Sales Customer Service

Cal Martin

***** **** ***** **. ***********, Ca *239

760-***-**** or 830-***-**** - *******@*****.***

Sales Account Representative

Specializing in product training and increasing profits

Respected, personable, and charismatic Sales professional with a proven

track record of successful client management, product demonstrations and

training, increased sales, and mentoring/training other sales associates.

Exceptional customer relations, communication, and presentation skills.

Solid facilitator and leader who is comfortable with casual and formal

presentations to both large and small audiences. Attentive, through, and

very detail oriented to assess needs, prioritize work and schedules, and

resolve customer problems. Multi-task oriented, readily accept a challenge,

and work well under pressure. Apply effective follow-up techniques to

ensure quality customer service and satisfaction.

Summary of Qualifications/Achievements

. Over 18 years of successful sales and customer relations experience as

demonstrated through rapid career progression.

. Respected and trusted advisor, consultant, and trainer who acquires an

intense product knowledge and provides optimum follow-up and

troubleshooting skills to support customer retention and enjoy

increased business through extremely satisfied client base.

. Constantly recognized as top salesman as demonstrated through

increased sales, effective client management, and mentoring of staff

to meet corporate sales and quotas and objectives.

Professional Experience

Strategic Marketing (2007-Present)

Territory Sales Manager

. In charge of setting all Border Patrol Maintenance facilities.

. Maintain all accounts in Austin area for Baldwin Oil Filters

Weckly International (2005-2007)

National Sales Manager

. Charged with all facets of promotions and sales for company products.

. Personally mentor, manage, and direct staff of 25 salesmen through

out the U.S.

Autospecialties (2000-2005)

Clutch, Brake, and Chassis Trainer

. Planned and conducted multiple product training seminars.

. Worked closely with salesmen within the company, as well as at

individual

Customer accounts to meet company goals and objectives.

TRW 1988-2000)

Sales Representative

. Responsible for all product sales, applied warranties, and ensure

customer satisfaction with goods and services provided.

. Performed field work with sales force and promoted their individual

sales efforts to meet company goals and objectives.

Education

College Credits, LCC, Lubbock, Texas

Graduate of Academic Study, Westminster High School

Professional Development:

Attended and instructed Hunter Alignment Classes

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