Customer Service Sales

David Loewenbaum

*** ****** ******

West Haven, CT 06516

E-Mail: ********@*******.*** Tele: (H) 203-***-**** (cell) 203-***-****

Objective

To secure a dynamic position that allows me to use and expand my skills

acquired in Accounts Receivable, Customer Service & Purchasing.

Experience

Associate - Consultant

(December 2009-Present)

Consolidated Computing, Inc. Easton, CT 06612

QuickBooks consultant, Invoicing, Purchasing, develop new business.

Accounts Receivable Manager/Bookkeeper

(December 1996-Nov 2009)

Virtera, Inc. /Computer Resolutions, Inc. Shelton, CT 06484

World class Virtualization service provider, clients include: JP Morgan

Chase, MetLife, Dell, Deutsche Bank.

Oversaw Accounts Receivable function, with monthly volume of $ 500,000 to $

2,000,000.

Involved with all billing functions, including: proper sales ledger account

coding, sales tax jurisdictions, invoice processing, customers inquiries,

and resolved payment discrepancies. Monitored past due accounts, collection

calls, and established credit limits, responsible for credit holds and

working out payment agreements.

Supervised Accounts Receivable and Accounts Payable Bookkeeper. Approved

all vendor invoices for payment.

Manage customer service issues; determine and analyze, then resolving all

issues to satisfy problem areas.

Vital and essential inside sales support for outside sales force: sourcing

and researching product, creating quotes, and customer service. Order

entry, convert all sales quotes and customer purchase orders to sales

orders.

Responsible for purchasing and product procurement, fulfilling hardware and

software to satisfy order needs. Monitor order status, followed up with

vendors on product delays.

Developed and improved vendor relations across the U.S., worked with

vendors to exceed minimum gross and net profit margin requirements in a

highly competitive environment.

Achievements:

> Utilize my skills to free outside sales personnel of the

administrative tasks needed as a trusted "Go to" person. Source,

price, quote and deliver, to do whatever it takes to build and

maintain excellent customer relationships.

> Using purchasing techniques, negotiated volume point and fixed price

purchasing agreements with world- class systems and parts distributors

that allowed Virtera to maximize both contracts won and profit

margins, consistently saving thousands of dollars monthly.

> Used volume discount buying plans, back-end rebates and on-line

Manufacture registrations, saving tens of thousands of dollars to

improve bottom line.

Accounts Manager

(September 1986-December 1996)

Staples/Arlo Office Products, Inc. North Haven, CT 06473

Supervised order flow management function: product purchasing, fulfillment

and payment. Coordinated with sales personnel to design programs targeted

at increasing sales volumes and individual order sizes. Developed pricing

schemes, volume purchasing levels, credit terms and other methods to

improve sales flow.

Additional Skills & Software Applications used

A/R, A/P, general ledger, purchasing, supervision, problem solving,

customer service, office management, oral and written communication skills,

and very detail oriented; software applications include Microsoft Excel,

Word & Outlook 2007, Microsoft Great Plains 10.0, QuickBooks, Dac-Easy and

Accware accounting software. Ariba on-line payment system.

Education

Quinnipiac University Bachelor of Science, Accounting

Dale Carnegie, September 1998-January 1999

Landmark Forum, March -July 2001

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