Human Resource Management

Tasha Ervin

Home 219-***-**** **** Lincoln Ct.

Cell 219-***-**** Merrillville, IN 46410

***********@*******.***

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Summary

Labor Relations Coordinator with more than 5 years of experience supporting

the Human Resource Director. Background includes all aspects of Human

Resources including Recruitment, Training, and Employee Relations with the

sole responsibility of Labor Relations and project management. Proven

record of success increasing efficiency, saving time, and reducing expenses

by resolving problems in efforts to alleviate grievances and EEOC charges.

Experienced in consolidating operations after reorganization to include

writing policies and procedures.

Areas of Expertise

. Manage projects including counseling Leadership Team on employee

related issues.

. Manage grievance process while acting as the primary liaison to the

Company and the Union.

. Provide counsel to employees and management while reviewing

discipline.

. Interpret CBA in efforts to provide direction to departments and

management for contractual disputes.

. Assist Legal advisors in the preparation of Arbitrations.

. Facilitate appropriate trainings.

Experience

Labor Relations Coordinator 11/04 - Present

Ameristar Casino & Hotel East Chicago, IN

. Counsel employees at all levels while conducting investigations of

employee complaints.

. Facilitate training to ensure that employees are knowledgeable of

Company policies and procedures.

. Manage interpretation of CBA and negotiations, functioning as

the first point-of-contact for union employees.

. Compose responses to EEOC charges and grievances.

Table Games Supervisor 6/04 - 11/04

Harrahs Entertainment (now Ameristar Casino & Hotel) East Chicago, IN

. Supervised operations to ensure that employees render prompt and

courteous service to patrons.

. Explained and interpreted house rules such as game rules and betting

limits to patrons.

. Verified and maintained issuance of credit in compliance with

regulation and procedures.

. Resolved customer complaints regarding service.

Logistic Coordinator 10/02 - 10/03

Central State Truck Brokerage Memphis, TN

. Proactively managed projects by preparing reports and building

client relationships.

. Coordinated timelines for delivering product.

. Created weekly project status reports.

. Identified more productive methods to achieve top performance.

Education

Certificate, PHR Pending

Certificate, Employee Relations Law 2006

Institute for Applied Management and Law Chicago, IL

M.S., Human Resource Development 2004

Indiana State University Terre Haute, IN

B.S., Psychology 2002

Indiana State University Terre Haute, IN

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