Sales Manager

Tina Patricia Jackson

**** ******* *****, ******, ** 95020

408-***-**** (H) / 408-***-**** (C)

*********@*******.***

Professional Experience

Business Development Manager, Language Line Services, Monterey CA

April 2009 to February 2010

Inside Sales of On-Site Interpretation services targeting Legal

and Healthcare Markets. Transitioned to selling/supporting

Healthcare team's contract conversions, targeting hospitals

within the national CHS network. Represented full LLS portfolio

of services including Face to Face and Over the Phone

Interpretation, Video Interpretation and Document Translation.

Converted thirty hospitals during the month of December,

positioning Sr. Account Manager with appropriate C-level

executives to transition another 15-locations by end of first

quarter, 2010. Proficient in sales force automation tools, cold

calling and ongoing customer service activities. Enjoy taking the

initiative to create marketing and sales materials, streamlining

procedures where appropriate, and developing business

relationships resulting in win-win opportunities for my company

and clients.

Pet Food Specialist, Blue Buffalo Pet Food, Santa Clara and Santa Cruz

Counties, CA

January 2009 to Present

Weekend representative for Blue Buffalo Dog and Cat food.

Educate customers in the PetSmart and Petco stores in Santa Cruz

and Santa Clara Counties on holistic line of dog and cat food.

One of the top sales representatives in the Northern

California/Central Coast region.

Realtor, Alain Pinel Realtors, Morgan Hill, CA

January 2005 to April 2009

South Santa Clara County Coordinator, Norcal Golden Retriever Rescue,

Gilroy, CA

January 2004 - Ongoing

Coordinate volunteer activities for adoption program in South

Santa Clara County. Supervise volunteer activities, schedule and

conduct interviews/home visits with potential adopters. Evaluate

both adoptive families as well as dogs entering the program, and

work closely with Santa Clara County shelters, local vets and

breeders.

Loan Officer, Cherry Creek Mortgage Company, Dublin, CA

September 2002 to November 2003

Mortgage Consultant specializing in residential and investment

properties.

Senior Global Account Manager - Corporate Accounts, WorldCom, San Jose,

CA

June 2000 to June 2002

Grew four $1million+ investment accounts. Managed teams of 7-9

sales and technical support members. Overall account

relationship development, including strategic and tactical

marketing. Experienced in creating and delivering business

justification presentations, focusing on ROI, industry and

technology drivers, enterprise solutions as well as proposal

development and delivery. Global customers included Intuit and

Yahoo.

Client Business Manager - Global Markets, AT&T, Santa Clara, CA

September 1998 to December 1999

Matrix management of 5 teams responsible for data and voice

network sales to high-tech global customers of AT&T. 102% of $14

million dollar quota. Business plan design/implementation,

project management and relationship development between customers

and AT&T - from top executives to general staff.

District Manager, MicroTempus Corporation, Campbell, CA

March 1997 to June 1998

Sales of enterprise file transfer software for sales startup of

MicroTempus, a Canadian systems software house. Territory:

Western U.S., quota $1.5 Million.

AT&T Channel Manager - Western Region, BBN Planet, Inc., Palo Alto, CA

June 1995 to December 1996

Sales training and support to AT&T account teams reselling BBN

Planet Internet services - connectivity, web hosting and managed

security. Territory: Northern CA, Pacific Northwest, Rocky

Mountain States, Arizona and Utah. Responsibilities included

development and delivery of sales/technical training as well as

sales calls, presentations and proposal support for AT&T global,

mid-market and commercial sales teams. Quota $2.3Million.

Major Account Executive, AT&T EasyLink Services, San Jose, CA

September 1992 to May 1995

Sales of electronic Messaging and E-Commerce technology to AT&T

global and major accounts. Products included email, EDI, fax,

multimedia document delivery, DNS and Internet connectivity

services. Silicon Valley territory. Negotiated multi-year

contracts for messaging services with Intel Corporation and

Hewlett-Packard. Qualified for Circle of Excellence within six

months, attaining 103% of quota.

National Account Manager, MCI Telecommunications, San Francisco, CA

January 1988 to June 1992

Accounts included Gap and Fireman's Fund Insurance. Managed

support and technical teams. Developed customer specific

business plans implemented by MCI account teams nationwide.

Achieved 168% of $1.9 Million quota in 1991 by converting Gap's

1500 site network from AT&T. Negotiated contracts and managed

project for microwave network and tower construction for Gap's

Rocklin data center. 1991 Chairman's Inner Circle qualifier.

In 1990, converted Fireman's Fund data network from AT&T.

Responsible for project management and installation of customer

network nodes at national MCI Network Centers. First

installation worldwide of this technology.

National Account Support Manager, MCI Mail, Division of MCI

Communications, San Jose, CA

September 1983 to December 1987

One of ten individuals hired nationwide to bring MCIMail to

market. Provided sales and support to Fortune 500 customers of

MCI's email service. Planned and implemented installation,

administration and training for mainframe and PC communication

links to MCI network. Supervised training of new support reps,

and managed support activities for Bay Area offices. West Coast

Product Marketing Rep during development and rollout of joint

software venture of Apple Computer, Dow Jones and MCI. Developed

demo materials and supervised MCI staffing and participation at

Apple Computer's Business Forums. Managed MCI participation in

Pacific Bell's Project Victoria, one of the first citywide

(Danville, CA) ISDN pilots conducted in the U.S.

Sr. Customer Support Representative and Administrative Assistant to VP

of Sales and Marketing,

Exxon Office Systems, San Francisco, CA and Philadelphia, PA

October 1978 to August 1983

Technical and sale support of Exxon office products, including

Unix-based systems, word processors, typewriters with memory and

fax. Designed and presented seminars on office

productivity/legal billing for Chester County Bar Association.

Developed lesson plan and materials used by Philadelphia, Valley

Forge and Harrisburg offices for customer training. Originally

hired as AA to VP of Sales and Marketing. Provided

administrative support, planned corporate sales meetings and

coordinated meeting action items for three divisions during

corporate merger.

Legal Secretary, Kane, Pugh, Anderson, Subers and McBrien, Norristown,

PA

September 1975 to September 1978

Secretary to Senior Partner, who specialized in corporate and

criminal litigation.

Education

Hartwick College, Oneonta NY; Programming Courses, Temple University,

Philadelphia, PA

Numerous Sales and Technology courses at MCI and AT&T, including Xerox

Listen Course, Strategic Account Selling (SAM), and SPIN

RE Principals, Practice, Law: Executive Programs. Licensed August 2005

Hobbies

Hula, Golf, Animal Rescue

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