Customer Service Sales

Marchelle J Reddin

Objective: To obtain a position that will enable me to use my strong

organizational skills, educational background, and ability to

work with people

Education

University of Phoenix- Master of Business Administration (39hrs completed)

University of South Carolina- Bachelor of Arts in History/Minor in

Elementary Education

Areas of Excellance

Professional Experience

Lead Preschool Teacher

Covenant Presbyterian Church Preschool, Charlotte, North Carolina

August 2006 - June 2007

. Provided children with opportunities to grow physically, mentally,

emotionally, and spiritually

. Provided open-ended materials that encourage exploration

. Provided activities in music, art, drama and dance to encourage

creative expression

. Maintained a classroom with a variety of scientific materials and

developmentally appropriate toys for children to investigate through

play

. Provided a developmental, child-centered approach to preschool

education

Assistant Manager/Marketing Specialist

The Lane Company: Gables/McAlpine/Glen Cove Apartments, Charlotte, North

Carolina

August 2003 - October 2005

. Initiated, contracted, and administered all necessary services to

maintain and enhance the value, the operating efficiency, and the

physical appearance of the property

. Responsible for leasing and pre-leasing of apartment homes to prospect

clients, and qualifying their needs and eligibility in accordance with

Fair Housing Laws and the Company Tax Credit policies

. Process applications for rental property including verifying of

credit, rental references, and employment references

. Maintained current occupancy database for accuracy as information

pertains to the property as a whole, the unit specifics, and other

related information as it applies to the management operation of the

property

. Ensured compliance with property management policies and procedures,

codes, regulations and governmental agency directives.

Sales Associate

Sears and Roebuck, Company, Columbia, South Carolina

August 2001-September 2003

. Responsible for selling and servicing customers

. Handled customer issues that may arise on the sales floor.

. Spent time on the sales floor within one or more departments.

. Maintained knowledge of Sears products and use this knowledge to

assist customers.

Computer Skills

Proficient in utilizing computer programs such as Word 2007, Excel 2007,

PowerPoint 2007, Microsoft Outlook, Rent Roll, Credit Retriever, Windows

Vista, Onesite 2.3 & 3.0.

Professional Activities and Awards

Participant- USC National Development Conference ? Multicultural Honor

Society ? USC Peer Leader ? President, Kappa Delta Epsilon Educational

Fraternity ? Certificate in Advanced Tax Credit

References: Available upon request

2431 Q

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Effingham, SC 29541

Phone: 704-***-****

********@*******.***

. Lesson Planning

. Researching

. Early Childhood Education

. Project Management

. Time Management

. Conflict-Resolution

. Customer Service

. Communication Skills

. Discipline

.

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