Customer Service Administrative Assistant

Rasheeda Richardson

**** **** ***** ***** #***

West Palm Beach, FL 33409

561-***-****(c) or 561-***-****

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OBJECTIVE: To be attentive and understanding of client needs, to abide by

company rules and to work in a team oriented environment.

EDUCATION:

2009-Present South University West

Palm Beach, Fl

(Phlebotomy)

2009-2009 Florida Career College West Palm

Beach, Fl

(Nursing)

2007-2009 Lincoln College West

Palm Beach, Fl

(Dental Assisting)

2002-2005 PBCC West Palm

Beach, Fl

(Nursing)

EMPLOYMENT:

11/2009- Present Advance America North Palm Beach,

FL

Customer Service Rep

. Open/close store, provide good customer service towards clients.

. Handle cash and operate a cash register, fax documents/ receive

and send off mail.

. File client documents and enter data of new clients into the

company system.

. Go on bank runs to deposit and withdraw cash, answer phone

calls.

. Make collection calls, Receive and send payments via Money gram.

. Sell company products and services.

11/2008- Present Armor Correctional Health West Palm

Beach, Fl

Dental Assistant

. Prepare and arrange instruments, medications and required

material

. Prepare patients for dental health services and instruct them in

appropriate post dental treatment, diet and oral hygiene.

. Prepare dental materials: cements, amalgam, composite,

impression materials, etc.

. Expose developing and processing dental x-rays and maintain x-

ray machinery.

. Sterilize Instruments; take inventory, stock all supplies,

instruments, and medications and order said items, count/ log

all dental instruments at the beginning and end of the day.

2008. John P. Egitto, D.M.D., P.A. North Palm Beach,

Fl

Dental Assistant

2007- 2008 OCE Business Services West Palm

Beach, Fl

Office Services Rep

. Assistance to lawyers in providing services, copy jobs, ordering

of supplies, faxes

. Assist with conferences, mail distribution, mail meter and

deliveries

2006-2007 Family Central, Inc West

Palm Beach, Fl

Customer Service Rep

. Handling all incoming calls, assist manager w/ special projects,

Data entry of client info

. Sort and distribute mail, type letters/ memos, maintain office

equipment/ supplies

2005-2006 Atkins Daycare Center Riviera

Beach, FL

Administrative Assistant

. Greet clients, check all child records for immunizations, answer

incoming calls, Xerox, Create meeting agendas and enroll

prospecting students

Reference available upon request

Contact this candidate