Project Manager Insurance

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Lawana Bryson

**** ******* **** **** **********, MD 20744 301-***-****

career page: www.jobfox.com/people/Lawana-Bryson e-mail:

************@*****.***

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PROJECT MANAGEMENT PROFESSIONAL

1 Innovative, Results-Driven Leadership

2 PROFILE

A Senior Project Management Professional with extensive and diverse

experience in the planning, budgeting, building and managing of IT

projects, with particular focus in government and the insurance industries.

A builder of high performance teams and a natural Team Leader who excels in

dynamic, demanding environments while remaining pragmatic and focused.

Results-oriented, with proven success in analytical thinking, possessing

crisis management skills utilized in driving profitable and cost-effective

collaboration between IT and all critical business functions.

1 PROFESSIONAL EXPERIENCE

Hanks, Hanks and Associates, LLC

Waldorf, MD

Project Coordinator

5/2009 - 03/2010

Responsibilities

. Coordinated the successful simultaneous development of multiple

acquisition and procurement closeout projects for an 18 member team.

. Coach, mentor, motivate and supervise project team members and

influence them to meet the team goals and objectives.

. Managed the contractor's delivery of contract closeout services,

operation of procedures, and application of Federal Acquisition

Regulation (FAR) requirements to ensure that all terms and conditions

of the contract were met and the client received quality services in

accordance with contract specifications

. Conducted weekly and project status meetings with upper management.

. Tracked project milestones using MS Project and provide daily and weekly

reports on project status.

. Ensured that objectives were accomplished in accordance with outlined

priorities.

. Create training documents outlining the contract closeout processes and

quality assurance procedures.

. Participates in management studies and project evaluation with

interagency Stakeholders.

. Analyzed results of operations to discover more efficient way

to utilize resources.

. Delegated responsibilities and designed time schedules to meet

expectation of the client and Stakeholders.

Program Analyst 6/2008

- 4/2009

Responsibilities

. Assisted with analyzing, designing and developing QA Strategies and QA

process in testing Personal Identity Verification (PIV) card

technology. Participated on a TQM (Total Quality Management) corrective

action team to streamline and improve procedures.

. Participated in Functional Testing and User Interfacing Testing.

. Planned, developed, and executed editorial and graphic content for

materials for Agency personnel memos, training documents, disaster

recovery &continuity of operations plan and SOPs (Standard Operating

Procedures) for multi-million dollar programs.

. Developed a Standard Operation Procedure outlining the issuance of

Personal Identity Verification (PIV) cards in accordance with Homeland

Security Presidential Directive 12 (HSPD-12).

. Edited Certification and Accreditation documents in accordance to the

standard required by the Federal Information Security Management Act

(FISMA) of 2002.

. Reviewed published materials and recommend revisions or changes in

scope, format, content, and methods of reproduction and binding.

. Designed a HSPD-12 intranet web portal for SBA staff and management

which contained the purpose and details of the PIV implementation.

. Maintained a Plan of Action and Milestones (POA&M), Working Groups and

Task Action Teams in coordination with stakeholders.

. Liaison between client, end users and vendors.

Marsh USA, Inc.

Washington, D.C.

Assistant Project Manager

07/05 - 06/08

Responsibilities

. Created paper and electronic account files for each contractor and

subcontractor.

. Participated in internal audits of contracts to ensure on-going

compliance with insurance regulations.

. Coordinated insurance policy issuance, certificates of insurance and

other insurance processing tasks.

. Tracked and reconciled workers compensation claims activity.

. Obtained insurance policies and other documentation for reinsurance

programs.

. Monitored and documented team and client activities to prevent and

error and omission claims.

. Prepared weekly report for construction projects managers and risk

analyst.

. Corresponded with other insurance carriers in reference to the

issuance of policies and certifications.

. Distributed weekly reports of client budget, reinsurance

documentation, payroll and safety regulations to stakeholders.

. Investigated and resolved outstanding issues on client accounts.

Insurance Overload Systems

Alexandria, VA

Insurance Assistant/Assist Project Manager

04/04 - 07/05

(Temp to Hire position with Marsh USA)

Responsibilities

The responsibilities for this position are consistent with the Assistant

Project Manager for Marsh, USA.

Harbor View Realty

Oxon Hill, MD

Realtor

06/03 to present

Responsibilities

. Produced a steady flow of new sales leads through personal referrals

from satisfied buyers/sellers, personal marketing website and

partnerships with other agents within the Maryland and Washington, D.

C metropolitan area.

. Provided comparative market analysis to clients.

. Liaison between mortgage broker and client to establish line of

credit.

. Facilitated home inspection and title work processes for clients.

. Conducted home buying seminars for potential clients.

Union Labor Life Insurance Company

Silver Spring, MD

Systems Analyst 07/97 -

06/03

Responsibilities

. Prepared briefings, written material and reports for client and made

presentations before internal and external stake holders.

. Reported on problems identified and resolutions implemented or to be

implemented to the client. Identified and deployed tools needed to

effectively manage these processes

. Wrote test plans, defining test cases, developing and maintaining test

scripts according to the

business specification given.

. Involved in Functional Testing and User Interfacing Testing as related

to the Software Development Life Cycle.

. Provided advice, guidance and assistance in the development and

implementation of system design, application development, and testing.

. Developed system and program specifications for IT systems, taking

into consideration characteristics such as interaction of various

subsystems, timing constraints, proposed human/machine interactions,

cost benefit analysis, and security related issues.

2 EDUCATION

Bachelor of Science, Computer Information Systems Columbia Union College

Takoma Park, MD

Associate of Arts, Business Administration Prince George's Community

College Largo, MD

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