Manager Sales
Resume:
Profile
Qualified and experienced general manager with strong team building
expertise, effective skills in asset management, cost controls, cash flow
management, training, motivation, and personnel development. Strong
abilities in situational problem analysis, correctional plan development
and implementation of processes and procedures to enhance dealership
profits.
Experience
general sales manager - Galles Chevrolet, Albuquerque, NM (apr. 2009 -
Present)
Day to day responsibilities of market penetration in new vehicle sales,
gross and net profits, used vehicle sales gross and volume, finance and
insurance gross and net profit, and enhancing all variable operations
profit centers. Directly responsible for setting and achieving forecasts,
conducting weekly sales meetings, advertising, inventory controls,
maintaining positive factory and lender relations. Upon entry into the
position, there were glaring problems caused by the prior management. I
eliminated prior sales managers, recruited and hired 2 new mangers,
recruited and hired 9 additional salespersons, and replaced one F&I
manager. Improved gross profit averages to $3300 maxi deal average per
unit delivered.
general manager - saturn of albuquerque, albuquerque, nm (jun. 2006 - feb.
2009)
Assumed full P&L responsibility of dealership that was at a $32,677.00 loss
YTD. Immediately analyzed the expense structure of the dealership and
developed a plan to eliminate excess expenses, bring compensation plans in
line with personnel expense goals, set a realistic year end forecast,
recruited and trained new personnel needed, and implemented a new
marketing plan. Finished CY 2006 with a $257,372 net profit. Additional
responsibility taken as General Manager of Saturn of Santa Fe. Results
obtained for CY 2007 at the Albuquerque operation was a $687,191 net
profit, along with exceeding SFE standards in all areas. Santa Fe
operation net loss was reduced from $498,120 loss in CY 2006 to break even
in CY 2007, after replacement of the entire sales department, service and
parts managers, and elimination of the business manager by consolidation of
accounting offices in the Albuquerque operation, and implementation of a
marketing plan commensurate with the Santa Fe market. Ultimately
positioned the Santa Fe operation to sell the point at a profit. Sale of
Santa Fe was completed early in CY 2008. Results obtained in the
Albuquerque operation for CY 2008 was a $499,877 net profit, largely
impacted in the 4th quarter after General Motors announced the impending
elimination of the Saturn brand. As the progress of GM's decision to
eliminate the Saturn brand moved forward, it was my recommendation to
terminate the franchise. The voluntary termination of our Saturn Franchise
was completed April 2009.
Executive manager - mike smith mercedes, beaumont, tx (1998 - Jun. 2006)
Assumed sales operation of the Mercedes Benz franchise in 1993, under
ownership of Terry Archibald, and the R Corporation. The R Corporation
sold out to Group 1 Automotive in 1998. I elected to remain with the
franchise after acquisition by Group 1 Automotive. Group 1 appointed me
as Executive Manager over the entire Mercedes operation. Developed and
maintained exemplary gross profits, and very strong market penetration
exceeding Mercedes Benz goals. Achieved Platinum Level operation for CY
year 1993, and maintained very strong CSI levels throughout my tenure.
Education
University of Missouri - Bachelor of Science degree, 1973
Skills
Ability to analyze situations and develop and implement plans to correct
deficiencies. I possess strong communication skills, both oral and
written. I have the ability to build a team, and clearly communicate the
goals and the processes needed to achieve the goals. Asset management and
cash flow management are areas in which I excel. I have always developed
and maintained excellent CSI scores through implementation of processes
required, and enforcement of processes and provide clear communication of
goals and progress achieved.
Referrals
Will be furnished upon request.
9847 Cita Rd. NW
Albuquerque, NM 87114
*************@*****.***
Steve Lippert
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