Charles J. Lewis *** N. **rd Street, * Philadelphia, PA
************@*******.*** 215-***-**** Fax 206-666-
3240
________________________________________________________________________
Sales Development * Account Management * Customer Service
Determined, Customer-driven sales professional with extensive experience
and track record of success in personal, B2B sales and account management
within the property casualty insurance industry, demonstrating ability to
gain customer trust and secure win-win results. Recognized for
overachieving goals and delivering exceptional service. Quick, on the-spot
learner.
. Exceptional ability to research, analyzes, and translates information
to diverse audiences.
. Skilled in developing and implementing marketing techniques that drive
revenue and increase sales.
. Excellent communicator with a consultative sales style, strong
negotiation skills, and a keen client needs assessment aptitude.
. Strong background in selling to C-level executives of large
organizations.
Key Proficiencies Included:
>Client Acquisition >Relationship Development
>Account Maintenance
>Document Management >Claims Handling
> Industry Trends
>Evaluating Loss Exposure >Underwriting
> Strategic Account
SELECTED ACHIEVEMENTS
. Developed group affinity programs, as part of my client's benefits
menu, providing savings on personal insurance and mortgage products at
no cost to the employer.
. Design "Risk Management" program for property developers, clients,
including risk analysis with CPA, wealth managers, law firms,
financial planners and video inventory of personal property.
. Created and presented high-impact multimedia presentations to
communicate the value and benefits of my products. Tailored
presentations to appeal to highly sophisticated, multicultural
audiences.
PROFESSIONAL EXPERIENCE
2009 - Present: Leverage Financial Group: Senior Partner
Receive inbound residential loan service request * Verify loan
documentation as required by underwriting systems * Review submitted
information to ensure all guidelines are met * Evaluate loan feasibility
and determine acceptable documentation * Interact with "banks, lenders,
employers and other third party companies when needed
2008 - 2009 JP Morgan Chase Home Lending: Senior Loan Officer
Loan originating*In Bound/Out Bound calls*Risk and Credit analyses*Full
Responsibility for loan tracking and updating *Experience in Government,
Reverse and Construction loans*Skilled in general accounting, collections,
problem resolution and borrower correspondence
2006 - 2008 Nations Home Mortgage: Senior Loan Officer
Responsibility for new loans originating and revenue standards, process and
service self generated loans
Charles J. Lewis: 215-***-****/ ******@*******************.***
Page 2
2003 - 2006 Cohen - Seltzer, Inc.: Account Executive
Aggressively offered property & casualty products including personal lines,
commercial and consulting programs. Through rigorous cold-calling and
prospecting, account maintenance met annual sales and renewal goals.
Applied a solutions selling methodology to the sales cycle, promptly
completing proposals and sales activities, closing sales opportunities
quickly and efficiently, and completing necessary paperwork steps to
successfully set projects in motion.
Training Course Development. Designed with Dan Seltzer a Certified
Continuing Education Credit Course for CPA, Attorneys and Financial
Planners.
2001 - 2003 Lewis Insurance Services LLC: President & CEO
Operated an independent firm specializing in delivery of a full-range of
municipality insurance services as a part of ECBM's new business strategy.
Strategy & Business Development Successes
Retained by James Broussard (president ECBM) to develop and execute a
strategy to leverage my
well established network of municipal risk managers with ECBM's virtually
unlimited source of products and position the firm as a solution to current
agencies.
1996 - 2000 Evans, Conger, Broussard & McCrea, Inc. (ECBM):
Personal Line and Small Commercial Manager
Over saw national personal lines sales and service programs and supervised
3 service representatives along with 1 account executive. Responsible for
recruit interview, hiring, staff training, and performance evaluation.
Conduct monthly sales/service meetings. Develop new business, marketing,
and service programs and goals.
Revenue Generation. Booked 3.5 million of increased premium exceeding
annual goals from
1997 to 2000.
Training Course Development. Designed and implemented a live cross sale
training class with focus on topics such as utilizing annual reviews for
new risk analysis and cross sale opportunities.
Client Relations and Retention. Forged strong partnerships with both
clients and advisors utilizing two way referrals, pricing and risk reviews.
1991 - 1996 The Green Tree Insurance Company: National Sales Manager
Coached, Counseled and motivate Perpetual Sales Consultants and Independent
Agency sales force to achieve/exceed Perpetual Insurance Sales Standards.
Promoted from account executive to National Sales Manager in 1992 due to
consistent attainment of sales results. As manager the team consistently
exceeded department goals.
Production. 1993 average goal of 65 new perpetual policies monthly attained
83 for an 18% increase. In 1994 we average 102 policies per month for a 23%
increase and in 1995 set a new sales production mark of 134 policies for a
31% increase.
Professional Training Courses
Dale Carnegie Sales Training / Brian Tracy Strategic Sales Training / Lou
Holts Sales and Motivation Skills / Travelers Sales Training / Chubb
Consultative Sales Training / Certified Trainer in Cafeteria Plans/Section
125.Attended several Zig Ziglar, and Anthony Robbins workshops.