Customer Service Real Estate

THELMA B. CURRY

**** ******* ** *********, **** *4103, 216-***-****,

*****.*******.******@*****.***

Objective Seeking a position in an office environment where

my experience and skills in administrative support

will contribute to the organization.

Experience Records Assistant

2001 - 2009 Help Me Grow of Cuyahoga County

Cleveland, OH

Maintained over 10,000 files and documents to meet

the State of Ohio's HIPPA guidelines.

Ensured confidentiality by monitoring file reviews

and tracking users and returns.

Provided regular back up for the front desk

receptionist by providing excellent customer

service and educating callers on Help Me Grow

benefits.

Consistently received positive feedback on

outstanding customer service and excellent

telephone skills.

Administrative Clerk

1998 - 2001 Office team/Accountemps

Cleveland, OH

Typed legal depositions for insurance claims.

Provided administrative assistance for legal,

medical and real estate clients.

Mailed letters, opened mail, made copies and faxed

documents.

Tax Preparer

1999 -2000 Richard Spicer & Associates

Cleveland Hts, OH

Prepared federal, state and city taxes.

Used desktop publishing software to create customer

mailings.

Ordered training materials, maintained inventory

and handled

registrations.

Skills

45 WPM HIPPA Guidelines

Microsoft Word, Excel Tax Preparation

PowerPoint

Education Colorado Technical University

Colorado Springs, CO

July 2007 - June 2009

Associates Degree in Business Administration, June

2009

Business Concepts Undergraduate Level Certificate,

June 2009

Management Undergraduate Level Certificate, June

2009

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