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Sales Manager

Location:
8648
Posted:
April 20, 2010

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Resume:

JOHN A. ROGENER

* *** ****** ****

Lawrenceville, NJ 08648

609-***-**** (C)

*********@***.***

SUMMARY

A client focused executive with progressive global experience in business, learning, talent

development, organizational effectiveness, coaching and facilitating teams. Demonstrated ability

to translate business requirements into learning and talent development strategies and activities

enabling people to reach their peak performance and increase business results.

EXPERIENCE

JAR Consulting (while in transition) Present

• Provide career coaching and consulting services for executives in transition or evaluating a

career change.

MSCI Barra (former subsidiary of Morgan Stanley), New York, NY 2006 – 2008

VP - Global Head – Learning and Talent Development

• Designed and implemented a global blended learning strategy and curricula designed to

provide sales and product managers with onboarding, sales, product, management and

leadership development knowledge and skills necessary to grow MSCI Barra’s risk analytics

and index business

• Advised senior management on learning and talent development strategies that supported the

business and developed future leaders; coached managers in talent development areas and

provided interventions and recommended organizational effectiveness and change

management solutions

• Implemented and managed first time global sales and service initiative designed to provide

the business with a common framework, training, tools and language enabling them to retain

current clients, expand existing business and attract new clients in the asset manager, asset

owner, portfolio manager and equity analytics space. This resulted in a 9.5% increase in

sales globally and a 5% decrease in client attrition.

• Coached sales and product managers on how to sustain global sales and service initiative

• Using both classroom and WebEx, trained staff globally to deliver presentations in client

meetings, client webinar settings and to facilitate internal training sessions. This resulted in a

higher quality of presentations and training per client and employee feedback.

• Created and managed “leaders teaching leaders” initiative consisting of 90 high potentials

whose responsibilities included delivering training globally. Number increased to 120 in ’08.

Using internal resources enabled business to keep L and D headcount flat.

• Provided strategic direction for management and leadership development that included

researching current models, best practices, competencies and assessments to ensure a talent

pool to guide the business towards sustained growth

• Instituted a rigorous training process (needs assessment through implementation & metrics)

that moved organization from ad hoc to modularized, interactive learning.

US Trust Company (acquired by Bank of America), New York, NY 2003 – 2005

Senior Vice President - Learning and Development/Organizational Effectiveness

• Managed team of training professionals and associated budget

• Led $1.5 million sales and service initiative that resulted in a consistent process, training and metrics

designed to retain, expand and attract clients in the private wealth management space.

• Coached sales managers to help them sustain and manage new sales and service process

JOHN A. ROGENER Page 2

• Implemented a blended learning curricula designed to provide individuals with sales,

product, management and leadership development, risk & compliance knowledge and skills

training

• Provided strategic direction for leadership development that included researching current

models, best practices, competencies and assessments to ensure a talent pool to guide the

company towards sustained growth

• Managed and implemented the first Organizational Assessment and facilitated teams that

identified root causes and recommended solutions to organizational and business strategies

and practices.

Deloitte Consulting, New York, NY 2001 – 2002

Manager - People Competency Practice - Learning and Change

Responsible for providing learning, change management expertise and solutions to financial

services and health care clients on leadership development, training and strategy development

initiatives.

PriceWaterhouseCoopers, L.L.P., Florham Park, NJ 1999 - 2001

Director – Leadership Development/Performance Consulting

Responsible for identifying performance issues and recommending training and organizational

effectiveness interventions to expand the skill and knowledge base of Audit and Tax employees.

CitiGroup, New York, NY 1980 - 1999

Vice President/Learning Director - Corporate Control and Risk Assessment (1995-1999)

Provided auditors globally with appropriate training/learning, organizational redesign and change

management interventions needed to be more effective in their jobs.

• Facilitated global rollout and change strategy for Citigroup’s new Risk and Control Architecture.

Vice President/Technical Training Director - Global Finance and Technology (1993-1995)

Vice President/Program Director – Sales and Service Quality (1990- 1993)

Vice President/Training and Education Director – Financial Services Division (1985-1990)

Assistant Vice President/Training Director - International Financial Institutions (1983-1985)

Manager - Financial Control and Operations - Capital Markets Group (1980-1983)

EDUCATION/CERTIFICATION

M.A./Certificate, Advanced Graduate Studies, Rehabilitation Counseling - Assumption College

B.A., English - Marist College

PROFESSIONAL ASSOCIATIONS

Contributor - Chief Learning Officer Magazine Advisory Board

ADDITIONAL PROFESSIONAL ACTIVITIES

New York University, New York, NY Adjunct Professor - 1984 - 1998

Granted New York University Award for Teaching Excellence

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