R ESU M E of R IC HARD ANDREW SCHWARTZ
**** ******* **** *** *******, TX 78248
210-***-**** *********@***********.***
:: H I G H L I G H TS
Richard Schwartz is an energetic, experienced entrepreneur, manager and solutions
consultant with over 16 years of practical experience in the IT industry. Richard has
extensive experience in multiple enterprise technology areas including networking
i nfrastructure, storage, server systems, complex application architecture and development.
R ichard’s technical design and implementation expertise include experience in PCI and
H IPAA compliance and adherence to formal processes and methodologies including MSF,
SOA, PMP, COBIT and IT I L. Richard’s deep technical background is complimented by a
solid foundation of business management, strategy and leadership. As a successful business
owner and manager over years, Richard is adept in resource and project management,
p lanning and forecasting using KPI and performance-based metrics. Richard leads with a
“company first” atti tude. He has proven experience managing multiple simultaneous
p rojects, vendors, teams and tasks in fast-paced, dynamic environments.
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G allup, Clifton StrengthsFinder for Richard Schwartz:
Learner Relator Competition Individualization Strategic Woo Self-Assurance
Focus Analytical Input Communication Futuristic Ideation Intellection Positivity
Achiever Discipline Responsibility Arranger Restorative Belief Command
Activator
:: P ROFESSIONAL EXPER I E NCE
Lead Engineer / Ente rp r ise Services :: Rackspace Managed Hosting ::
D ecember 2009 - P resent
Company
Fanatical Support has made Rackspace the world's leader in hosting. Rackspace delivers
enterprise-level hosting services to businesses of all sizes and kinds around the world.
S tarted in 1998 the company has since have grown to serve more than 70,000 customers,
i ncluding over 51,000 cloud computing customers. Rackspace integrates the industry's best
technologies for each customer's specific need and delivers it as a service via the company's
commitment to Fanatical Support.
H ighlights
• Hi red as a Lead Engineer providing top-level technical support of hosted application
environments across multiple technology disciplines including server platform,
networking and storage.
• Provide 24/7 support and implementation expertise across all major infrastructure
components including server platform (Windows 2003, 2008, Redhat Linux, VMware
ESX including advanced and HA configurations), storage (EMC, NetApp),
networking (Cisco switches, fi rewalls, load balancers, F5 LTM) and applications (MS
SQL 2005, 2008, MySQL Enterprise, Exchange 2007, SharePoint 2007).
• Assigned as Lead Engineer to company’s fastest growing account after 5 months
(Electronic Ar ts).
• Presented with the company’s highest service award (“The Straightjacket”) for efforts
i n the EA Battlefield 1943 deployment
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• Continued technical support, process development / improvement and strategic
consulting operations through > 200% month-over-month growth sustained for a 8
month period.
• Developed detailed operational and integration processes to streamline deployment,
QC and turnover operations.
• Developed detailed architectures and designs for Win / Lin / Storage / Networking
environments based on EA’s requirements.
• Facilitated the accounts growth in to other key product areas as they aligned to EA’s
s trategic objectives; Instrumental in closing > $100K in new business over the last 6
months.
Owner / Ente rp rise Architect :: Technelogic Corporation :: San Antonio, TX
:: November 2002 – December 2009
Company
Technelogic Corporation is an enterprise IT professional services and Products Company
founded in 2002. Technelogic provides consulting services throughout Texas and nationally
t hrough strategic partnerships with Dell (and Dell Services), HP, M icrosoft (and MCS),
Symantec, VMware and EMC.
H ighlights
• Company founder and Managing Director – Provided day-to-day operational
management to a team of 28 employees and over 30 contractors; Management of
m ultiple business units including sales and marketing, accounting, service delivery
and vendor / business partners; Managed and grew the business from $120K first
year revenue to over $8.2M in seven years; Less than 10% att r i tion rate of employees
over seven years.
• Provided pre and post-sales opportunity scoping and architecture including fixed-
fee / fixed-bid IT services engagements and complex hardware quotes.
• Provided enterprise-level design and implementation services; Over 70 designs
approved including complex, highly-available, scalable IT and Internet
i nfrastructures to Fortune 1000 companies; Solutions typically comprise of all
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i nfrastructure components including network, server systems, applications and
s torage components and services.
