Quality Control Manager
Resume:
Michael C. Fulghum
Palmetto, Florida 34221
*********@*******.***
SUMMARY
A forward-thinking and resourceful manufacturing operations manager
with significant experience in contract management and production
planning in union and non-union settings. Works as an analytical
problem solver to identify gaps and rapidly implement solutions.
Successfully builds and empowers diverse, productive teams to achieve
sustained performance. Demonstrated ability to develop and initiate
strategies that deliver industry-leading efficiency. Leverages
expertise and proven leadership to ensure continuous growth and meet
operational objectives.
. Continuous Improvement
. Strategic Planning
. Maintenance Planning
. Inventory, Quality, and Cost Control
. Capacity and Materials Planning
. OSHA, ISO 9000, and AIB Compliance
. Contract Negotiation
. Product Availability
. Flow to Work Teams
. Deployment
. Training
. Zero Loss Analysis
. Packaging Design
. Performance Measurement and Scorecard
EXPERIENCE
TROPICANA, Bradenton, Florida
Contract Manufacturing Manager, 2006-2010
Developed long-term and mid-range plan for all of Tropicana's North
American co-packing facilities based on capacity and AOP forecast,
including finished product and base and raw materials. Executed weekly
production plans and deployment, averaging 720,000 gallons of finished
product weekly. Coordinated daily with forecast team and sales to develop
production strategies at up to nine different facilities. Successfully
managed multiple new-product launches from various manufacturing
facilities, including raw materials, component packaging, production, and
deployment. Cultivated and enhanced relations with various co-pack
facilities through daily interaction, period reviews, and annual audits and
evaluations.
. Identified and communicated with contract manufacturing facilities to
eliminate site deficiencies in production, packaging, storage,
sanitation, inventory rotation, deployment, and material planning.
. Drafted and co-negotiated co-pack contracts.
. Trained staff on various systems, including DP, DRP, and SAP.
. Utilized production experience and planning skills to maximize
facility output and achieve ambitious production demands.
. Identified and executed significant savings opportunities in truck and
rail backhaul, resulting in savings exceeding $22,000 each period.
. Delivered 99.6% product availability despite unplanned demand
exceeding forecast on multiple occasions.
. Maintained first in, first out (FIFO) policy and reduced non-
conforming or out-of-date products to less than 1%.
. Created weekly sales report for company and published three-week to
thirteen-week sales averages.
Department Manager, Juice Operations, 2005-2006
Improved departmental efficiency by 33% and reduced customer order cuts by
systematically identifying and eliminating root-cause issues. Successfully
started up new systems on time and within budget for various new product
launches. Reduced accidents by 38% by implementing behavior-based safety
program.
. Optimized facility efficiency through system scheduling, synchronized
maintenance, and process evaluation.
. Instituted department-wide system and program training to bring
department in line with industry ISO 9000, AIB, and OSHA requirements.
Site-Focused Improvement Facilitator, 2003-2005
Improved plant efficiency through focused improvement program and
implementation of AM/PM programs plant-wide. Trained multiple teams from
various departments in problem solving and process improvement using
systematic zero-loss approach to examine procedure and processes. Saved
company more than $3,000,000 during first year of implementation of various
zero-loss strategy and cost-saving and correction measures.
Department Manager, Fruit Operations, 1998-2003
Led daily operations for fruit operations department comprised of six
salaried and 127 hourly employees. Managed four cost centers and
associated budgets. Delivered world-class juice yield for five consecutive
years, resulting in $39,000,000 bottom-line impact. Received chairman's
award for excellence twice. Achieved OSHA voluntary protection program
star status. Reduced labor cost by 14% while improving overall efficiency.
Ensured delivery of 260,000,000 gallons of NFC (not-from concentrate)
orange juice and $15,000,000 in byproducts annually.
ADDITIONAL EXPERIENCE
UNITED STATES SUGAR CORPORATION, Labelle, Florida, Second Shift Plant
Advisor, 1995-1998. Served as plant superintendent for citrus
processing and packaging plant, overseeing juice production,
extraction, byproducts, plant utilities, feed mill, processing,
blending, quality control, and aseptic storage of 55,000,000 gallons
of juice. Delivered highest efficiencies in industry worldwide for
two consecutive years.
Tropicana Products, Bradenton, Florida, Quality Control Area Advisor,
1989-1995. Supervised fruit and juice department quality control
processes. Managed quality control function for Tropicana glass plant
and served as contact for Bacardi Rum account. Led package redesign
on 10-ounce bottle case, leading to cost savings of $240,000. Earned
Presidential Award for excellence in workplace.
EDUCATION
Sarasota University, Sarasota, Florida, M.B.A., 2003
Mercer University, Macon, Georgia, B.L.A., English, 1988
CERTIFICATIONS
OSHA Overview, 2006
ISO 9000/9001, 2005
Hazard Analysis and Critical Control Points (HACCP), 2001
PROFESSIONAL DEVELOPMENT
SAP Supply Chain Management, Deployment, MRP, DRP, 2009
Focused Improvement, 2005
Aseptic Processes, Purdue University, 2003
Fracture Analysis, American Glass Research Institute, 1992
AFFILIATION
Enable Employee Resource Group, 2001-2010
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, SAP
Contact this candidate