Sales Manager

// Overview

. Seeking a challenging career opportunity in Marketing/Sales that will

allow me to apply my marketing and business education, and evolve my

business experience in a manner that supports growth and profitability

objectives.

// Qualifications

. Proven leader in Project Management, Account Management and Sales

Support

. 3 years of experience in the health-care, insurance, sales, and

marketing.

. Quick study, with an ability to easily grasp and implement new ideas,

concepts, methods and technologies

. Dedicated, innovative, and self-motivated team player/builder

. Goal oriented, positive, energetic style with the drive to reach

objectives

. Thrives in both an independent and collaborative work environment.

Effective problem resolution skills using proven interpersonal skills

and good relationship building instincts and skills.

. Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook

. Bilingual- English, French

// Work Experience

Unum, Implementation Manager

Chattanooga, TN (May 2007-Present)

. Owns and manages the successful Implementation of new and reenrolling

Voluntary Benefits Insurance cases for employers with 25-10000+

employees

. Sets up and follows through with agendas, manages lengthy timelines,

interprets customer needs, and builds partnerships with Brokers,

Enrollment Firms, and Unum Sales Representatives.

. Work closely with three sales offices (Tampa, Ft. Lauderdale, and

Cincinnati) in implementing, and managing 20+ cases a month along with

providing ongoing Sales Support, Coordinating, and Consultative

Support for Unum's Sales Representatives and Account Managers.

. Maintain in-depth knowledge of Unum's services and products and manage

large case files and complex logistics to ensure adherence to defined

and regulatory processes.

. Led several teams to implement improved business practices that help

Unum to be more efficient and further their sales growth.

. Ongoing training of sales representatives and brokers regarding Unum's

preferred sales processes to increase sales.

. Constantly exceeds quality expectations and standards.

Pulte Homes, Customer Relations Manager (Internship)

Nashville, TN (May 2006-August 2006)

. Worked with consumers in developed and planned neighborhoods.

. Conducted inspections and collaborated with work superintendents.

. Accountable for relationships with new homeowners from construction

start until 15 months after completion.

River Islands Golf Club, Pro Shop Sales

Knoxville, TN (May 2005-Feb 2006)

. Designed and tailored pro shop for enhanced sales.

. Worked at the number 2 Public Golf Course in TN.

. Worked with customers to book tee times

. Merchandise sales results leader amongst all employees

. Assisted with tournament activities

. Trained new employees

// Education

University of Tennessee (Knoxville campus)

BS Marketing

Concentration in International Business

Concentration in Business Management / International Management

GPA- 3.27 major

Matthew Lake

865-***-**** // Chattanooga, TN // ******@*******.***

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