Technician Engineer

Gurpreet Singh

***-**, ***** **

South Ozone Park, Queens

NY-11420

Tel :- 718-***-****(M), 347-***-****

*************@*****.***

I am a sincere, loyal and dedicated individual who has a great deal of

ambition. Although I have extensive experience in technical support

industry, I love to learn and am always up to challenge. I get along with

others, while also working efficiently on my own. I am seeking a position

where I can develop and excel while giving my best to an employer

[pic]

Technical Experience

Computer Repair Technician Dell Computers Nov2007 to Dec 2008

Mohali- India

. Repairing Dell Laptop, Desktops, Printers

. Settings Wireless Network, Removing Viruses, Troubleshooting Software

Helpdesk Technician - DSG Int May 2005 to April 20007

Nottingham- UK

. Providing laptop and desktop technical support to customer

. Helping Management in training new recruits

. Resolving all computer and OS related issues

Optimum Online Technician Nov2009 - Ongoing

Long Island-NY

. Helping Subscriber troubleshoot Internet Related Issues

[pic]

Education

College of Applied Science- Masters Degree

Apr 2005-Sep 2007, London

. Major in Network and Hardware

MCSE, MCTIP, MCP FROM Microsoft

Punjabi University- Graduation in Arts

Apr 1998- April 2001, Patiala, India

. Major in Economics, English Literature

Senior Sec School Civil Lines- High School

Apr 1994- Apr 1997, Patiala- India

[pic]

Achievements

. Completing MCSE on Window Server 2000 in 2003

. Becoming MCIT on Window Server 2008

. Becoming a Dell Certified System engineer

Technical Skills

Hardware troubleshooting of Laptops Desktops, Printer, Windows

Installation, Peer to Peer Networking, Virus and spy ware Removal,

Router Configuration, Active Directory Deployment, Microsoft Works and

Office, VPN, LAN, WAN, TCP/IP Protocol, IP Addressing and Sub netting,

Remote Desktop Management, Network Security, Norton, MacAfee, Trend

Micro, Active Directory Management and Maintenance

Contact this candidate