• Scoped over 400 fixed-bid projects for partners such as Dell PS, HP Services, and
M icrosoft CS with a 89% close rate and greater than 95% accuracy of delivery on
t ime per SoW.
• Drove attainment of a number of industry and partner certifications including
M icrosoft Gold Partner status in 5 competency a reas and Cisco Gold status;
M aintained M icrosoft Gold status for over four years; The company was the most
referenced M icrosoft delivery partner in South Texas two years running with a 98%
approval rating based on customer surveys (required for all M icrosoft engagements).
• Personally delivered and managed 34 Dell and M icrosoft partner projects over the
l ife of the company with a 98% “Excellent” rating back to our partner organizations.
D irect Project Examples
1. Solutions Architect (Contract-Di rect) :: Global Softwa re and
A pplications Company :: I n tuit, I nc. / Me rchant P rocessing D ivision :: Los
A ngeles, CA
• Served in a Solution Architect role consulting on the design, planning and
i mplementation phases of a 1.5 year, $88M multi-Data Center project for 3 HA / PCI
facilities; Major revision and migration of hosted merchant processing system
scaling to more than 6,000 servers.
• Facilitated and managed all aspects of the design phase including physical plant,
H VAC, control systems and power, HA LAN switching infrastructure, HA WAN
i nfrastructure with geographic failover and Active / Active capabilities, storage
replication, data center layout (rack elevations), hardware specification and
certification, operating systems specification (Unix and Windows), rapid deployment
and provisioning of servers, systems monitoring and management systems and
application migration from the legacy data center.
• Planned, coordinated and managed a team of 12 technical resources through the
p roject lifecycle.
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• Implementation / Engineer lead for first-phase deployment and migration; Team
activities include deployment and configuration of the network hardware (Cisco
650x), server hardware (HP, Sun and Dell) and storage (NetApp and EMC
Symmetrix); Configuration of storage replication (EMC / Cisco SRDFA); Deployment
and configuration of multi-platform integrated directory services (LDAP / Active
D irectory); Deployment and configuration of the monitoring and management
p latform (HP Insight Manager / HP RDP / M icrosoft Systems Center 2007); Backup
systems deployment and configuration (Veritas NetBackup); Led application and
data migration PoC preparing for production migration.
2. Lead Technical Architect (Contract-Dell P rofessional Services) :: Global
C hemical Company :: Noveon, I nc. :: Cleveland, OH
• Complete infrastructure and application replacement and parallel, phased migration
over 10 months.
• Facilitated and managed all aspects of the design phase including network, systems
and storage scope and specification; LAN switching infrastructure, HA WAN
i nfrastructure with geographic failover and Active / Active capabilities, storage
replication, data center layout (rack elevations), hardware specification and
certification, operating systems specification (Unix and Windows), rapid deployment
and provisioning of servers, systems monitoring and management systems and
application migration from the legacy data center
• Novell NDS/GroupWise to Windows 2003 Active Directory/Exchange 2003 migration
(6800 seats); Responsible for the physical, logical and migration design of Active
D irectory Services, Exchange and Microsoft Operations Manager (MOM 2005)
i nfrastructure; M igration plan and execution of 2 TB database migration from IBM
D B2 to HA Microsoft SQL Server 2005;
• Post-design deployment and migration; Led a 4 week onsite t raining project to
ensure the success of IT resources and re-design and evolution of existing processes.
P r inciple Consultant :: Computer Solutions, I nc. :: San Antonio, TX ::
D ecember 2001 - November 2002
Company
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Computer Solutions is a $40M regional VAR based in San Antonio, TX providing IT
hardware solutions and IT professional services consulting.
H ighlights
• Overall responsibility included providing solution scoping, pricing and design as well
as deployment execution to medium and large enterprises.
• Responsible for pre-sales activities including prospect qualification, solution
a rchitecture, solution costing, developing proposals, p resentations, project planning,
p roject management and project delivery.
• Technical competencies required deep technical knowledge of server, network and
s torage infrastructure, operating systems platform (Windows and Linux), database
systems (Microsoft SQL and Oracle), messaging and collaboration systems
(Exchange
• Delivered twelve successful advanced M icrosoft platform projects including six high-
availability, multiple site Exchange deployments, three migration projects from
Novell NDS to M icrosoft Active Directory and Novell GroupWi se to M icrosoft
E xchange 2000 as well as three Windows NT servers to Microsoft Active Directory
parallel migrations.
