Management Project Manager

Vidhi Chawla

Ph. 972-***-**** Email: ***********@*****.***

Professional Summary

. Established and implemented HR and ERP systems that maximized

profitability and return to the investments in the Pharmaceutical,

Consulting and Media industry.

. Lead, directed, and executed a transformation, and change management

engagement for various clients.

. Hands on experience in directing other consultants in the gathering of

facts (primary, secondary data), analyzing the client's business, drawing

conclusions, preparing reports and documentations, giving presentations,

managing all business aspects of the project work, and interfacing with

client leadership.

. Primarily focused on complex HR transformation engagements, change

management, business transformation and technology implementation

projects. Experience includes analyzing current state processes, process

mapping and design to provide future state recommendations. Interviewed

users, project stakeholders for requirement gathering, functional

specifications, and gap analysis.

. Experience in defining HR strategy leading process design workshops,

performing business case assessments, and defining work plans and methods

to achieve the defined HR and operational business goals

. Project Management experience in staffing, project-based/team-oriented

work, including meeting deadlines and providing high-quality work

products. Key player in driving key meetings and workshops to achieve the

outcomes within the deadline.

. Strong interpersonal skills and the ability to work effectively with all

hierarchies of the work-pyramid in the organization.

. SAP HR experience in Personnel Administration, Organizational Management,

Recruitment & Personnel Development. Some Payroll Compensation Management

and Time Management. Also, expertise on other areas, like Creating Test

Scripts, Functional specifications, Interfaces, Mercury Test Director /

Mercury Quality Center, Share Point.

. Experienced as Quality Assurance Functional Lead for SAP HR to design

high level test strategy, test plans, writing test scripts, and test

reports and managing testing teams offshore and in-house.

. Excellent leadership skills in motivating others in individual and team

environments

. In-depth knowledge in multiple HR services including HR functional and

technical platforms and how they do and will meet business needs for

global HR services

. Preparing for PMP 2009 certification. Already taken 36 hrs classroom

training.

Work Experience

HR Project Manager

PAG Consulting, Houston, TX Apr'09 -

Present

Independent Management Consultant focusing on HR processes and operations.

Functional focus includes employee-related efforts requiring SAP expertise,

change management and HR transformation efforts.

HR Transformation Consultant

Deloitte Consulting LLP, Irving, TX Oct'07

- Apr '09

Working in top tier consulting firm has given me exposure and in depth

understanding of the Project Management processes and functions. Domain

knowledge includes organizational design and employee redeployment,

recruiting, performance management, payroll, compensation and SAP. I have

participated in high-visibility projects, driving process improvement &

change management. Involved in project management, including process

mapping and reengineering to increase standardization, and minimize

complexity, across HR shared services. Dynamic leadership and project

management capabilities helped streamline various processes. Instrumental

in generating client proposals resulting in 2 million of revenue bought

into the firm.

Relevant Engagements

Deloitte Consulting LLP, HR Transformation-Shared Services

Consultant

. Led the due diligence around current state view and future state

process recommendations for Performance Management &

Compensation/Rewards processes. Designed current and future business

processes for process change initiative.

. Estimated and developed timelines and strategies for implementing

improvement opportunities/recommendations for the Total Compensation,

Performance Management models.

. Presented to C-Level Executive Leadership a comprehensive view of the

process and efficacy of these programs, including roles,

responsibilities, service levels, workload, risks and outcomes across

the US organization.

. Planed, designed and documented the Total compensation policy for the

new roles.

. Key member of the team in development of a new Talent Management

Strategy and operating model, including role design and SLAs for US,

COE and offshore components.

Johnson & Johnson-Pharmaceutical and Manufacturing QA Testing Lead SAP

Compensation, Performance Management and Succession Planning

. Developed the training material and job descriptions for testers and

scriptwriters for compensation team, which were transitioned to the

entire testing team of 100 plus testers and scriptwriters.

. Led the best practices effort for Defect Management Strategy across

globally diversified team. The quality standard and owners laid in the

strategy are till date used around different threads of testing and

became the service performance standards

. Responsible for development of testing work plan, resource planning,

environment readiness, QA of test scripts, problem analysis and

resolution.

. Led a team of 6 FTE for QA, UAT and E2E testing for SAP Compensation,

Performance Management and Succession Planning processes across 14

countries.

Deloitte Services

Team Member, Technology Improvement-Performance Management

. Responsible for preparing high level functional requirements and

business process for a technical assessment of existing information

systems in the area of Performance Mgmt for all employees across US

Firm and Region 10 - India.

. Carried out a system visibility analysis of using SAP versus other

technology solutions.

. Prepared Business Case for go forward solutions and presentations to C-

level executives. Involved in development of a new Talent Mgmt

Strategy and operating model.

