC drives and servo-motor systems.
Remotely or travel to the site for diagnosis and repair of electronics issues and or
computer issues(Windows NT).
Maintenance, and operation of small, medium, and large complex networks.
Assured all calls were handled in a professional, efficient and effective manner.
Administration of user accounts, printer servers, and/or firewalls.
Assisted with the implementing helpdesk policies and procedures.
Use dial up access to repaired computer, network, and electrical system failures.
Resolve TCP/IP networking issues for clients.
Database management(SQL Server).
Install and troubleshoot Windows NT and Windows9X issues. (Sometimes over the
phone)
Experience in reviewing and recommending software applications as well as identifying any add
on devices.
Installed, Utilized, and repaired any Microsoft BackOffice issues (Microsoft SMS and
Microsoft SQL).
Network router management and configuration; Firewalls, Switches, VPNs, and; DHCP, DNS,
WINS, and Domain Controllers.
Diagnose, repair, or reported database issues to level II support. (Microsoft SQL)
Repair or install computer hardware and software.
Systems management, monitoring and sustainment.
Hardware repair for servers, PCs, peripheral equipment.
Software installation, maintenance and sustainment.
Plan, design solutions, and troubleshoot hardware, software, peripheral and network
problems for the products.
Test, maintain, and train end users and new employees on new and existing programs.
Assist End Users with product issues.
Supply software development and engineering with product performance documentation
to ensure product reliability.
On-site product support and End User training.
11/97-11/98 Family Options, Pittsburgh, PA
CASE MANAGER/ RESOURCES DEVELOPER/ ASSISTANT
TECHNICAL SUPPORT(WINDOWS NT)
Assisted end users with Windows NT and Windows9X issues.
Repaired computers problems or connectivity.
Assisted users with Microsoft Office issues.
Diagnose and report TCP/IP issues.
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Design, maintain, and update the World Wide Web homepage for the agency.
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Repaired any computer connectivity issues.
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Recommend appropriate hardware, software and peripherals
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Ensured the health care and well being of abused and neglected children.
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Assured that 120 cases are within Pennsylvania State compliance.
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Reported any case violations to supervisor.
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Researched endowments and corporations for charitable compatibility in writing
proposals.
Assembled marketing package for the presentation of the proposal.
10/94-11/96 Community Foster Care Associates, Pittsburgh, Pa
CASEWORKER/ SOCIAL WORK
• Recorded and resolve child health and welfare situations.
• Reviewed case files, analyze, and resolve child and parent issues.
• Assisted staff on computer issues in relation to Windows NT and Windows9X issues.
6/01-2/02 Community College of Air Force, Keesler Air force Base,
Biloxi Mississippi
COMMUNICATIOS AND NAVIGATION SYSTEMS
• Operate and repair transponders, Doppler, radar, and integrated computers.
• Trace logic, signal flow, schematic, and writing diagrams
•Crypto devices.
Electronics theory, current flow, and wire tracing.
• Repair aircraft units such as oscillator, amplifier, wave shaping, logic and power supply
circuits; microwave equipment; radio frequency circuits; and servomechanisms.
• Utilize built-in-test (BIT) functions; consoles; se; and test, measurement, and
diagnostic equipment (TMDE).
• Inspect, calibrate, perform preventative maintenance, disassemble, repair,
reassemble, align, program, calibrate and functionally check aircraft communications
and navigation systems.
EDUCATION:
9/90-5/92 California University of Pennsylvania, California PA
APPLIED COMPUTER SCIENCE/ BUSINESS MANAGEMENT
One year of Russian.
9/89-5/90 Forbes Road East AVTS, Monroeville, PA
BUSINESS DATA PROCESSING.
9/85-5/90 Wilkinsburg Jr./Sr. High, Pittsburgh, PA
COMPUTER PROGRAMMING/ SYSTEMS ANALYST.
Accomplishments:
Tested software that was installed for WindowsXP and WindowsNT4 migration: Mellon
Bank.
Promoted to Senior Helpdesk Analyst: McKesson HBOC AHI.
Successfully connected Family Options to the Internet by selecting a quality Internet
Service Provider.
Location Preferences:
OPEN
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