Senior Systems Engineer :: D ell P rofessional Services (Contract) / Navy
M a r ine Corps I n t ranet P roject (N MC I):: November 2000 - D ecember 2001
Company
Dell Professional Services is a $29 Billion enterprise consultancy with international
operations. DPS provides services in support of server and storage implementation, with a
major focus on M icrosoft and Linux platforms.
H ighlights
• $12B Federal project and the single largest IT project in history; The Navy
M arine Corp Int ranet (NMCI) project was sponsored by Congress and affected all
Department of the CONUS Navy (DoN) installations. The project was awarded to
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E DS as the prime and included teaming between EDS, Raytheon, EMC, M icrosoft
and Dell
• Primary responsibilities at project inception involved hands on deployment of server
operating systems, directory services and storage in the first main hub DC / NOC in
t he San Diego area Naval Air Station, Coronado Island.
• Promoted to the role of National Technical Lead for the server farm implementation
teams, managing West Coast operations and deployments; Managed more than 200
f ield technicians across 7 teams; Oversaw the technical deployment of over 30,000
servers (Windows / Sun Solaris) and 24 petabytes of storage, spanning 65 data
centers.
• Major responsibilities included coordination and support of field teams pertaining to
t he technical architecture and deployment; Lab regression POC responsibilities to
m itigate r isks and delays to the build; Resolved field architectural and engineering
issues functioning as the top escalation layer and interfacing with the PoC labs and
a rchitecture departments; Direct support and deployment of the Windows 2000
Server platform, Active Directory, DNS, Exchange 2000, Microsoft Clustering, I IS,
M icrosoft BackOffice suite, Big IP load balancers, Vertias NetBackup, Novadigm,
and Dell / EMC Storage Area Networks (SAN).
P rofessional Services Engineer / T raining Delivery :: S UPPORT.COM ::
R edwood City, CA :: Ma rch 2000 - September 2000
Company
Support.com is a software company whose innovative products streamline, automate and
augment enterprise IT operations and support. The company’s OS Self-Healing software is
marketed and sold to companies in the enterprise space.
H ighlights
• Major duties included developing and driving the company’s education directives,
courseware, and certificat ion process as well as delivering instructor-led courses.
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• Created the company’s t raining division by developing a business plan and
marketing plan, interviewing and hir ing t rainers, developing class schedule
mat r ices, and developing a pricing / credit system for courseware modules.
• Developed a feasibili ty study and comparative analysis of web-based t raining
systems to help scale the t raining division while offering greater customer
satisfaction through anywhere, anytime t raining options.
• Authored t he entire courseware set, modules (526 pp) and supported hands-on labs,
working closely with the Engineering and Partner Management to develop
requirements and validate content accuracy.
• Developed custom CBTs for customers that had highly customized systems and
requirements.
• Collaborated with the Sales and Professional Serv ices organization to better align
t he t raining group and t raining curricula with Support.com product lifecycles.
• Developed the Engineer certification process for Support.com Partners as well as the
certification exam.
• Installed and supported the company’s core software product on the M icrosoft
BackOffice server product as well as provided integration services into existing
support packages such as Peregrine and Remedy.
P r incipal Consultant / M ic rosoft P ractice Manager :: T S I, I nc. :: H ouston,
T X :: Janua ry 20 00 September 2000
Company
Techno-Serv In ternational is a small boutique IT services fi rm whose primary partner is
N CR Corporation. TSI provides services extensions to NCR’ s existing PS group at a
national level.
H ighlights
• Coordinated and cultivated the companys Micro soft Certified Solution Provider
( MCSP) partner status with Microsoft Corporation and the local AREC; Developed
and managed the t raining division; Created and managed the Emergency Response
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Team (ERT) that directly supported large-scale deployments for N CR Corporation
(providing engineering-level support to nationwide deployments for JC Penny, Sears,
etc).
• Participated as the principal consultant on the ERT to interpret, resolve, and
document complex issues with regard to M icrosoft operating system and BackOffice
i nstallations.
• Cultivated new business opportunities for the company through business networking
netting over $800K in new business.
• Created the company’s t raining division; Developed the business plan and marketing
p lan, hired t rainers, developed class schedule mat rices, enrolled the t raining
d ivision into the Microsoft Certified Technical Education (CTEC) program.
