Manager Service

Location:

Posted:

April 12, 2010

RICH PURINTON

503-***-**** *************@***.***

SUMMARY

I am an experienced dealership Service Manager with extensive

automotive experience, an excellent work ethic and exceptionally high

CSI standards. Credited with being a highly motivated team player with

the ability to coach and motivate employees with proven results.

CAREER HISTORY

2006 - 2009 LARRY MILLER HONDA OF HILLSBORO

Hillsboro OR Service Manager

. Increased service hours from 1400 per month to 2200

. Moved Stall utilization from 80% to 109%

. Increased technician proficiency to 118%

. Took CSI from 84% to 96% (3 month average)

. Professional with Microsoft Office

1997 - 2006 LARRY MILLER HILLSBORO CHRYSLER JEEP

Hillsboro, OR Service Manager

. Increased service sales with process driven system

. Dealership 5 Star process specialist and systems coordinator

. Perform warranty administrative duties

. Oversaw two Advisors and fifteen Technicians

1994 - 1997 BRYAN BICKMORE DODGE

Portland, OR Service Manager

. Increased production and moral with processes and training

. Established training process for current employees, to become more

efficient in their day-to-day tasks

. Implemented training course for new recruits - speeding profitability

. Oversaw two Advisors and ten Technicians

1987 - 1994 MIDWAY CHEVROLET

Phoenix, AZ Service Advisor

. Service sales of over $150,000 per month

. Expanded service sales to include local fleet accounts

. Awarded top 5 professional service council

EDUCATION AND TRAINING

1982 - 1984 ARIZONA AUTOMOTIVE INSTITUTE

. Automotive Science

. Graduated perfect attendance and in top 25 of class

. 2008 - 2009 Graduated Larry Miller Business Academy