Manager Quality Assurance

Jennifer Mosser

**** **** *** ** ( Marietta, OH 45750 ( *******@*******.*** ( (740)

***-****

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Current Salaried Shift Manager with 9 years experience in management.

Oversee 10 salaried managers and 400 hourly associates. Strong experience

in human resources, coupled with the ability to analyze reports for process

and procedure.

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WORK EXPERIENCE

Shift Manager

Wal-Mart Stores Inc. 1998 -

Present

Marietta, OH 45750

Promoted to Assistant Manager in 2000 and then to Shift Manager in 2005.

. Provides supervision and development opportunities for management and

hourly associate in the Facility by hiring, terminating, mentoring,

assigning duties, providing recognition, and ensuring diversity

awareness.

. Ensures compliance with company policies and procedures by holding

hourly associates and salaried mangers accountable.

. Analyze and interpret reports, implement reports and monitor asset

protection and safety controls, and maintain quality assurance

standards.

. Develops and implements plans of action to correct deficiencies,

provides direction and guidance on executing company programs and

strategic initiatives.

. Awarded Assistant Manager of the Year for Region 49 in 2004.

. Assigned as the Inventory specialist for Market 76, which consisted of

10 stores.

. Promoted to Inventory SWAT Team for Region 3, which consist of stores

in Michigan and Ohio. Developed a root cause analysis for

underperforming stores and developed a plan of action for the Regional

Manager.

. Have undergone all necessary training in food safety, quality controls

and leadership, to be applicable with the law.

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EDUCATION

Associate in Business Management 2000

Washington State Community College

Marietta, OH 45750

3.5 GPA/ Dean's List

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