Human Resources Manager

Qualifications Summary

Energetic individual who possesses 6+ years of experience in business

development, operations, human resources and recruiting fields

actively seeking a career in human resources. Bears advanced

knowledge in several human resources fields including payroll

processing and administration, benefits administration, unemployment

claims, and generalist duties.

Experience

Insight Global / Asurion, Nashville, TN - International

technology property insurance provider

Employee Resource Specialist / Human Resources Contractor

Aug 2009 - Present

. Coordinate with Sr. Mgr, Director of Shared Services, and Sr.

Director of Communications to develop company policies,

communication pieces, and process improvement initiatives

. Process unemployment claims with ADP vendor with Sr. and Assc.

Human Resource Business Consultants

. Analyze, develop, and process Tuition Reimbursement program

. Streamline record keeping of Employee Resource Center resulting in

marked levels of efficiency

. Act as a subject matter expert on various HR related programs

including benefits, leave of absence, payroll administration,

unemployment claims and company policy and process.

MacCannell Agency: American Income Life / TorchMark International,

Nashville, TN (NYSE: TMK) -- Fortune 1000 international supplemental

life and health insurance provider.

Human Resources Manager / Recruiter

Nov 2008 - July 2009

. Recruited Life and Health agents for international firm

. Reduced attrition rate by 43%

. Developed internal marketing and retention strategies with SGA and

MGAs

. Spearheaded Jobvite applicant tracking system initiative

. Recognized nationally with Builder's Award, Q1, 2009

Harpeth Financial Services, Nashville, TN --- Financial services firm

providing tax consultation and preparation, mortgage processing,

automotive loans and various sundried financial services throughout

Middle Tennessee

Human Resources Administrator

Oct 2005 - Oct 2008

. Developed and maintained specialized database to improve staffing

efficiencies; resulted in $230K savings annum

. Provided cross training to accounting department yielding increased

productivity of Sr. Accounting Manager

. Provided weekly reports of payroll and benefits analysis to COO to

assist in decision making

. Coordinated recruiting efforts with COO, SVP, and Regional

Directors

. Managed FMLA, STD/LTD, Bereavement, and other standard and non-

standard leaves

. Improved and developed relationships with third party providers to

reduce benefits costs

. Synchronized temporary staffing assignments with SVP HR during tax

season to improve profitability by 61% month-to-month

. Consulted with COO, CEO and SVP on company rebranding initiative

focused on improved and competitively priced services

. Reduced branch attrition by 17% in 2008

. Processed payroll and benefits for company-wide staff

Atlas Home Improvements and The Window Doctor, Whitmore Lake, MI -

Specialized home improvement company with multiple branch locations in

Southeastern Michigan

Operations / Human Resources Manager

Apr 2000 - Aug 2005

. Increased division profitability in 2004 by 49% through cost

analysis, efficiency analysis, and third party vendor development

. Grew customer base by 14% YOY 2002-2005

. Processed worker's compensation claims

. Analyzed staffing needs resulted in reduction of staff during non-

peak season; actualized savings of $71K in 2003, $131K in 2004

. Provided VPs with detailed cost analysis and made recommendations

regarding staffing, training and development

. Maintained detailed payroll breakdowns in assisting Sr. Controller

and VP with cost trends

. Cross-trained sales staff across all divisions company-wide to

optimize marketing costs

. Developed best practices and employee handbook with outside council

. Received President's Award for top installer per capita of Gutter

Helmet Home Protection system in 2002

Education/Skills

School of Management, University of Michigan, Flint, MI -

Bachelor of Business Administration May 2004

Departmental Recognition: Human Resources and Operations

Management, 2001-2002

Departmental Recognition: English and Creative Writing, 1998-

1999

Computer Skills: Excel, Outlook, Word, Power Point, ADP Systems

(PayForce, ezLabor, HR/Benefits Solutions, Pay eXpert,

Talx), Oracle PeopleSoft, TAMS, TimeTrack, AutoBene,

Kronos, Sage Abra,, Adobe Photoshop 6.1, HTML, Dreamweaver,

SQL, DML, PC and Mac based OS

Other: Board of Directors at HumanKind 501(c)3, Nashville,

TN Feb 2009 - Present

Volunteer at The Australian Festival, Nashville, TN

Aug 2006 - Sep 2006

Come&Live! Tour - Non-profit music tour, Southeast US

Dec 2005

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