Career Accomplished professional with a proven track record managing day to
Summary day operations of commercial real estate. A diverse background in all
aspects of property management with strong skill sets in project
management, leadership, tenant and vendor coordination, development,
cost control, budgeting, and forecasting. Have demonstrated
effectiveness in developing relationships with associates and vendors
to meet business goals while achieving performance targets and
maintaining the highest levels of customer satisfaction.
Work The Meadowlands Xanadu is a multi-billion dollar sports, leisure, and
Experience shopping entertainment destination development in the New Jersey
Meadowlands. The venue includes both the first indoor ski slope and
largest Ferris wheel in America sponsored by Pepsi.
2007 - Director of Operations
Present Operational position to coordinate, plan, and manage activities
concerned with the interim and transitional time period before
Xanadu's grand opening. (Opening is on-hold)
Collect, catalog and train on all operational equipment and mechanical
systems for Xanadu.
Prepare and forecast Xanadu's operational CAM budget. Administer RFP
documentation for various service providers included in CAM for the
forecasting of these budgets.
Collect, review, and implement any additional opportunities and
sources of interior and exterior common area revenue for the EBITDA of
the center.
Review all tenant leases and provide operational feedback to the
leasing team.
Work with local authorities and agencies to develop relationships for
the center's best positioning in the future and prior to the Grand
Opening.
Liaison and interface with the marketing, sponsorship, and leasing
departments.
Coordinated a multi-million dollar capital budget for an Out of Home
billboard program for the exterior of the building. Interacted with
various state and local agencies to receive the DOT approval for the
sign advertising program on the three major state highways. (NJ
Turnpike, Route 3, and Route 120).
Administered and coordinated a two million dollar budget for the
development, design, and procurement of a 50 cart and Guest Services
program for the center's main street leasing program.
Project Management responsibilities for the electrical and data
coordination for the main street merchandising program on the entire
300,000 square foot common area.
Administered an RFP process for the interior Out of Home signage
vendor on the ad panels. Total projected revenue estimated at 10
million dollars over a 10 year period.
Assisted in the coordination and oversight of the 95 million dollar
sponsorship and marketing partnership with Pepsi for the largest
Ferris wheel in America.
Coordination on multiple-million dollar marketing deals with vendors.
i.e. Simplex Grinnell, Tyco Electronics, and TAC.
Processed and administered on behalf of owner RFP, OPR, ATP, CO, and
contract documentation.
2005 - The Shops at Riverside is a super regional center in Bergen County,
2007 N.J. anchored by Bloomingdales, Saks Fifth Ave, and eight full service
fine dining restaurants, as well as an unrivaled collection of over
100 high-end specialty stores.
Director of Operations
Oversee all operational contracts and maintenance needs for the
property and ensure their conformance to specifications and standards
are met.
Coordinate and review all construction documents, processes, and
systems for tenant renovations within the center.
Ensure all life safety and MEP systems are functional and operating to
maximum efficiency levels for the center.
Performed lead project management responsibilities in the interim for
the 100 million dollar plus expansion to the center.
Property liaison with the city of Hackensack in obtaining permits,
inspections, and final CO on the development.
Committee member with the Bergen County Parks Department in working to
establish the Hackensack River walk.
Excellent working relationship with leasing, accounting, marketing,
and development departments to achieve higher than budgeted results.
Oversee all vendor services included but not limited to scope of work,
request for proposals, deliverables, and monitored vendor performance.
Plan, administer, and monitor the center's operational CAM budgets.
2002 - Nanuet Mall is a super-regional center in Rockland County, N.Y.
2005 anchored by Macy's, Sears, and Boscov's with more than 130 specialty
stores totaling just under a million square feet with 70 acres of
grounds located in Nanuet, NY 10954.
Director of Operations
Oversee staff of operational management and maintenance personal for
the entire facility.
Responsibilities include all interior and exterior systems. i.e.
plumbing, lighting, electrical, fire alarm, building conditions, and
HVAC.
Prepare scope documents, solicit bids, and award multi million dollar
capital projects.
Maintain financial responsibility for entire facility against budget.
Effectively implement and handle energy management programs.
Working experience with the following mechanical equipment: 1200 and
1500 Ton chillers, Rooftop Package Units of 105 tons, Cooling Towers,
Low Pressure Boilers, VAV Boxes, and Pneumatic Controls.
Supervise methods and practices of all construction projects in the
mall; Administer final walk for approval to mall specifications.
Knowledgeable in polices, procedures, and functions of the local
district, ordinances, rules, regulations, and building codes
applicable for the facility.
1999-2002 Macy's Inc. at Newport Center, NJ 07310
Director of Operations
Manage multi-million annual budgets as well as assisting in the
preparation of those budgets.
Maintain relationships with vendors and corporate departments.
Review conditions of the building and prioritize work tasks to the
maintenance staff.
Track projects and completion of projects with a work order system.
Ability to deal with all levels of staff.
Regional Captain for Safety committee for 13 Macy's Stores.
Oversaw the logistical and merchandise move from an existing Macy's
location to a new Macy's location at Newport Center Mall.
Prepare forecasts and targets, explain the variances, and create an
action plan to improve position.
Education Bachelor of Science in Business Administration, William Paterson
University, Wayne, New Jersey.
Major in Management
Computer Proficient in all aspects of the Microsoft Office Suite Package and
Skills CAD.
Profession 13-week Leadership Assessment Program / Proficient in Spanish/ Member
al of New York & New Jersey Shopping Center Council / Member of
Developmen Meadowlands Chamber/ Member of ICSC.
t General Store Manager for a major Food Store chain in Northern New
Prior Jersey.
Experience
References Furnished upon request