• Direct Senior-Level Microsoft Consultant for clients such as Wal-Mart (on site in
Bentonville, AR). Assisted in the design of the NT domain structure for the Wal-
Mar t retail stores and the server deployment process. Managed the overall
i mplementation of the retail domain. Acted as senior level support resource for the
Help Desk and field teams during the implementation.
• Di rect consulting engagement, credited for saving a key Dell account. Cartica.com,
Denver, CO (for Dell Technology Consulting). Dell services were behind three weeks
f rom the date of promised delivery due to technical difficulties surrounding the e-
commerce solution. The original architecture called for an unproven / unsupported
M icrosoft B2C infrastructure stack for Cartica, High availability e-commerce site
u tilizing I IS, NLB, SQL, Clustering, Commerce Server 3.0, Commerce In terchange
P ipeline, and Checkpoint Firewall. Pulled together the appropriate resources and
rebuilt the solution in working order in 43 hours over a weekend. Developed and
delivered the new architecture documentation and operations guidelines to Cartica.
Senior M icrosoft Consultant :: Systems I n tegration Group :: H ouston, TX ::
A pril 1999 - J anua ry 2000
Company
SIG is a hardware, software and IT services company supporting primarily the Oil and Gas
E &P operations based out of Houston, TX
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H ighlights
• Accompany sales teams on customer meetings as a pre-sales technical resource. Met
w ith prospective clients t o reinforce the sales division and explain critical
technologies and services offered by the company.
• Project lead / Senior Principle Consultant on 12 large-scale customer engagements
w ith Microsoft BackOffice products (including Active Directory, SQL Server 7.0,
S MS 1.2, I IS 4.0, and Exchange 5.x) including scope, design and implementation.
• Project manager for American Energy Services, Inc. Year 2000 assessment, testing,
and remediation project for a 400 node 25 server network.
• Sr. Consultant, Computer Sciences Corporation for Service Corporation
I nternational
o Developed project plan, cost estimates, and work plan for NT 4.0 Server
r ollout; In terviewed / hired field technicians; Buil t server images using
Norton Ghost 6.0; Tested, and rolled out 135 NT servers to 122 locations in
t he U.S.; Resolved project issues and scope change; Reported weekly to CSC /
SCI management.
o Designed and implemented the corporate network to cut over from an
antiquated Novell Netware and GroupWise network infrastructure to an
a rchitecture to support internal staff and E-commerce hosting including:
o Setting up the LAN and WAN infrastructure using Cisco routers and
switches.
o Architected the security framework and policies for internal and external
r esources.
o Installed and configured the CheckPoint firewall and performed penetration
t esting using port scanners and testing known exploits.
o Installed and configured the high availability hosting solution using
M icrosoft Site Server 3.0 / WLBS / SQL 7.0 / MS Cluster Server.
• Training project for Windows 2000 Server for Texaco
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o Designed and developed 2 classes / 20 sessions; Setup lab facility and tailored
courseware from original MOC.
o Project Manager / Sr. Consultant - Shell Oil Westhollow R esearch Facility
L AN
o Architected and implemented a segmented LAN solution for three labs. The
solution included four servers for application hosting and file and print
services, WAN / In ternet access via a Cisco 1600 router, and 28 workstations
for end u ser support.
Senior M icrosoft Engineer (Contract) :: P ennzoil Company :: H ouston, TX ::
September 1998 - A pril 1999
Company
Pennzoil Quaker State In ternational Corporation provides automotive consumer products
i n the United States. I ts products include motor oils and lubricants, appearance, fashion
and comfort, air-care, and safety products. The company is based in Houston, Texas.
Pennzoil Quaker State In ternational Corporation operates as a subsidiary of Pennzoil-
Quaker State Company. The data center facility encompasses 22,000 sq/ft with 600
W indows servers, 800 TB storage and main and mid-frame systems.
H ighlights
• Developed, planned, tested and implemented Windows NT 4.0 server configurations
and service packs on Compaq server hardware (Proliant 3000/5000/6500).
• Designed unattended installation and scripts for server builds freeing 30% of the IT
department's infrastructure support t ime.
• Monitored NT servers using Compaq Information Manager (CIM) and Simple
Network Management Protocol (SNMP).
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• Built and managed NT servers for the enterprise in a multiple-master domain
model.
