Sales Customer Service

Salvador Jimenez Z. Mobile:

** **** ****

Carlos Lazo #20, Centro Santa Fe

****************@**.***

Mexico DF, 01210

SENIOR EXECUTIVE AND GLOBAL TECHNOLOGY

MARKETING, SALES, TECHNOLOGY AND OPERATIONS

. Telecommunications . Technology . CRM

P&L . Brand Management . Global Experience . Start-ups

Global General Manager with proven ability to analyze businesses,

operations, products, markets, and growth opportunities, then introduce

strategic and tactical solutions that improve competitive performance while

increasing sales and profits. Entrepreneurial leader: Created new

businesses in Global Fortune 500 companies, founded own company, have

turned around troubled businesses. Lived in US and Latin America; fluent

in English, Spanish and Portuguese.

. Played critical role in growing Latin America Division for Teletech

Communications (NASDQ TTEC), 10-fold during 2-year period, increasing

sales from $7 million to over $70 million.

EXPERIENCE

. Executive VP of Business Development and IT, Mexico City

2009 - Up to date

Currently working as VP of Business Development and Chief Technology

Officer for Axcentric, a startup Technology Integrator, with a license to

operate the MONEDERO ELECTRONICO CFE program. Responsible for all Business

Development, Telecom, Technology and Call Center needs. Reports directly to

the CEO.

. Executive VP - CRM Telecom, Mexico City

2003 - 2008

Manage day to day operations at Private equity group dedicated to operate

Technology, Telecom and Call Center Operations. Lead the Telecom and

Technology consulting practice. Developed a Call Center Real Estate

business model.

. Executive VP Worldwide Sales, Atento- Telefonica de Espa a, Miami FL

2001 - 2003

First hire by the President at the inception of Telefonica de Espana in

North America Region, played instrumental role in creating the company

business and financial plan. Established Atento North America corporate

presence and subsidiaries. Broad range of experience, as Managing

Director/Administration. Created major strategic alliances with global

Telecom and CRM companies in the US and Latin America.

. VP Sales & Business Development Teletech Latin America Division,

Miami, Fl 1998-2000

Responsible for the mid- and long-term planning and business development

program in multiple markets. Led the M&A process for the Latin American

group. Created a regional presence with the acquisition of corporations in

Mexico, Argentina & Brazil.

. Director of Sales, Merkafon-Teleperformance - Miami FL

1997 - 1998

Played instrumental role in creating the company business plan for the US

Hispanic Market. Established the USA corporate presence. Closed major

strategic alliances and contracts with global clients.

. Consultant- TMI Technology Partners, Mexico City

1988 - 1997

Responsible for define corporate technology. Responsible for leading the

design, implementation, development, marketing, training, sales and

support. Managed and lead the introduction of new products and services.

Managed customer support and initial support to maximize customer service

quality and their satisfaction.

EDUCATION

IPADE BUSINESS SCHOOL, SHORT TERM MBA M xico Business School, 1995

Universidad Iberoamericana Business Administration M xico

City, 1989

PERSONAL

3 Children. US Resident, Mexican Citizen

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