Sales Manager

Arthur D. Bartholomew

**** ********* ****

Raleigh, NC 27615

919-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Innovative Sales Professional with successful track record of driving multi-

million dollar sales for Fortune 100 Company. Strong marketer who captures

lucrative market positions by identifying customer's pain points and

crafting value-added solutions that drive customer satisfaction and

loyalty. Develops trusting and mutually profitable relationships with

customers by providing quick resolutions to problems and by helping them

meet their operational and strategic challenges. Highly adept at launching

new business units and increasing sales revenue.

Relationship Solution sales Marketing Business

building problem-solving

Supervision Leadership MS Office Lotus Notes

PROFESSIONAL EXPERIENCE

IBM 1995 - 2009

LED Sales Account Manager, Raleigh, NC 2003 - 2009

Managed IBM Direct relationship for System-X server Large Enterprise Direct

accounts.

. Drove annual sales in excess of $35M by developing close and mutually

profitable relationships with such organizations as Morgan Stanley, JP

Morgan-Chase, UBS, Prudential, Kodak, Reuters and Xerox.

. Sold high-level global technological solutions to customers. Identified

their current challenges and structured cost-effective solutions,

enabling them to meet those challenges. Negotiated fair and profitable

prices. Coordinated all aspects of the delivery and installation of

products to ensure 100% customer satisfaction.

. Trained new IBM Enterprise Direct team members to ensure they had the

knowledge and skills necessary to achieve optimal sales and customer

satisfaction. Resulted in a reduced learning curve, thereby generating

sales more quickly.

. Exceeded company sales targets, receiving multiple IBM Club Awards for

yearly top performers. IBM Sales Rep of the month and All Star Sales

Award winner.

PC Marketing and Sales Specialist, Orlando, FL 1998 - 2003

Owned relationship for PC sales to Public Sector accounts in State of

Florida.

. Collaborated with IBM Client Teams and Business Partners to drive multi-

million dollar sales for public sector accounts (e.g. Volusia County

Schools, City of Jacksonville, Florida Hospitals and University of

Florida). Created and presented proposals to prospective accounts.

Negotiated pricing and service levels to capture new accounts.

. Consulted with clients quarterly to ensure they easily adapted to

technology changes. Provided clients with the documentation and hands-on

support to ensure little or no disruption to their operations.

. Increased business by providing customer with total business solutions

via various routes to market, global financing, delivery and services.

. Received "Best Fest" award and was promoted to Advisory level specialist

(Band 7) as a result of sales accomplishments.

. Received award at IBM National Sales conference in 2001 for 100% customer

satisfaction revues received from various customers in territory.

Channels Representative, Orlando, FL 1997 - 1998

Managed IBM Business Partner relationships in Central Florida.

. Selected to "IBM Operation Storm" team to develop new and grow existing

IBM Business Partners. Trained Business Partners on IBM products,

promotions and channel operations. Realized revenue growth of over 25%

assigned Orlando Florida territory.

Arthur D. Bartholomew Page Two

IBM (continued)

PC Marketing Representative, Sales Solution Center, Raleigh, NC 1997

Managed 110 Business Partners relationships in the Pennsylvania and

Delaware area.

. Implemented PC marketing campaigns, executed sales strategies and acted

as a liaison between Business Partners and IBM.

PC Company Sales Representative, PC Direct, Raleigh, NC 1995 - 1997

Sold IBM computers and options to small / medium businesses, schools and

retail consumers.

. Established and maintained relationships nationwide, producing over 250K

in monthly sales.

SERVITEX LINEN SERVICES, Raleigh, NC 1993 - 1995

Route Sales Delivery

Managed existing accounts and generated new business.

. Generated revenue of $25K per month. Identified and targeted prospects

(e.g. restaurants, service stations, schools). Developed and sold

solutions, enabling customers to meet their needs to have linen products

delivered on time and in the right condition. Managed 150 accounts.

SOUTHERN BREEZE CONCESSIONS, Carolina Beach, NC 1992 - 1993

Owner

Directed all aspects of business licensing, purchasing, tax regulations and

daily operations.

ADVENTURE LANDING, Raleigh, NC 1989 - 1992

Manager

Managed 65 employees, ordered supplies, responsible for hiring / firing,

scheduling, closing receipt, bank deposits and sales promotions.

. Developed and marketed sales promotion that increased corporate, church

and school group sales by 25%.

EDUCATION

BS, Leisure Systems Studies, East Carolina University, Greenville, NC

PROFESSIONAL TRAINING AND CERTIFICATIONS

IBM System-X Sales Certification

IBM Certified Specialist - System-X Technical Principles

Signature Selling Method Certification

Client Value Method Certification

AWARDS / HONORS

IBM 100% Club, 1998, 2001, 2002, 2003, 2005, 2006

IBM Best Fest, 1999

Customer Satisfaction Award, 2001

Sales Rep of Month, 2004

All Star Award, 2005

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