Project Manager Management
Resume:
Joseph W. Rutkowski
Westfiled, IN 46074
S U M M A R Y
Over 25 years experience in systems hardware and software, customer support
and project management. Creation of project charters with detail Business
flow diagrams using Microsoft suites. Worked with the executive steering
committees and had overall ownership of all aspects of Business projects.
Have excellent communications and people skills. Am an effective leader.
Experience in Business Analysis and Process Improvement. Strong conceptual
thinking and problem solving skills.
E D U C A T I O N / C E R T I F I C A T I O N
Washington High School South
Bend, IN 1969
Currently pursuing my BS in Management leadership. Scheduled to complete
in Dec 2010.
Military:
U.S. Air Force Jan 1970 to Jan 1974 Honorable
Discharge
Professional Organizations:
Member, Project Management Institute
PMI Certified
P R O J E C T E X P E R I E N C E
Theoris, Inc.
Sr. Project Manager Indianapolis, IN May 2008 -
Current
Current projects:
> Responsible for providing Project Management for a large Insurance
company. Developing the project charter, detailed project plans,
allocating resources, and oversee the financial profitability of the
projects.
> Reported directly to the executive steering committee.
> Dedicated on site and was responsible for several major conversion
projects. One of the projects is an electronic and paper records
conversion project moving all electronic database, paper files,
microfiche, and tape media to a new company that was a spinoff of the
existing company. This was part of an $8 million dollar project that
involves the validation of all the electronic media and processes
associated with policy and claims files in addition to moving all the
paper, fiche, and tape film backups (approx 24,000 boxes of
information) accumulated over the past twenty years. This project was
completed on schedule and under budget forecast.
> Other projects included creating a process flow, and working with all
departments to insure that all data was extracted for the entire
active and inactive policy holders across 11 different companies for a
second newly formed company.
> Was responsible for all the planning, equipment procurement, and
resource allocations for these projects. Also had full financial and
budget responsibility. Worked with various hardware and software
vendors on these projects.
> Reported directly to the vice presidents of Legal, Finance, and
Central Records.
Core BTS
Sr. Project Manager Indianapolis, IN June 2006 -
Present
Current projects:
> Responsible for providing Project Management for multiple IT projects.
Developing detailed project plans, allocating resources, and oversee
the financial profitability of the projects.
> Was responsible for creating a PMO department for Core. This included
developing all the standards and documents that were to be used by all
PM's. This position reported directly to the President of Core.
> Was dedicated on site at a leading vehicle redistribution company in
North America for 18 months, and was responsible for several major IT
projects. One of the projects was a conversion of their 40 US
facilities to their new networking standard. This was a $10 million
dollar project that involved replacing all existing LAN hardware,
configuring and installing an average of 20 new switches and adding an
average of 15 wireless access points at each site. This project was
completed ahead of schedule and below budget.
> Other projects included a $5 million dollars wireless installation
across the US and Canada, and a $4 million dollar WAN standardization
project for their 95 financial sites across the US and Canada.
> Was responsible for all the planning, equipment procurement, and
resource allocations for these projects. Also had full financial and
budget responsibility. Worked with various hardware vendors on these
projects.
> Responsible for the acquisition and management of contract labor at
various locations throughout the United States and Canada
> Create and deliver various cost savings and performance metrics to
both client and vendor
> Versed in the client's organizational directives
Siemens Business Services
Sr. Project Manager Mason, Ohio January 2005 -
June 2006
Current projects:
> Responsible for developing, establishing and maintaining the managed
staffing processes relative to the clients contract labor acquisition
strategy surrounding the client's project staffing needs
> Planning and implementation of various cost savings initiatives to
reduce client's IT contract labor spending.
> Process improvement, contract management, contractor rate management,
best practices regarding strategic staffing, co-employment risks,
billing and invoicing issues, supplier issues, time and expense
reporting and client policies and procedures conformance
> Assist clients with the implementation of standard contract labor
management practices.
> Responsible for the acquisition and management of contract labor at
various locations throughout the United States
> Create and deliver various cost savings and performance metrics to
both client and vendor.
Siemens Business Services/Entex IT Services Mason, Ohio
Apr 2000-Dec 2004
Project Support Services Manager
> Responsible for the management of multiple project teams consisting of
Project Analysts and Coordinators, Network Engineers and PC Technicians
delivering outsourced distributed technical services covering the United
States and various overseas locations.
