Human Resources Manager

C H R I S T I N E P O L L O C K, P H R

**** ***** ****** **** ******, MD 20723 410-***-**** abmyl8@r.postjobfree.com

H U M A N R E S O U R C E S P RO F E S S I O N A L

Certified Professional in Human Resources offering a 15 year HR career distinguished by

commended performance and proven results.

Extensive background in HR Management, including experience in HR policy development,

employee recruitment and retention, conflict resolution, change management, benefits

administration, training development, performance management, and legal compliance.

Professional Experience

johns hopkins university applied physics laboratory Laurel, MD

4,800 employee, not for profit, technical research and development organization.

Employment Manager, 2008 to Present

Provides vision and direction to the organization in all aspects of recruiting and employment systems.

Manages the organization’s employment brand.

Key Results:

Manages the coordination of enterprise level recruiting initiatives.

Establishes and monitors key employment metrics.

Plays a significant role in the evaluation, configuration, development, and implementation of a new

recruiting software solution.

Engaged and led a team which addressed “4 Generations in the Workplace”. This included surveying

employees, analyzing data, and providing strategic business solutions to executive leadership.

Led a team that addressed the organization’s need to comply with E Verify government mandated

employment verification regulation. This included verifying over 900 current employees and creating a

business process to verify new hires.

Manages a $900,000 diverse advertising budget, including a combination of web, print, and radio

advertising campaigns.

Negotiated and transitioned the organization to a new background investigation vendor, which reduced

costs of over 25% during the first year.

Manages 8 professional staff members.

allegis group inc. Hanover, MD

$5 Billion Sales Oriented, Technical Staffing Organization with 8,000 employees nationwide.

Human Resources Manager 1999 to 2008

Responsible for critical decision making processes and strategic accountability for offices nationwide. Proven track record

as a trusted and respected business partner making sound decisions in a fast paced, changing work environment.

Key Results:

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Served as strategic HR partner for individual start up business unit, Stephen James Associates. Responsibilities included:

o Creating the human resources function for this new business venture.

o Managing the transition of new employees during acquisitions.

Partnered with the Professional Development Department in the development, implementation and talent selection of the

company leadership pipeline;

Created and presented widely accepted sexual harassment/sensitivity training program to employees throughout the

country;

Implemented and monitored on line performance evaluation system (Success Factors). Served as system expert and “go to”

person for business leaders;

Managed yearly on line employee satisfaction survey with vendor (Sirota). Responsible for analyzing data and

recommending strategic improvements to leadership;

Involved in numerous rounds of reorganizations, along with successfully managing “reductions in force”;

Accountable for investigations and responses to government agency charges;

Designed and administered Allegis Group Alumni website, “inTouch”;

Devised and put into practice an on line “Disaster Preparedness” program for offices countrywide;

Directed various philanthropic initiatives within the organization.

Managed a staff of 3 Employee Relations Managers, 4 Background Investigation Analysts and 1 Recruiter.

Benefits Manager 1996 to 1999

Key Results:

Negotiated with vendors to ensure competitive plans and prices;

Implemented and administered web based open yearly open enrollment process;

Managed self administered COBRA/HIPAA process;

Conducted training classes for office personnel;

Managed a team of 3 Benefits Representatives.

rouse hotel management Columbia, MD

Assistant Human Resources Director, 1993 to 1996

Key Results:

Created and administered creative recruiting program for complex staffing requirements;

Administered interactive new employee orientation program;

Investigated and addressed employee relations issues, as appropriate;

Administered diverse benefit eligibilities, enrollments, and orientations;

Administered employment screening, referral & pre employment drug test program;

Administered HRMS payroll system.

Education & Certifications

Frostburg state university Frostburg, MD

Bachelor of Science in Sociology, Minor in Business Administration 1992

HR Designations:

PHR (Professional in Human Resources), 2002

Affiliations

Society for Human Resources Management (1995 – Present)

Howard County Human Resources Society (2008 – Present)

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