Engineer Quality

Diane Wenbi Lai

. *** Peach Orchard Ave. . Dayton, OH 45419. 617-***-**** . ********@*****.***

Summary A highly motivated, creative engineer with strong manufacturing, quality,

of leadership, and communication skills.

Qualifica Experience in process development and product integration in a

tions nanofabrication & manufacturing environment

Experience in product invention, qualification, sourcing, manufacturing,

release to customers, and maintenance

Experience in product reliability, quality testing, and failure analysis

Filed three patents regarding new product development of semiconductor

devices and MEMS applications (EP1665369, WO2005036639, US6555480)

Education Cornell University, College of Engineering, Ithaca, New York

Masters of Engineering, May 2000

Civil and Environmental Engineering: Engineering Management with the

Manufacturing Option

Cornell University, College of Engineering, Ithaca, New York

Bachelor of Science, May 1999

Major: Material Science and Engineering with a specialization in Polymers

and Bio-engineering

Work Draper Laboratory. Cambridge, MA, March 2006 - July 2009

Experienc Process Engineer within the Multi-Chip Module fabrication facility

e Lead Engineer for the Post Processing line. Responsible for controlling

and balancing WIP to meet customer delivery targets, eliminating

bottlenecks by controlling manpower and equipment. Responsible for in-line

inspection criteria and defect disposition. Led final MRB review before

shipment to customer.

Lead Engineer for transferring paper travelers to electronic travelers.

Analyzed how information flows within the manufacturing line. Managed

schedule and execution of tasks among team members.

Supervised inspectors by overseeing training, communication of defects,

and clearly documenting the criteria for scrap and/or rework decisions.

Supported the manufacturing line through in-line visual inspection and

defect investigation

Initiated a training program for technicians and engineers.

Initiated a documentation management program.

Initiated a method to track defects and scrap tracking and analyzed

defects for further action.

Quality Engineer

Work with the CMMI team to bring Draper to a Level 3 maturity level to

develop maps, procedures, and assets that ensure that programs are set up

and managed correctly and efficiently.

Established PPQA (Internal Audit) process. Determined objective audit

criteria for all process maps. Scheduled and conducted up to four audits a

month.

Maintained the Corrective Action database including issuing, following up

on, and verifying CARs. Reduced open CARs from ~150 to ~30 in 6 months.

Organized all NQA audit preparation activities.

Setra Systems. Boston, MA, Sept 2004 - March 2006

Quality Engineer

Motivate company to envision higher-level quality goals and strategize

action plans to achieve them.

Reduced and sustained the warranty return rate from 16000 to 8000 ppm in

one year.

Handled and resolved customer complaints. Developed and managed the

Corrective Action process.

Participate in Kaizens to improve the standard work, productivity, and

quality of the production lines.

Supplier Quality Engineer

Seek corrective action for supplier discrepancies from incoming

inspection, production line, and customers.

Quickly disposition all non-conforming parts (Rework, Scrap, Use As Is,

etc).

Work with vendors to improve their processes over a long-term period.

Developed and manage New Parts Approval Process to qualify new parts to

keep company cost competitive.

Hewlett Packard. San Diego, CA, June 2003 - July 2004

Manufacturing Engineer in the Specialty Printing Systems (SPS) Group.

Identify and solve quality issues with worldwide vendors, contract

manufacturers, and HP manufacturing hubs.

Strategize assembly and sourcing plans for new products. Build and qualify

plastic part tools and assembly lines.

Identify design for manufacturability issues that may affect production,

marketability, or timeline of products.

Educate department about diversity issues through posters, emails,

discussions, and socials.

Hewlett Packard. Corvallis, OR, August 2000 - May 2003

Manufacturing Development Engineer in the Imaging and Printing Group

(IPG).

Developed dry and wet silicon etch processes for new products such as

through-silicon interconnects, thermal inkjet fluidic channels,

piezoelectric inkjet nozzles.

Responsible for mask designs and recipe development.

Solve integration issues using SEM, AFM, Instron, Auger, Ink Analysis,

etc.

Recruiter - Diversity Coordinator. August 2000-present

Interviewed college candidates for full-time and intern positions.

Maintain relationships with campus minority groups by giving presentations

and mentoring.

Diversity Young Employee Network (YEN), Hewlett-Packard Corvallis Site. 2000 - May

2003

Experienc Founder and Steering Committee Member. Formed group to improve

es recruitment and retention of younger employees.

Society of Women Engineers (SWE), Willamette Valley Section. 2001-2003

VP of Career Guidance. Organized volunteers for outreach activities to

expose girls to engineering and science.

Contact this candidate