> Managed multiple projects through their life cycle, projects completed on
time and within budget
> As part of the Project Support Services team, managed multiple Y2K
projects including a Desktop 2000 project for an International Health
Care Provider, in which the overall project included the discovery,
survey and migration of over 2000 servers and 22,000 desktops at
locations throughout the United States as well as sites in Puerto Rico
and Ireland
> Determined project parameters, scheduling and managing resources
> Responsible for invoicing, accounts receivable, employee reviews, expense
report and payroll processing
> As Project Manager for Outsourcing Services, managed nationwide Desktop
Initiative for a major financial institution. Project included electronic
and manual inventory of existing desktop systems, hardware and software
procurement, installation and or upgrade of desktop hardware / software
as well as resource management.
> Participated in various outsourcing efforts, which included desktop
moves, deployment and configuration for same financial institution.
Entex IT Services
Georgetown, KY Sept 1998-Mar 2000
Service Manager
> Managed the IT Help Desk and on-site technical staff at the
Georgetown Toyota Auto Manufacturing Plant. Provided 24 hours
technical support for the computerized line operations, including
the total plant management staff. Managed a staff of IT developers and
programmers. This included multi national employees.
> Managed service call escalations during customer emergencies
> Responsible for the installation, configuration and repair of
desktops, servers, hardware and software
> Supported and repaired mid-range systems and peripherals
> Maintained records of all warranty, replacement and defective
inventory
Entex IT Services
Chicago, IL Mar 1996-Aug 1998
Senior Manager Selective Outsourcing
> Managed a group of 20 technicians located at the International
Headquarters for Motorola. Responsibilities included managing on-site
support personnel, implementation of platform upgrades from MacIntosh
machines to Compaq NT based units. Managed all of the warranty based
repairs and upgrades, desktop support, and implemented a lease/service
program for three divisions within Motorola.
> Territories included: Chicago, New York, and Texas
Vanstar
Indianapolis, IN Sep 1994-Mar 1996
Senior Manager Central Sales
> Managed a group of 125 Inside Sales Reps to process orders from
customers and Sales Reps in the Field for computer equipment and
services. Interfaced with our Distribution Center to insure accurate
and timely deliveries.
> Accomplishment - Developed a 50 person, 20 million dollar monthly
department into a 125 person, 65 million dollar monthly department in a
one year timeframe.
Vanstar
Atlanta, GA Jun 1993-Sep 1994
Manager National Operations Service Center
> Managed the National Operations Service Center that was responsible for
taking customer calls and dispatching them to our Field locations for
installations and service.
Vanstar
Atlanta, GA Jun 1992-Jun 1993
Service Reporting and Analysis Manager
> Managed the Data Reporting Department responsible for the
creation/generation of customized reports for Customers and Management.
Created and processed all monthly billing reports for invoicing., AR,
and revenue disbursement to Field Offices.
TRW
Grand Prairie, TX Oct 1988-Jun 1992
Data Reporting Manager
> Assisted in the development of a National Dispatch Cent. Headed the
Reporting Department responsible for creating and generating
specialized reports for management, Field Offices, and Customer use.
Utilized programming skills to provide analytical information for
products, statistics on performance, and Customer satisfaction reports.
Created and maintained a boundary/mileage program that was used for
routing of service calls in our Field locations.
TRW
Grand Prairie, TX Jan 1983-Oct 1988
Product Support Manager
> Managed integration of new computer products including training,
documentation, P/N assignment, recommending Field sparing, establishing
service/repair philosophies, and verifying MTTR and MTBF data. Provided
maintenance pricing and developed new product Service Plans for
presentation to Management. Provide National Technical Support on
products that included DEC/VAX, and IBM Series 1. Also provided
continuation engineering to improve product reliability and reduce
overall costs for parts and labor.
TRW
Orlando, FL Jan 1982-Jan1983
Product Support Specialist
> Set up the initial Product Support function that provided technical
assistance to Field Offices. Responsible for QC and engineering
changes in a production facility.
TRW
Orlando, FL Jan 1980-Jan1982
Product Support Engineer
> Provided National Technical support to Field Offices on Financial
equipment including Automated Teller Machines and in-house financial
banking systems.
TRW
Tampa, FL Dec 1973-Jan1980
Sr. Field Support Engineer
> Responsible for repair and maintenance of electronic equipment. Varying
from electronic calculators to mid-range computer systems for the
financial industry.
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