Human Resources Training

iris denise dunn

**** ****** **

Mesquite, TX ***49

Mobile: 214-***-****

Day Phone: 972-***-**** ext2110

Email: ****.****@*****.***

WORK EXPERIENCE Texas Workforce Commission 5/2009 - Present

Garland, Texas US

Salary: 30000.00 USD

Per Year

Hours per week: 40

Workforce Development Specialist

. Interviews clients to assess training needs,

education, experience, skills and other relevant

factors to fully explore client's career

development opportunities.

. Performs employment counseling and case

management to applicants who present unusual

placement and or job adjustment problems such as

older workers, youth, and persons with

disabilities.

. Conducts group orientation to explain programs

and services, assist job seekers in our Resource

Room, answer incoming calls and perform data entry.

. Interviews employers for the purpose of obtaining

job posting requirements and update tax and hire

information. Assist in job fairs either at our

facility or at employers business.

. Contacts employers to establish and maintain

working relationships to verify placement of

workers and to stimulate the economy and our

communities.

U.S. Navy 8/2006 - 1/2009

Oklahoma city, Ok US Salary: 40000.00 USD

Per Year

Hours per week: 40

Vehicle Maintenance Director

. Manage over 120 personnel in the maintenance and

repairs of 680 pieces of construction and material

handling equipment.

. Participate in budget preparation for $17M in the

administration, purchasing and documentation, and

monitoring departmental expenditures.

. Determine schedules and assignments for work

activities, based on work priority, quantity of

equipment and skill of personnel.

. Conduct and arrange for worker training in

safety, repair, and maintenance techniques,

operational procedures and equipment use.

. Coordinated training, professional/career

counseling. Performed annual work performance

evaluations and civilian periodic reviews.

(Contact Supervisor: Yes, Supervisor's Name: Chief

Edward Langdon, Supervisor's Phone: 405-***-****)

U.S. Navy 7/2003 - 8/2006

Manama, Bahrain Bahrain

Salary: 50000 USD Per

Year

Hours per week: 40

Human Resources Manager

. Served as a link between management and employees

by handling questions, interpreting and

administering contracts and helping resolve

work-related problems.

. Advise managers on organizational policy matters

such as Equal Opportunity and sexual harassment and

recommend needed changes.

. Plan and supervise work activities of

subordinates and staff relating to employment and

employee relations.

. Ensured proper counseling of individuals on Human

Resource Programs, procedures and benefits. Perform

difficult staffing duties, including dealing with

understaffing, refereeing disputes, firing

employees, and administering disciplinary

procedures.

. Plan, organize, direct, or coordinate the

personnel, training, or labor relations activities

of an organization. Performed human resource

management duties i.e. recruitment, selection,

training, staff development, scheduling and

evaluations.

. Tracked and analyzed staffing requirements and

efficiency reviews using Microsoft spreadsheets.

Analyzed statistical data and reports to identify

and determine causes of personnel problems and

developed recommendations for improvement of

organization's personnel policies and practices.

. Advised senior staff of administrative support to

maximizing efficiency and productivity by

restructuring the HR department manning

requirements, resulting in an increase of 10%

productivity and efficiency.

U.S. Navy 6/2001 - 7/2003

Sicily, Italy Italy

Salary: 45000 USD Per

Year

Hours per week: 40

Training and Development Manager

. Plan, develop, and provide training and staff

development programs, using

knowledge of the effectiveness of methods such as

classroom training,

demonstrations, on-the-job training, and workshops.

. Evaluate instructor performance and the

effectiveness of training programs, providing

recommendations for improvement.

. Confer with management and conduct surveys to

identify training needs based on projected

production processes, changes, and

other factors.

EDUCATION Southwestern College

Winfield, Ks US

Bachelor's Degree - 12/2008

Major: Human Resources Development

Columbia College

Columbia, MO US

Associate Degree - 7/2001

Major: Liberal Arts

JOB RELATED Generating Creative Solutions for Employers, March

TRAINING 2010

Effective Recruiting, January 2010

Working as a Team, August 2009

Making Ethical Decisions, August 2009

Customer Complaint Resolution, August 2009

Diversity Training, July 2007

Leadership Development, May 2006

Human Resources Management Training, May 2005

Oral Communication, March 2004

LANGUAGES English

Spoken: Advanced

Written: Advanced

Read: Advanced

REFERENCES Anthony Mitchell BNSF Management

Phone Number: 757-***-****

Email Address: *************@*****.***

Reference Type: Professional

Edward Langdon U.S. Navy Chief of Mobile

Operations

Phone Number: 405-***-****

Email Address: ******.*******@****.***

Reference Type: Professional

Craig Anderson U.S. Navy Leading Petty

Officer

Phone Number: 805-***-****

Email Address: *****.********@****.***

Reference Type: Professional

ADDITIONAL Navy Good Conduct Medal, Navy Marine Corp

INFORMATION Achievement Medal, Meritorious Unit Medal, Armed

Forces Expeditionary Medal and Global War on

Terriorism Service Medal.

Proficient in Microsoft Word, Excel, Powerpoint and

the internet and I can type 50 wpm.

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