Rais Sajid

**** **** *** **.

Lewis Center, OH **035

PHONE: 704-***-****

EMAIL: abmyjj@r.postjobfree.com

Blackberry/ Lotus Notes Engineer/ Administrator

Objective

To obtain a position where I can maximize my multilayer of blackberry

engineering and administrator skills, proactive approach, monitoring

skills, training experience, customer service and a successful track record

in the blackberry environment.

Summary of Qualifications

1. Results-oriented, high-energy, hands-on professional, with a

successful record of accomplishments in the Information technology,

Lotus Notes and BlackBerry applications.

2. Hands on experience with BlackBerry, Lotus Notes and MS Office.

3. Major strengths include strong leadership, excellent communication

skills, competent, strong team player, attention to detail, dutiful

respect for compliance in all regulated environment

4. Thorough knowledge of current BlackBerry and Lotus Notes environment

and a clear vision to accomplish the company goals

Work Experience

Wells Fargo

Charlotte, NC

11/2009 - Present

BlackBerry Engineer

Responsibilities include:

. Blackberry Enterprise Server 5.0 planning, design and architecture.

. BlackBerry Enterprise Server 5.x DEV, QA and UAT server build and

test.

. BlackBerry Enterprise Server 5.x training to the support groups.

. BES migration from 4.1.6 to 5.01

. Boxtone Server plan, design and architecture.

. Boxtone Server builds in DEV and QA.

. Boxtone training to support groups.

JPMorgan Chase

Columbus, OH

11/2003 - Present

Team Lead BlackBerry Administrator/ Engineer

Responsibilities include:

. Blackberry Enterprise Server installation and upgrade

. Blackberry Enterprise Server and BlackBerry Smartphone user

configuration

. BlackBerry Enterprise Server administration

. Securing the BlackBerry Enterprise Server environment

. Maintaining the BlackBerry Enterprise Solution

. Troubleshooting issues with the BlackBerry solution

. Maintain the GSX Monitoring Server to monitor the BES servers

. Maintain the Test/ UAT BES server and test the new version, patches

and Maintenance Release.

. Member of BES migration team from 4.1.6 to 5.0 in the lab and UAT

environment.

Working experience with the following tools to trouble shoots and be

proactive:

. BlackBerry Analysis, Monitoring and Troubleshooting Tools

. BlackBerry User Activity Reporting Tool

. BlackBerry Usage Monitoring Tool

. BlackBerry Thread Analyzer Tool

. BlackBerry System Log Monitoring and Reporting Tool

. BlackBerry Message Receipt Confirmation Tool

. BlackBerry Message Pending Delivery Tool

. BlackBerry Message Flow Reporting Tool

. BlackBerry MDS Services Data Monitoring Tool

. BlackBerry MAPI and CDO Error Monitoring Tool

. BlackBerry Enterprise Server Log Monitoring Tool

Computer Sciences Corp.

Falls Church, VA

06/2000 - 10/2003

Lotus Notes Administrator

.

Manage and administer all e-mail messaging systems and their

corresponding or associated software and hardware.

. Install, configure, and initiate Lotus Notes/Domino servers, software,

and any other corresponding equipment.

. Provide on-call technical support for end users.

. Set and administer server storage space allotments, resource

reservations, and directory assistance.

. Monitor and analyze e-mail system activities to ensure maximum

performance, efficiency, and availability.

. Monitor and test e-mail server software performance and provide

statistics and reports.

. Analyze e-mail system or application usage and plan for growth or

increases in network capacity.

. Administer and maintain Lotus Notes database, antivirus management,

and error log tracking.

. Identify and resolve problems affecting messaging systems performance,

efficiency, and availability in a timely manner.

. Recommend, schedule, and perform software improvements, upgrades,

and/or purchases.

. Maintain and troubleshoot mail routing, replication, thresholds, POP3

clients, and dead-letter files.

Chrysler Corporation

Consultant, National Tech Team

2/1993- 4/2000

Lotus Notes Analyst

Establish service level agreements with end users.

Assess need for any messaging system reconfigurations (minor or

significant) and execute them if required.

Develop, implement and maintain policies, procedures, and associated

training plans for messaging system administration and appropriate use.

Interact and negotiate with vendors, outsourcers, and contractors to secure

e-mail software, products, and services.

If necessary, assist in migration projects to newer versions of Lotus

Notes.

Education

B.A., Information Technology

University of Houston, Houston, TX

BlackBerry Admin 5.0 Training

RIM, Columbus, OH

Lotus Notes Admin Training

IBM Lotus Notes, Falls Church, VA

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