• Responsible for end-user administration of the directory, server disaster recovery,
and server monitoring for the global enterprise network (12000+ users, local,
remote).
• Exchange Server 5.0 / 5.5 installation and administration including user account
creation, server health monitoring, disaster recovery, and replication topology
configuration.
• Remediate NT server issues supporting mission critical applications and services
p roviding 99.999% uptime and meet SLA's.
• Designed the extranet web architecture to support the company's B2B infrastructure
using the M icrosoft In ternet Information Server (IIS) 3.0 and 4.0 platform. Installed
and configured I IS servers and hardened servers for pr otection.
• Installed and configured the M icrosoft Proxy version 2 servers to provide In ternet
access authenticated via the NT domain.
• Data center migration team member facilitating the merger between Pennzoil
P roducts Company and Quaker State Company. T he team coordinated and moved
0ver 800 servers.
E xchange Server Engineer (Contract) :: L GC / Hallibu r ton :: H ouston, TX ::
J une 1998 - September 1998
Company
Hallibur ton, founded in 1919, is one of the world ’s largest providers of products and services
to the energy indust ry. With nearly 50,000 employees in approximately 70 count ries, the
company serves the upstream oil and gas industry throughout the life cycle of the reservoir
- f rom locating hydrocarbons and managing geological data, to drilling and formation
evaluation, well construction and completion, and optimizing production through the life of
t he field. The Landmark Graphics Division of Hallibur ton provides innovative software
p roducts to the Exploration and Production market of the oil and gas industry.
H ighlights
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• Responsible for 35 local and remote NT servers and 15 Exchange Servers providing
administration, support and maintenance functions.
• Re-architected, installed, migrated and managed the division’s global Exchange 5.5
environment.
• Responsible for end-user administration, disaster recovery, foreign mail system
connectivity and migration (cc:Mail, Lotus Notes, SMTP), and system monitoring
(NetIQ AppCenter).
Senior M icrosoft Systems Engineer / Solution Architect :: A merada Hess
Corporation :: H ouston, TX :: Ma rch 1997 - J une 1998
Company
The Hess Corporation (NYSE: HES) (known as Amerada Hess Corporation prior to May 8,
2006, and Amerada Oil and Chemical Company in 1919) is an integrated oil company based
i n New York City with E &P operations in Houston, TX. The company explores, produces,
t ransports, and refines crude oil as well as natural gas. Vertically completing the logistical
chain, over 1,200 filling stations market gas to consumers primarily on the East Coast of
t he United States. Hess placed #75 in the 2007 Fortune 500 rankings.
H ighlights
• Primary responsibilities include the day-to-day run the business operations.
• Designed, deployed, and managed the corporate Exchange Server 5.0 messaging
environment and Outlook rollout.
• In charge of implementing and auditin g internal and In ternet security and policies
(Raptor Systems firewall, ISS, BindView).
• Standardized the company's In t ranet to database driven (dynamic) content using MS
I IS, SQL 6.5, Exchange and Active server pages.
• Architected, configured, and man aged the corporate web server farm and web
s trategy for both the Int ranet and Internet sites.
• Backup support for the Novell and NT system administrators (1200+ users).
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• Configured, and deployed Microsoft SMS 1.1 server to test group for pre-deployment .
• Was recognized as an outstanding employee after 6 months on the job. Promoted to
t he role of Technology Architect, a role that involved aligning new technology to the
business in order to provide greater automation and efficiency to current processes.
Windows Server Administrator :: Corpus Ch risti Natu ral Gas :: H ouston,
T X :: July 1996 - M a rch 1997
Company
Corpus Christi Natural Gas is a regional natural gas t ransport and pipeline company with
operations in Corpus Christi, TX and headquarters in Houston, TX. The company finalized
t he sale and t ransfer of all assets in 1997 to Shell Oil Company.
H ighlights
• Responsible for the day-to-day management of the LAN, WAN, Servers and end-user
systems.
• Managed and supported a 175+ node NT / Novell network spanning three ci ties and
m ultiple Windows client operating systems from 3.1 to Windows 95.
• Developed and managed the company's Int ranet site and In ternet; Installed and
managed NT, SQL 6.0, Exchange, I IS and SMS systems.
• Worked with vendors to find the best cost on hardware and software for company.
• Developed t raining manuals for new and existing users, held monthly t raining
sessions.
