Sales Customer Service
Resume:
Linda K. Utley
***********@*****.***
A detailed highly motivated and enthusiastic professional that is able to
work independently or as a team player. Proficient organization, time
management, and problem solving. Capable of working under pressure, with
little or no supervision, while producing desired results.
Professional Experience
Snelling Staffing/Professional Placements 9/08 to 2/10
BDM/Recruiter
Recruit and Staff temp, temp to hires and professional placement candidates
Develop and negotiate pay packages for contracted assignments.
Directly manage recruiters/office staff and oversee efforts.
Develop and Implement a comprehensive and strategic recruiting plan
designed to attract businesses to Snelling Staffing.
Develop and maintain relationships with clients to ensure smooth transition
and placement of candidates.
Oversee all daily operations of business
Semonin Realtors 9/07 to 9/08
Realtor
Real Estate License, Kentucky
Developing Support and Sales Networking
Strong Interpersonal and Communication Skills
Telemarketing, Advertising and Cold Calling
Developing and Generating Leads
iPay Technologies 1/04-7/07
CRM, Sales, Sales Support, Implementation Manager
Client Relationship Manager
Managed over 40 business units
Development of new business relationships
Organized quarterly meetings with business units on product changes and
updates
Training business units on new products
Liaison between sales team and business units
Sales/Sales Support
Top sales representative for six of the twelve months as interim sales
representative
Developed complete sales support program, none previously existed. Program
now serves as a guide for new hires and future sales support programs.
Implementation Manager
Managed Implementation team of six
Responsible for the completion of 15 Implementations per month
Liaison between iPay and financial institutions during year one.
Co-Chair 2004 iPay User/Business unit Conference-Seelbach Hilton Hotel,
Louisville, KY
Responsible for organization of User/Business Unit Conference with 300+
attendees
Dana Corporation
9/96 - 11/03
Team Facilitator/assembly
Developed complete team building program, none previously existed. Program
now serves as guide for new hires and future team building programs.
Responsible for facilitation of 15 teams with a combined total of 300+ team
members.
Responsible for development of H.A.T. card program (Here's A Thought) A
communication channel between management and team members.
Assembly work as needed.
Gap in employment 90-96 moved to Kentucky, Domestic Engineer during that
time.
First Interstate Bank
3/80 - 10/89
Assistant Operation Officer/Utility/Head Teller
Assistant Operations Officer
Responsible for daily operations of branch office with 20+employees
Utility
Trained in all areas of banking operations
Assumed responsibilities of team members while on vacation or on sick leave
Head Teller
Managed everyday operations of teller line of 10+ tellers
Responsible for business accounts
Training
Training: Completed numerous courses and seminars in customer service, time
management, leadership, performance assessment, quality assurance, and team
building.
. Sales Force
. ACT
. Microsoft Office
. Benchmarking
. Team Building
. Banking Operations
. Brian Buffini '100 Days to Greatness'
References
Luis Guzman
Director, Business Development
FIS ePayment Solutions
****.*.******@*********.***
Col. Troy Kok
US Army
Contact this candidate