Sales Customer Service

Location:

Posted:

April 19, 2010

Yenifer Smothers

*******.********@*****.***

( Cell 352-***-****)

Personal Statement

H ighly motivated individual with over 9 years retail/positions of increasing

responsibility. Solid record of accomplishments throughout sales career.

Work Experience

Part time sales associate (Jan-2009/April 2009)

K ids Footlocker, Daytona Beach /Florida

Cashier, also responsible for stock and inventory . Helped out with online orders and

maintained sales goals.

• Earned incentives for B average audit.

• Certification for mystery shoppers

Assistant Manager (August 2008/January

2009)

Footlocker, Ocala/Florida

Set up weekly /monthly sales goal . Maintained stock and inventory,delivered good

customer service. Helped execute yearly audit.

• Earned award for excellent audit

• Incentives exceeding sales goal

Bil ingual Customer Rep (Oct 2007/June 2008)

Tchek Systems/ Ormond Beach, Florida

In charge of all bilingual incoming calls .Maintained all customer accounts updated .Made

daily calls to ensure customer satisfaction and for all new accounts.

Chapter 1 Assistant M anager

Lady Footlocker Daytona Beach, Florida (September

2006/Oct 2007)

Maintained updates of all sales f loor displays helped keep all sales goal .Established

monthly meetings. Cashier/ in store and online sales

• Incentives on passing audit

• Promotion option to become M.I.T

C hapter 2 Ful ltime sales associate

K ids Footlocker/ Daytona Beach,Florida (April 2003/February 2006)

Cashier,also responsible for stock inventory .Key holder opened and closed store.

Ensured ship outs and shipments were complete.

E ducation

A .S Science (Current Student)

Angeley College,Deland Florida

H ighschool Diploma (August 2002/Graduation May

2003)

M ainland H Ighschool, Daytona Beach,Florida