Joseph E. Johnson
Fayetteville, NC 28306
*********@***.***
Asst VP / Financial Manager / Buying Center Manager
P&L Responsibility / Sales and Marketing Leadership / Budgetary Analysis/
Collection Management / Employee Coaching and Management
* I am a versatile worker with over 13 years experience in management,
sales and marketing in the financial services industry. Excellent
communication and interpersonal skills with proven effectiveness on
high performance teams. Proven strengths in organization and time
management. Expertly handles multiple tasks and heavy workloads under
pressure.
Career History:
CitiGroup, CitiFinancial Auto Fayetteville, NC (March
2001- February 2009)
Buying Center Manager/ Asst. Vice President,
Duties included developing and maintaining full spectrum auto lending
to 73 independent and franchise dealerships throughout the entire Eastern
NC area. Drive business and manage all operational daily activities and
personnel. Provide coaching and handle all human resources issues. Market
sales presentations and new product demonstrations to dealership decision
makers. Provide satisfactory resolution of contract processing and funding
issues. Handle monthly budgeting and annual projections to upper
management. Led region in corporate compliance standards of excellence.
* My Center has maintained the lowest year-to-date Net Credit Losses
within the entire company throughout the nation for 2 consecutive
years.
* Also currently ranked 2nd in the entire company for year-to-date
profitability
* Led Southeastern US region in Volume/Sales goal achievement in 2007
and 2008
Citigroup, CitiFinancial Auto Fayetteville NC (February
1997 - March 2001)
Consumer Lending Financial Manager
Duties included managing all daily activities and employee development
and retention. Approved real estate loans, consumer personal loans which
were both unsecured and fully secured, and retail auto finance lending.
Supervised and motivated all collection staff and performance. Kept daily
budgetary analysis to plan and held responsibility for all branch
collection performance and origination activities. Provided repossession
handling and reconditioning for sale. Reconciled monthly bank statements
and customer service cash control. Provided customer financial planning and
management control for credit repair and reestablishment.
* Consistently managed delinquency levels to the lowest level within
region
* Maintained "Excellent" corporate and state compliance scores.
Everhart Nissan, Wilmington NC (February
1996- February 1997)
Sales Representative
Duties included new and used automobile sales, automobile
demonstrations, established relationships for repeat customers and
referrals. Provided inventory setup and display assistance, telephone cold
calling to generate sales leads. Completed automotive appraisals and
vehicle evaluations.
Education:
University of North Carolina at Wilmington,
BS in Biology w/ Biomedical Emphasis,
August 1991- May 1995
Harvard Business School /Management Mentor Program
Classes taken through Citigroup Learning Management
Skills:
Windows 2007, Microsoft Word, Outlook, QuickBooks, Cognos, Excel,
Access, Power Point, Lotus 123, 10 key calculator