Customer Service Sales
Resume:
Lyndsee Rae Hurst
**** **** *** (Apt. ***)
Dallas, TX 75204
************@*****.***
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EDUCATION
Texas A&M University, College Station, TX
August 2009
Bachelor of Arts in Speech Communication
Minor in Sport Management
Select Courses Taken:
Interpersonal Communication
Organizational Communication
Intercultural Communication
Communication and Popular Culture
Gender and Communication Communication
and Conflict
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EXPERIENCE
VillaSport Athletic Club and Spa
The Woodlands, TX
Receptionist, Assistant to HR/Accounting Director, July
2009 - December 2009
-Conducted daily membership contract audits, made bank deposits,
extensive data entry, assisted with HR paperwork and
organization, reconciled cash drawer every other hour
-Responsible for main phone line, completed all paperwork for
memberships and class enrollments, entered all payments and
information into CSI server
-Approached members and motivated them to join classes and
attend club events
Charming Charlie
College Station, TX
Lead Sales Associate, July 2006 - September 2007
-Greeted each customer and serviced his or her shopping
inquiries, managed phone line, performed daily revenue reports
-Completed guest transactions, marketed shopper rewards system
and entered guest information
-Assisted in visual merchandising, weekly store inventory, and
enforced loss prevention.
Life Time Fitness, Inc.
Houston, TX
Front Desk & Member Services Supervisor, July 2004 - June 2006
Elected both Club & Department M.V.P. by management personnel
March 2005
-Managed schedules and zone rotations for 10 to 15 employees,
trained new team members
-Completed all paperwork regarding customer service, membership
upgrades/downgrades/ cancellations, collected payments
for membership, personal training, and group fitness fees
-Responsible for directing every telephone and walk-in inquiry
to a membership advisor in timely manner, marketed
various in-club promotions, solved customer issues
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VOLUNTEER
The Epilepsy Foundation of Texas Volunteer since 1999
Houston, TX
-Work directly with Development Director at all fundraising events in
various tasks such as registrations, set up and tear down, counting
money, serving food, and monitoring silent auctions
Mark Turgeon Radio Show January 2009 - March 2009
College Station, TX
-Assisted radio host with on-air interviews, interacted with patrons,
promoted the show on campus
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LEADERSHIP
Aggie Angels - Member Relations Officer
Texas A&M University
-Elected by fellow officers/advisors to serve on interview
panel for prospective members
-Promoted group morale, planned and coordinated all social
events and group activities
-Attended to all game day media personnel, provided support and
increased awareness of Aggie Basketball
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SKILLS
Microsoft Office Suite Ability to multitask Works well
under pressure
Quick learner Team player Strong communication
skills
Contact this candidate