Manager Customer Service

James Cline

***** **********

Home: 281-***-****

Houston, TX 77095

Cell: 713-***-****

Jim-

*****@*******.***

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SUMMARY

An innovator with excellent relationship building skills and proven

successes. Motivated to work both independently and as a team player, to

provide an aggressive sales professional.

EDUCATION

Texas A&M University - College Station, TX

May 1996

Bachelor of Science, Agricultural Development

PROFESSIONAL EXPERIENCE

Ron Hoover RV and Marine July

2007 - Sept 2008

Operations Manager - Houston, TX

Managed all facets of Parts and Service departments of a 1.5 million dollar

RV dealership.

. Increased Parts and Service net profit by 150%

. Increased Customer Service Index from 67% to 92%

McCrory and Associates

April 2006 - July 2007

Territory Manager - Houston, TX

Sales and Marketing of 17 Occupational Health and Safety product lines to

both End Users and Distributors throughout West Houston and South Texas.

Medsafe January 2001 -

November 2004

Territory Manager - Houston, TX

. Sold Occupational Health and Safety products to major utility

companies, construction companies and manufacturing facilities.

. Increased territory sales by 30%

. Converted all gas detection at major utility company from

competition

Bacou USA June 1996 -

January 2001

Territory Sales Manager - Houston, TX

. Rookie of the year in 1997

. Managed a multi-state 3.5 million dollar territory

SKILLS

SPIN Selling Managing the Distributor Network Time and Territory

Management

Proficient in value-selling of higher priced product...WordPerfect, Works,

Excel, and Microsoft Office

OTHER LICENSES

FINRA Series 66 - Uniform Securities Agent State Law

FINRA Series 22 - Direct Participation Programs Limited Representative

Texas Property and Casualty Insurance License

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