Administrative Assistant Manager
Resume:
KATRINA R. ATKINS
Hobart, IN 46342-2241
Email: ************@*****.*** Mobile: 219-***-****
Education:
**** ****** ********** ******* *******, IN
Bachelor of Arts Degree in Communication - Public Relations
* Studied abroad in Caceres, Spain (Summer 2007)
Arizona Institute of Business and Technology Phoenix, AZ
Certified Word Processor Specialist
Public Relations Experience:
2007 South Shore Arts Munster, IN
Public Relations Consultant
Coordinated communication between local media and non-profit
organization, targeting internal and external publics.
* Developed targeted publics list and media mailing list
* Produced public service announcement, mission statement,
and disaster plan
* Published press releases and photographs
* Researched and advised future media features
2006 Innovative Communication Solution Hammond, IN
Innovation Communication Solution was a student run
organization that conducted an internal and external
communication audit for Peoples Bank in Munster, IN.
Internal Communications and Focus Group Manager
* Developed communication processes and plans through
benchmarking, interviewing, focus groups and surveying
internal and external publics.
* Wrote articles, feature articles and press releases based
on real field interviews and research using Associated
Press Style.
* Developed and implemented a process to enhance the open
communication and feedback within the organization.
* Developed recommendations, after thorough research, on
methods to improve communication with their publics and
presented them to the client.
* Wrote 900-page, two volume research book for client.
* Awarded with "Best Communicator" honor within the Public
Relations course
* Successfully developed a crisis/disaster plan that will
be used for future PR classes
Administrative Experience:
2008 - Present Hewitt Associates LLC Chicago, IL
Advanced Administrative Assistant
- Provides direct, high-level administrative support to
several consultants while maintaining a high level of
confidentiality with working on sensitive material
- Successfully ensures that travel and meeting arrangements
are timely with any type of necessary itinerary and
presentation material accurately prepared
- Plans and coordinates conferences and meetings both
internally and externally by overseeing conference room
scheduling and set-up
- Manages and monitors several consultants calendars and
contact lists
- Create and produce moderate to complex client documentation
including email, presentations, and spreadsheets
- Organizes and coordinates workflow, manage multiple tasks,
projects, and deadlines
- Prepares and manages deliverables (production, assembly,
mailings, etc.)
- Prepares expense reports, purchase orders, and update time
recording information
- Interacts professionally with firm leaders and clients and
have strong follow-up skills
2000 - 2008 Purdue University Calumet Hammond, IN
Human Resource and Behavioral Science Department
Administrative Assistant/Family Evaluation
Specialist/Secretary/Referral Specialist
- Successfully collaborated with HR team to host annual
"Employees Service Recognition Award" presentation
- Coordinated committee and individual meetings for Vice
Chancellor and upper management
- Assisted all staff within the department on various
projects and presentations
- Reconciled expenses; tracks, orders, and maintains
inventory for office supplies, business cards, and office
equipment
- Supervised student worker by coordinating daily workflow
and work schedule
- Prepared documents, presentations, memos, reports, and
minutes for various meetings
- Produced spreadsheets, graphics and charts used for monthly
budget and staff meetings
- Interacted with customers and all levels of employees
through personal contact, telephone, and e-mail
- Developed and maintained a more efficient filing system
- Maintained a high level of confidentiality while working on
personal records of administrative, faculty, and staff for
formal and informal situations
2004 - 2007 Hammond City Court - Probation Department Hammond, IN
Part-Time Administrative Assistant
- Scheduled appointments for several probation officers
- Input and updated database on all probationers both new and
old
- Greeted and assisted customers through face-to-face contact
and phone
- Maintained confidential files on probationers both new and
old
- Brought files into courtroom for judge or probation officer
during court session
1998 - 2000 Mesirow Financial Chicago, IL
Word Processor
- Typed insurance policies, letters, presentations, memos,
and reports
- Created spreadsheets, graphics and charts for marketing
department
- Listened to Dictaphone in order to type letters and memos
Skills: Computer Literate:
Word Excel
PowerPoint Access
Publisher Internet
Word Perfect SPSS
Lotus E-mail (Outlook and GroupWise)
Adobe
General Clerical:
Answering phone (10 lines) Typing 60-65 wpm
Filing Copying
10 Key Dictaphone
Shorthand Knowledge Calendar
References: Available on request
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