Customer Service Data Entry
Resume:
Crystal Del Rosario
San Jose, CA 95121
**********@*****.***
____________________________________________________________________________
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Objective: To obtain a rewarding position in a well-established company
that will allow me to expand my knowledge and skills. I am an
organized and motivated candidate who has excellent
communication skills. I am detail-oriented and work well under
pressure.
Education: Bachelors of Science Degree in Health Science
San Jose State University
. Co-Organizer of Convocation
Healthcare
Coursework: Knowledge in medical concepts/terminology in Human
Anatomy.
. Professional working experience through volunteering with
health organizations.
. Evaluated healthcare organizations and administrations.
. Developed an Asthma Health Program for a specific
community.
. Developed and research practices for various community
projects.
Experience:
2009-present Stratford Schools
Palo Alto, CA
Lunch/Extended Care Assistant
. Administered the lesson plans, including proper arts and
crafts, games, and outdoor activities.
. Ensured all students receive adequate lunch.
. Cleaned and maintained the lunch room following lunch
periods.
. Helped with general housekeeping tasks as needed.
. Supervised children during outdoor playtime.
. Reported injuries in injury log.
. Kept track of attendance of extended care roster
. Maintained and enforced proper study skills during homework
time.
. Reported all safety issues to the Supervisor.
. Assisted children in homework in the classroom.
. Maintained auditorium and classroom area to ensure a safe
and nurturing environment for the children.
. Informed parents of any issues with their child.
. Provided excellent customer service to staff, teachers, and
parents.
2008-2008 Electronic Arts Inc. (Contractor through Ajilon)
Redwood City, CA
HR Administrator
. Performed general administrative support to the HR
departments worldwide.
. Managed and processed HR paperwork: hires, terminations,
transfers, and status changes.
. Assisted associates regarding general HR inquiries in a
timely and compassionate manner. Conducted research to
complex questions.
. Entered Leave of Absences and resolved issues with
Benefits.
. Processed and submitted paperwork to Payroll.
. Resolved issues relating to weekly payroll data transfers
. Maintained and updated personnel transactions in PeopleSoft
. Ensured integrity of database information via regular
audits.
. Maintained employment files and records per company policy
and legal regulations.
. Provided employment verifications.
.
2007- 2007 Extron Logistics LLC
Fremont, CA
HR Assistant/Document Quality Control Specialist
. Supported Human Resources with confidential paperwork.
. Back up Receptionist.
. Data Entry.
. Assisted Customer Managers with Data entry.
. Purchased office, break room and janitorial supplies based
off of budget.
. Supported Accounting Department in: A/R, A/P, and
Collections.
. Processed and transferred training records.
Crystal Del Rosario
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2006- 2007 Breathe California of the Bay Area
San Jose, CA
Program Associate
. Fulfilled Requests to facilitate Anti-Tobacco Presentations
in schools, agencies, and other community organizations in
a classroom setting by using a variety of media.
. Assisted in facilitating Asthma Management programs in
elementary schools.
. Created and Organized a Diversion program for minors who
are cited for Tobacco possession.
. Educated teens and adults about the dangers and
consequences of Tobacco use and addiction, along with how
to avoid trigger situations.
. Collaborated with partner organizations to identify the
best venues to reach adolescents, parents, and health care
professionals with public health messages, enhancing
opportunities to reach diverse racial and ethnic groups
with public health messages; gathered and evaluated data
for reports for grant purposes.
. Assisted in coordinating Health Fairs.
. Attended county meetings, trainings, and workshops.
2005-2006 Skorey & Hughes, LLC San Jose,
CA
Accountant/Bookkeeper
. Generated and processed Financial Statements.
. Updated clients' accounts.
. Administered invoices on 10 key.
. Assisted with processing payroll by data entry and
maintaining records.
2003- 2005 Ableproject.org
Milpitas, CA
Outreach/Marketing Intern
. Established mutual relationships with other disability- related
Organizations.
. Gathered assistive equipment and manufacturer information for Product
listings.
. Edited and maintained resources page.
Computer
skills: Word, Excel, Outlook, PowerPoint, PeopleSoft, and
Made2Manage. 55
wpm. 10-key by touch.
References available upon request
Contact this candidate