Customer Service Engineer

SATHISH MEENAKSHISUNDARAM SRINIVASAN

? ****, Crest Road, Apt# 4, Raleigh, NC 27606 ? 405-***-****, ?

*******@****.***

QUALIFICATION SUMMARY

. Looking for fulltime position in the fields of manufacturing,

production and quality.

. Lean and Six Sigma trained Manufacturing Engineer with 2 years of work

experience in ERP Development.

. Self motivated and self managing with good communication skills.

EDUCATION

Master of Science in Industrial and Systems Engineering

May 2010

North Carolina State University, NC, USA CGPA: 3.6 / 4

Bachelor of Engineering, Mechatronics Engineering

May 2006

Anna University, TN, India CGPA:

8.21 / 10

TECHNICAL SKILLS

Programming : Java, C, C++, Visual Basic, RS Logix,

TriLOGI

Web development software : J2EE, JSF, HTML, Weblogic Server,

iRise, Dreamweaver, AJAX, CSS, JavaScript

Databases : Oracle 10g, SQL Server, MS Access

Platforms : Windows98/Me/XP/Vista, DOS, Linux

Applications : Labview, Visio, Pro E, Solidworks, Arena, JMP,

SAP, MS Office, Surfcam, Mastercam.

EXPERIENCE

Research Assistant - Dr. Yuan Shin Lee, Manufacturing and Automation

Aug 2009 - Present

Industrial and Systems Engineering Dept, NCSU

. Currently working on design and implementation of automated tablet

dispensary system.

. Programmed a Visual Basic program which controls the stepper motor,

sensors and actuator.

Assistant Media Coordinator, Engineering Online, NC State University

Jan 2007 - Aug 2009

. Developed and maintained webpages using Adobe Dreamweaver and video

library for 45 distance learning courses.

Assistant Systems Engineer, Tata Consultancy Services, Chennai

Jul 2006 - Apr 2008 Module leader -

Project Minerva - TCS human resource management software development.

. Successfully developed and implemented Requirement Gathering System

(RGS).

. Development Phase - developed prototypes using iRise and Application

product using JSF, J2EE and Java.

. Testing Phase - developed test cases and done unit test, integration

test and user acceptance of the product.

Part time - Manufacturing and Production Planner, Sri Balaji Machine Tools,

Madurai, India Jan 2005 - Jan 2006

. Involved in production planning and manufacturing in job shop

consisting of machines lathe, milling, grinding etc

PROJECTS

. Increasing the utilization of wolfline transportation using Six Sigma

concepts - identified the problems with the existing routes, measured

and analyzed the current working pattern based on the number of riders

in various time periods using JMP. Proposed a model and simulated

using Arena to improve the customer service level with the reduction

in the cost by 9.82 %.

. Enterprise software selection - Case Study and presentation on Harley

Davidson motor company enterprise software selection and

implementation.

. Supply chain management software using MS Access - developed for a

Fortune 500 company with detailed information about the inventory

level, safety stock, reorder point, transportation cost for the raw

materials and finished goods in different plants and manages their

supplier details.

. Elimination of management loss a TPM approach - eliminated the idle

and setting time involved in the tube formation process at Tube

products of India, Chennai.

. Simulation of EMCO CNC lathe using C programming language - developed

a C program for tool path graphics simulation and its finished product

by providing G & M codes as the input.

. Buffer manager layer implementation - java based database management

system project using RDBMS.

. Automated electroplating process, PLC based automation project -

constructed a prototype of the real time electroplating process

controlled by PLC which automates the process, programmed using RS

Logix, sensors and actuators.

. Automated garage door controller - PLC based project with programming

in RS Logix and TRiLOGI.

. Development of walking robot - based on Martin buehler's scout walking

robot model.

. Case study at Bata footwear E-commerce solution to improve sales -

developed a prototype web portal with online catalog for their

products in India.

RELEVANT COURSE WORK

Automated Systems Engineering, CIM System Design, Production Planning

Scheduling and Inventory, Computer Simulation Techniques, Process

Engineering, Supply Chain Logistics, Six Sigma, Advanced Robotics,

Enterprise Resource Planning, Database Design and Systems, Surgical

Robotics, Control System, Manufacturing Technology.

CERTIFICATION

. Sun Certified Java Programmer (SCJP) -Java 1.5 certification

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