Customer Service Management

Pamela J Boccia

** ******** ******, ******, ** **037

(H)860-***-**** Cell 860-***-**** (W) 860-***-**** ext 230

OBJECTIVE

To find a Purchasing/Customer Service position at a growth

oriented company that provides career opportunities for personal

and financial growth. Form strong working relationships with

mutual respect and common goals in a work environment that is

rewarding.

SKILLS PROFILE

10+ years in procurement

Energetic, Outgoing, Confident Self-motivated, Trustworthy,

Enthusiastic

Proficient in Word, Outlook, Excel, MPII, SAP Power user, Visual

Business Systems, MAS 90

Excellent customer service skills, as well as Excellent

negotiation skills

Team player, strong analytical skills

EMPLOYMENT HISTORY

Purchasing Agent 9-2006-current

Jensen Fabricating Engineers, Inc Berlin, CT

Enter & maintain procurement data, negotiate price and delivery

for entire plant including MRO items

Expediting

Customer service/ sales/ invoicing

Inventory management

Cost accounting, Trouble shoot delivery and billing issues

Receiving/Shipping

Assist production with schedule and production orders

Purchasing Agent 9-200*-*-****

Bauer, Inc. Bristol, CT

Enter and maintain procurement data in the Visual Business

System.

Procuring from BOM daily, Expediting daily.

Negotiate and maintain vendor contracts.

Resolving delivery and pricing issues

Inventory management

Purchasing Agent 1998-2005

Arkema Inc. Berlin, CT

SAP POWER User/Procurement Enter and maintain procurement data in

the SAP system.

Coordinate and negotiate purchase of materials, supplies,

equipment and services

Assist in reconciliation of billing statement

Inventory management

Salery requirements: $45,000-50,000

Contact this candidate