Project Manager Management

JULIE CURRY

**** *********** . ***** ********, ** 46122

317-***-**** . ********@***.***

SERVICE DELIVERY MANAGEMENT PROFESSIONAL:

Project & Program Management

A seasoned leader that can manage and direct an organization by providing

exceptional leadership skills focused on cross-functional program and

project management. Proven ability to recruit and retain a high level of

talent and build a collaborative team in a virtual environment. Well versed

in IT implementations, establishing product support processes and

operational budgets. Proven ability to drastically reduce and rectify

business backlog within multiple industries.

Team Leadership & Motivation . IT Project Management . Program Management

Strategic Planning . Staff Training & Mentoring . Process Improvement .

Client Relations Communication & Interpersonal Skills . Strong Technical

Aptitude

PROFESSIONAL EXPERIENCE

DELIVERABLES, LLC, Danville, IN . 2009 - Present

Principal Consultant - Project & Program Management

. Currently providing process improvement consulting services to a software

company, focused on SQL server based Ecommerce products. Restructured

workflow, developed system workarounds, and designed performance

metrics/key performance indicators.

CARDINAL HEALTH, Dublin, OH . 2006 - 2009

Manager, Product Implementation - Pyxis Medication Dispensing Solutions &

Medical Supply

. Managed 60 employees within multi-tiered teams consisting of

Implementation Managers, Project Managers, Engineers and Field Service

personnel.

. Generated $23M in annual revenue, with accurate financial forecast

projections.

. Managed a territory of 300 healthcare facilities within 4 states of

the Midwest region.

. Decreased backlog from $14M to $7M within 12 months.

. Project Managed large scale and critical implementation projects, related

to pharmacy automation.

. Ensured revenue recognition processes were SOX compliant.

. Strategically improved overall customer relations and services by

adjusting staffing levels, restructuring workloads and implementing

proactive account management methodologies. Client relationships spanned

a broad band of positions including the Director of Pharmacy, CIO, CFO,

CEO and the Director of Nursing for large Integrated Delivery Networks

(IDN).

CUMMINS BEHAVIORAL HEALTH SYSTEMS, Avon, IN . 2005 - 2006

IT Project Manager

. Managed a data conversion project for a SQL hospital information system,

an inclusive healthcare management program which included billing,

clinical records and electronic prescriptions valued at $250K.

. Developed Intranet enhancement design and strategy to incorporate

corporate policies and procedures, search engines and a form document

library.

. Conducted business analysis for software acquisitions of Human Resources

Performance Evaluations (360 Degree) and Prescription Inventory

Management Solutions. Ensured software was compatible with existing

technical architecture, for effective data exchange.

JULIE CURRY . Page 2 . ********@***.***

WEBLINK INTERNATIONAL, Avon, IN . 2004 - 2005

IT Project Manager

. Managed 50 product implementation projects for SQL membership

management software, an inclusive program which included billing, a

calendaring tool, web modules and a content delivery tool. Cross-

functional implementations averaged in value of $50K with duration

periods of up to 12 months and consisted of 15 project resources.

. Simultaneously managed 15 projects, locally and nationwide.

. Provided training and application support to clients on software products

and application enhancements.

. Conducted application software testing of system product enhancements.

ALLISON TRANSMISSION, Indianapolis, IN . 2000 - 2003

IT Site Manager

. Managed the Asset Inventory program valued at $500K, which included PC

hardware/software purchases and installations.

. Managed system integration and data conversion projects. Project teams

averaged 15 members, affected 1700 end users and had a budget value of

$100K.

. Streamlined processes and implemented key performance indicators.

. Managed IT vendor service contracts to ensure contractual compliance.

ADDITIONAL HISTORY

(Details provided upon request)

USA GROUP/SALLIE MAE, Fishers, IN

Compliance Coordinator

. Managed compliance projects to ensure adherence with corporate policies,

Federal Regulations and the Fair Debt Collection Practices Act (FDCPA).

. Directed organization on Department of Education Federal Regulations,

relating to the Due Diligence process of collecting defaulted educational

loans.

Supervisor, Post Claim Assistance

. Supervised a support staff for an inbound call center department which

serviced customers with defaulted educational loans and supported third

party collection agreements.

. Eliminated backlog, decreased call wait time and implemented key

performance indicators.

PROJECT EXAMPLES

(Details provided upon request)

IMPLEMENTATIONS/CONVERSIONS: Hospital Information Systems, Physician Order

Entry Systems, Medication Barcode Recognition Systems, Medication

Dispensing Solutions, Medical Supply Solutions, Membership Management

Software, Streaming Video Training Tutorials, Intranet and Website Design,

PC Hardware/Software and Server Upgrades

EDUCATION

INDIANA UNIVERSITY/PURDUE UNIVERSITY, Indianapolis, IN

PROFESSIONAL DEVELOPMENT

PROJECT MANAGEMENT INSTIUTE - Active Member

SIX SIGMA - Yellow Belt

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