Customer Service Manager

Bradley D. Taggart

**** ********** **** *****: 937-***-****

Charleston, SC Email: **********@*******.***

Areas of Expertise

. Interpersonal collaboration and problem solving

. Purchase order requisitions and maintenance

. Promoting strong vendor relationships

. 10 years customer service experience

. Invoice and payment troubleshooting

. Expediting orders and payments

. Intermediate knowledge of Spanish

. PC skills- MS Word, Excel, Outlook

Recent Work Experience

Habegger Corporation Cincinnati,

OH

. Buyer- (November 2008 - March 2010)

. Centrally managed the procurement of HVAC parts and equipment for

22 branch locations

. Developed strategies to minimize freight payments and inventory

levels through greater utilization of companywide buys and

intercompany transfers

. Performed regular system maintenance on product transitions, price

updates, and vendor info

. Collaborated with branch managers to define replenishment amounts

and ordering schedules based on past and anticipated sales volumes

. Responsible for purchase order generation, tracking, and invoice

reconciliation

. Maintained regular correspondence with vendors regarding the timely

execution of logistical and payment related matters

. Sourced vendors based on competitive quality, lead times, pricing,

and customer support

Procter and Gamble Company

Cincinnati, OH

. Purchasing and Payments Specialist (August 2007 - November 2008)

. Handled the procurement of raw materials and equipment for P&G

Chemicals R&D Division

using online business-to-business procurement software

. Served as an intermediary between laboratory technicians, vendors,

and functions of P&G accounts payable department

. Worked with P&G buyers to register new vendors, actively update

vendor profiles, and perform purchase order maintenance as needed

. Responsible for expediting purchase orders and payments as needed

to meet fiscal and production deadlines

. Collaborated regularly with budget manager to synchronize

purchasing activity with departmental finances

Education:

Bachelor of Arts in Economics Miami University,

Oxford Ohio 2006

Licenses:

Series 65 - Uniform Investment Advisor Law Exam

* Supervisor References Available Upon Request

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