Panacea Biotec Limited

SAP HR Functional/PMO March' 03 - Nov'05

Proactive and result oriented capabilities led to working with C-level

executives to lead and design company -wide restructuring and change

initiative strategy for the overall organization SAP HR full life cycle

implementation. Lead high visibility project with short turnaround time.

HR - Workforce Planning

. Owned the development of a job impact analysis deliverable during the

Blueprint phase to identify key areas of change for job roles due to

SAP Implementation.

. Led the reorganization effort and handled workforce planning needs by

identifying new staffing needs and eliminating jobs in some areas.

. Achieved reduction of cost and streamlining of the selection a hiring

process by consolidating 4 remote locations and 5 sub divisions into

one area-Corporate Staffing Center.

. Involved in full life cycle of candidates-consulting with business

partners to identify staffing needs to orientation of the new hires.

. Hired more than 100 employees ranging from factory workers to senior

executive in a year.

. Developed a comprehensive recruiting strategy for planned hiring needs

that addressed all possible sourcing and recruiting channels(internal

& external)

. Redeployed employees to good fit positions. Handled potential

separations due to realignments. Created an exit interview and

employee separation process to analyze the turnover trends.

HR - Organization Design and Change Management

. Led the team of Human Resource Executives in a restructuring

initiative for the Material Management and Finance Department in the

manufacturing environment. Reengineering efforts included

streamlining work streams, realignment of operations and

centralization of departments.

. Redesigned the finance department to create specialized vertical

channels (e.g., Banking and Fund Management, Insurance Department,

Payment Disbursement Department.). Responsible for creating job

profiles and work flow for each vertical. Staffed (redeployment and

external hire) for each vertical.

. Conduct periodic Change Readiness Surveys to assess pulse of the

organization for implementing new strategy and reorganization of

various departments and processes.

. Created and lead a change communications team focusing on

communicating the new developments, new policies and new company

strategy with an aim of reducing the anxiety among the employees.

. Created corporate communication channels to deliver standardized

change messages across the various manufacturing units, research

centers and marketing/sales head offices globally.

. Analyzed organizational barriers to change through extensive

interviews with Directors, Senior Managers and Managers.

. Work with other functions within departments to ensure change and

communication activities are coordinated in all areas/functions of the

implementation

. Managed and influenced decisions relative to restructuring strategies

and change communication.

HR - Performance Management, Succession Planning and Training

. First HR executive to be sponsored by the company for a management

development program by top tier HR management institutes in India.

. Presented a case study to C-Level executives on the existing

Performance management system and recommended a more open and

transparent performance management system to identify individuals

within the organization ready for taking new management and executive

roles.

. Developed program to ensure post-hire development activities/training

thereby broadening candidate pools and increasing new hire

effectiveness.

. Responsible for companywide training need analysis, focus groups and

impact workshops, developed and facilitated a comprehensive SAP system

training schedule for end users.

. Led the effort to conduct an assessment of the company's HR

recruitment and training processes and to develop standardized global

processes.

. Led the transition of the training function from a transactional to a

strategic and partnering role with leadership. Interacted with

management and leadership to identify training needs that are linked

to business goals. Created training course materials and manuals for

end users in the areas of Best Manufacturing practices, WHO Good

Practices and FDA approved quality procedures.

Standard Chartered bank

SAP HR Functional Consultant June'02 -Jan'03

SCB is a retail bank in India with employees distributed across India. SCB

was seeking a globally scalable human resource system to replace a number

of existing legacy systems for its extensive employee database.

. HR Master Data maintenance.

. Generated Work schedules and resolved issues in Time Management.

. Setup the Personal information such as New Hire in the ESS.

Real Cool Air Conditioning Manufacturing

Human Resource Executive Jul'01 -

Jun'02

. Developed workforce planning model that assisted in establishment of pro-

active recruiting strategies

. Prepared job descriptions and roles for staff

. Developed and implemented new salary administration guidelines.

. Counseled field HR management employees on company policies and

procedures

.

Professional Affiliations / Certifications

. Certified Training on Enterprise Resource Planning - SAP HR 4.6c, OM,

PA, TM, Payroll, CDAC,

New Delhi, (Sept 2005 - Oct 2005)

. XLRI Management Development Program on Performance Management - 2004.

. Member, Society of Human Resource Management (SHRM)

. Preparing towards PMP Certification-2009.

Education Qualifications

. Masters in Business Administration (Specialization: Human Resource

Management & Marketing), Infinity Business School, New Delhi,

India (July 2001 - April 2003).

. Bachelor of Commerce, Delhi University, Daulat Ram College, New Delhi,

(July 1997 - June 2000).

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