S upport Technician - Dell Computer Corporation :: A ustin, TX :: December
1994 - J uly 1996
Company
Dell, Inc. and its subsidiaries engage in the design, development, manufacture, marketing,
sale, and support of computer systems and services worldwide. I t offers desktop PCs and
workstations; servers and networking products; laptop computers; and storage solutions,
i ncluding storage area networks, network-attached storage, direct-attached storage, disk
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and tape backup systems, and removable disk backup. In addition, it offers infrastructure
consulting services, deployment services, asset recovery and recycling services, t raining
services, support services, and managed services. I ts customers include large corporate,
government, healthcare, and education accounts, as well as small-to-medium businesses
and individual consumers.
H ighlights
• Provided technical support for Dell hardware, software, operating systems and
networking.
• Started as a phone support technician for PC systems. Promoted to laptop support
team in 2 months. Moved to the server support team 4 months later supporting
W indows NT Server 3.5.1, Novell Netware3-4x and Banyan V ines networks.
• Designed the laptop division's Int ranet site for issue t racking and collaboration on
I IS and provided data integration between SQL Server and Lotus Notes Server.
:: S K I L L H I G H L I G H TS
The following is a list of Richard’s key soft-skills and technical proficiencies :
• A proven self starter that is highly dependable with a strong work ethic to see tasks
t hrough to completion
• Detail oriented
• Strong multi-tasking skills focused on service delivery across multiple teams
• Excellent verbal and writ ten communication skills
• Thrives in a dynamic and collaborative team environment
• Abili ty to quickly learn and apply new concepts and technologies
• Deep analytical and problem-solving skills
• Excellent soft-skills coupled with a positive attitude
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• Extensive experience working with internal and (global) vi r tual teams
• Level-headed, concise decision-making capabilities
• The ability to perform and make critical decisions under intense pressure
• A team player that also possesses strong leadership abilities
• Strong management-financial background in budgets and financial assessment such
as TCO, ROI, IRR
• Enterprise-level operational management and design in Fortune 500 IT
environments with formal adherence to IT I L processes
• Successful history in vendor / partner development, management and negotiation
• Highly proficient in architecting and developing mult i-tiered, highly available,
scalable solutions
• Extensive design and practical experience on mult i-platform systems (Win / Lin),
network infrastructure and storage solutions
• Microsoft platform expertise across multiple technologies including Windows Server
(15 yrs) and Clustering (10 yrs), Exchange Server (13 yrs), SQL Server (9 yrs),
System Center (5 yrs) and SharePoint (4 yrs)
• Extensive network design and implementation experience ( Cisco LAN, WAN, HA)
• Solid database design, configuration and deployment experience on multiple
p latforms (MSSQL, MySQL)
• Mul ti-platform OS support and integration in large, mixed Windows / Unix / Linux
environments
• Extensive experience developing and implementing operational processes and
workflow as well as project management and reporting
• Extensive experience in D/R design and implementation as well as backup systems
(Veritas, MSFT DPM, CommVault).
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• Solid knowledge of technology architectures through the entire OSI stack (from “wire
to web”)
• Solid design and practical experience in networking technologies including data
center switching, WAN routing and edge security
• In termediate knowledge of application development methodologies, frameworks, and
l anguages including VB, C#, XML, SOAP, RoR and U M L
:: E D UCAT ION
Austin Community College System A ustin, TX - 1987-1988, 1992-1993
:: ACCO MPL IS H M E N TS
Published Works:
• Windows 2000 Active Directory Survival Guide, 02/ 1999 John Wiley and Sons,
I SBN: 047135600X
• Web Site Construction Tips, Jamsa Press, 09/2000, ISBN: 188*******
:: ASSOC IAT IONS, AFF I L IAT IO NS AND AWARDS
• Alumnus, Young Entrepreneurs Organization (YEO)
• Member of the San Antonio North Chamber and Greater Chamber 2005-2009
• IEEE Society member since 2004
• Advisory member to the CRN Channel Group 2005-2007
• Big Brothers Organization – Mentor, 2007, 2008
• NE ISD Parent Teacher Organization – Vice President 2007
• CRN Fast Grow 50 List 2005
• President - I nternational Association of M ic rosoft Certified Partners, San Antonio
chapter, 2006. President Pro-temp, 2007
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• Habitat for Humanity – 2005-2009
• Rackspace Fanatical Service Award Q2, 2009
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